Mercedes-Benz of Massapequa
Amityville, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 3:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 3:00 PM
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Service My sensor for tires kept going on - kept reading low tire I am very satisfied with my service fixed and thrilled with new tires and service My sensor for tires kept going on - kept reading low tire I am very satisfied with my service fixed and thrilled with new tires and service More
Great Service and Accommodations. I first dreaded the thought of a lengthy wait, but Bruce got my service done much quicker than first expected. He really made bringing my vehicle in I first dreaded the thought of a lengthy wait, but Bruce got my service done much quicker than first expected. He really made bringing my vehicle in for service pleasant. More
Bruce was exceptional! Bruce was phenomenal. Best service person I have ever dealt with. Courteous, polite, friendly, knowledgeable, service oriented and I can go on and on! Bruce was phenomenal. Best service person I have ever dealt with. Courteous, polite, friendly, knowledgeable, service oriented and I can go on and on! Best ever, pleasure to deal with him. I'm almost hoping car may need service again. Car returned better than when I received it new. In fact I drove up to my driveway and a neighbor was walking by. She stopped, and then looking at me she said wow your car is so clean! It was glowing. Thank you Bruce!!! More
Extremely professional and respectful We have an amazing service advisor Vivian. She represents a team of people that perform at the highest level every single time we bring our car in for We have an amazing service advisor Vivian. She represents a team of people that perform at the highest level every single time we bring our car in for service; truly amazing! More
Great customer service! I brought my brand new E class in for service. I must say I was impressed by the overall service I received. My service advisor, Vivian was amazing, I brought my brand new E class in for service. I must say I was impressed by the overall service I received. My service advisor, Vivian was amazing, professional, courteous & friendly. She went above & beyond to make sure I was satisfied with the service provided & also kept me updated along the way. I highly recommend this dealership & the service department. More
Professional, accommodating, timely The service continue to be highly acceptable. My service consultant is personable but professional. The work was conducted in a timely fashion and do The service continue to be highly acceptable. My service consultant is personable but professional. The work was conducted in a timely fashion and done to my satisfaction. My vehicle is always returned cleaned inside and out. More
Wake me up Everybody was overly friendly and very courteous. Not to mention the car I bought was totally awesome. My thanks to Lauren she was extremely friendl Everybody was overly friendly and very courteous. Not to mention the car I bought was totally awesome. My thanks to Lauren she was extremely friendly and helpful for the extended warranties that she offered. More
Excellent customer service experience. Massapequa Mercedes did an excellent job servicing my vehicle. When I received my vehicle there was a small issue that wasn't fixed the 1st time but Massapequa Mercedes did an excellent job servicing my vehicle. When I received my vehicle there was a small issue that wasn't fixed the 1st time but it was quickly addressed and taken care of promptly. My service adviser Kristina was in contact with me through the whole process and I would definitely recommend this dealership for any of your service needs More
Amazing Fantastic service Lydia was awesome at scheduling my appointment. Thank you so much, they gave me a complimentary inspection which was great. Best d Fantastic service Lydia was awesome at scheduling my appointment. Thank you so much, they gave me a complimentary inspection which was great. Best dealer in Long Island. More
recall My experience was great all due to my service writer Kwang, It was because of him I was in and out so fast with a loaner car. Great job Thank You My experience was great all due to my service writer Kwang, It was because of him I was in and out so fast with a loaner car. Great job Thank You More