Mercedes-Benz of Massapequa

great service Great service, Jay is a friendly service adviser. Nice and cozy waiting area. i am happy with this. my next car will be Mercedes for sure. highly re Great service, Jay is a friendly service adviser. Nice and cozy waiting area. i am happy with this. my next car will be Mercedes for sure. highly recommended. More

Absolutely everyone involved in my car purchase was fabulous This dealership is professional and friendly. The car salesman, Justin was not pushy in the slightest bit, he is genuinely a nice person. We met the This dealership is professional and friendly. The car salesman, Justin was not pushy in the slightest bit, he is genuinely a nice person. We met the Manager who helped us and the owner greeted us. Highly recommended dealership. More

"MY MB" This is my second MB,and the service and care to expect is still at the level of excellance..I would not hesitate to recommend my experience to someon This is my second MB,and the service and care to expect is still at the level of excellance..I would not hesitate to recommend my experience to someone looking for a MB. Glenn G. DeBona More

sales process the salesperson, mark kimmel was excellent and fair. Car delivered within 3 hours. great facilities and amenities. met several senior managers also the salesperson, mark kimmel was excellent and fair. Car delivered within 3 hours. great facilities and amenities. met several senior managers also. Was introduced to senior sales managers, service, and other support personnel. This is a 5 star rating. More

very accommodating service advisor is excellent. Willing to be flexible and understands the needs of the customer. Went out of his way to help accommodate my needs and h service advisor is excellent. Willing to be flexible and understands the needs of the customer. Went out of his way to help accommodate my needs and had no issues with receiving a loaner More

TRULY GREAT SERVICE Attentive employes who seem to care about my needs and take care of my problems. My family members get top shelf treatment when we bring in our cars Attentive employes who seem to care about my needs and take care of my problems. My family members get top shelf treatment when we bring in our cars in for service. Your dealership will be highly recomended More

Smooth As smooth as it was to make an appointment via internet it was just as smooth bringing my E-Class in for it's service. Vivian K. is my consultant and As smooth as it was to make an appointment via internet it was just as smooth bringing my E-Class in for it's service. Vivian K. is my consultant and very knowlegable as well as informative. She made the appointment exceptional, Thank you Vivian!. More

Service I love this dealership Vivian always helps me and understands my needs. Vivian is Very customer focused, and knowledgeable and gets the job done. I love this dealership Vivian always helps me and understands my needs. Vivian is Very customer focused, and knowledgeable and gets the job done. Excellent More

Bad customer service skills An employee named Willie who works in the parts department made verbal threats towards me to not bring my car in for service or it would be damaged. H An employee named Willie who works in the parts department made verbal threats towards me to not bring my car in for service or it would be damaged. He also said unprofessional words to my wife. I complained to Dean and nothing was done. More

Always treated right! I'm a customer For over 10 years They always treat me right . Vivian hears my needs and takes care of them . I Love coming here . The Drarership is always meet and clean . Never an They always treat me right . Vivian hears my needs and takes care of them . I Love coming here . The Drarership is always meet and clean . Never an issue . More