Mercedes-Benz of Massapequa

Hank is a crook. He tried to sell me a car at above sticker price. He thinks that he is so smart, but in reality he is just a crook. sticker price. He thinks that he is so smart, but in reality he is just a crook. More

My wife and I went into the dealership about two weeks ago to shop for a new car. When we walked in the receptionist girl didn't acknowledge our presence and we continued onto the sales floor. We browsed ago to shop for a new car. When we walked in the receptionist girl didn't acknowledge our presence and we continued onto the sales floor. We browsed about 20 minutes or so without any interaction by an employee. Mind you there were 5 people behind the desk as you walked in and 3 or 4 standing chatting with them. My wife finally approached the receptionist girl and told her we were waiting 25 minutes and nobody helped us. She was sarcastic and nasty with my wife and walked off to find someone. My wife said forget it and she gave her a "whatever" and walked away. As we were walking out my wife went to the desks and asked for the manager and explained the situation. They apologized and a sales associate tended to our needs. We sat with the sales associate (who's name I don't recall but was European) who went over cars and while they didn't have exactly why I was looking for said he would check on availability and call me. Needless to say, two weeks later and no call. I live in town and I always promote business within the town. Unfortunately, I would not recommend this dealership to anyone. If your spending $70-100k on a car, I expect that my experience be nothing but pleasant form the minute I walk in the door. They were truly a disappointment. More

This is my first time getting a mercedes and after driving it out of show room today I already know I will be back again to purchase/lease my next car. The entire experience was more than I could ima driving it out of show room today I already know I will be back again to purchase/lease my next car. The entire experience was more than I could imagine and the level of care and attention so impressive. Both Mike Chase and Tod Foster were so great to work with and each deserved of recognition. They were kind, attentive, sensitive, and quite personable. They each mase the experience so pleasurable. Mike Chase was patient with my cares and concerns and Tod Foster a master at trainig me how to operate this detailed piece of machinery. I have no hesitations at recommending the delership and its exepplary employees to my friends and family. More

Called for info re: nav system. Was given misinfo by service desk. 33 minutes on hold for Vincent-the manager. Was given misinformation by him. The phone disconnected and I called back immediately and service desk. 33 minutes on hold for Vincent-the manager. Was given misinformation by him. The phone disconnected and I called back immediately and was told he had gone(must have run) to the shop. He didnt call back and left no voice mail. Finally corrected problem after 33 minutes on hold listening to their advertisement. Very inconsiderate to say the least. More

I couldn't be happier with my experience at Mercedez Benz of Massapequa. Bob and Lauren were first class the entire new car buying experience. Lauren was patient and beyond helpful-I never, for a seond, fe of Massapequa. Bob and Lauren were first class the entire new car buying experience. Lauren was patient and beyond helpful-I never, for a seond, felt that I was being "sold" or pressured. I ca not wait for the opportunity to refer business to them. I love my new car and can't wait to get the next one. HIGHLY recommend going here if Mercedes is your choice of car. More

Hank Woloz was extreamly helpful and friendly took the time to explain everything.very stress free buying expierence .I would strongly recommend this dealership to anyone.Greg Galardi was also a pleasure time to explain everything.very stress free buying expierence .I would strongly recommend this dealership to anyone.Greg Galardi was also a pleasure to work with. More

I was extremely happy with our salesman Chris Loba he gave us a good price on our new car... he went over and beyond to explain everything to us about the car...he also said if we need help with anythin gave us a good price on our new car... he went over and beyond to explain everything to us about the car...he also said if we need help with anything about the car to call him.... More

This is our 2nd vehicle purchased from Mercedes-Benz of Massapequa and Greg Galardi was our sales person for each vehicle. He was very helpful in every aspect of leasing our vehicles. Greg is the best at h Massapequa and Greg Galardi was our sales person for each vehicle. He was very helpful in every aspect of leasing our vehicles. Greg is the best at his job, we have leased vehicles from other dealers and have never experience such smooth transactions as we have with Greg Galardi, he is one of the reasons we would tell friends and family about Mercedes-benz of Massapequa, Greg Thank you again! More

I just want to thank Mike Chase, Hank Woloz, and Greg Galardi for making our car buying experience so pleasant. This was by far the nicest experience we have had at a car dealership and all the folk Galardi for making our car buying experience so pleasant. This was by far the nicest experience we have had at a car dealership and all the folks above were excellent. We are looking forward to a long relationship with this dealership and commend them for being so kind and courteous!! More

My previous car was a XJ8 Jaguar which I loved. Unfortunately it was in a accident, the car was totaled which left my wife and I in a financial emotional state. After deciding Mercedes Benz would Unfortunately it was in a accident, the car was totaled which left my wife and I in a financial emotional state. After deciding Mercedes Benz would be our next vehicle of choice, we started to search the Internet. Our search led us from Massachusetts to North Carolina which, we had very little luck. Finally, there was a car that caught my eye, which was at Mercedes Benz of Massapequa. The rest is history. Greg Galardi and Robert Mclaren made this upsetting emotional experience an enjoyable one. Specifically because of their Customer Service, concern and professionalism. These two guys truly represented Mercedes Benz of Massapequa. After traveling six hours from Massachusetts to Amityville NY to pick our E350 Mercedes Benz I must say, it was well worth the trip. The facility was immaculate, everyone was polite, the turn over went smooth and I was back on the road headed home. Thank you Mercedes Benz Of Massapequa for such a beautiful experience! Thank you, Nat More