Mercedes-Benz of Massapequa

wonderfull experience Vivian, always a sweet heart. Ready to help you, quick response, great customer service. I always go to Massapequa for routine service. Great dealer. Vivian, always a sweet heart. Ready to help you, quick response, great customer service. I always go to Massapequa for routine service. Great dealer. Nice people. I will recommend this dealer. Go for Vivian More

Nasty GM I went to Mercedes-Benz of Massapequa to trade my GL 450, but i didn't do it because this guy's nasty attitude. Kerianne Suarez was helping me out , t I went to Mercedes-Benz of Massapequa to trade my GL 450, but i didn't do it because this guy's nasty attitude. Kerianne Suarez was helping me out , then this guy came and started talking nasty. He said " this is what i can do. If you like it, take it or I am done with you " He thinks he owns the dealership, and tried to bring me down. I left the dealership because of his attitude. I won't deal with them anymore. It was such a waste of time. Do not ever go to this dealer, Matthew Dency will definitely rip you off. More

simply put switch & bait When spending this kind of money, one must be prudent in choosing the right dealership. i've got so turned off by sales & finance, with bait & switch, When spending this kind of money, one must be prudent in choosing the right dealership. i've got so turned off by sales & finance, with bait & switch, that i don't want to by a Mercedes anymore... are there any decent dealers More

Excellent Lease Experience Alan Stricoff spent a great deal of time working with us to make sure we got the exact vehicle that we wanted! We are so happy with our new GLA! I w Alan Stricoff spent a great deal of time working with us to make sure we got the exact vehicle that we wanted! We are so happy with our new GLA! I would highly recommend Alan Stricoff to anyone looking to buy or lease a Mercedes! More

Painless and pleasant car buying experience Great experience. Car was pristine and delivered one day early. Alan was on top of everything and the paperwork went smoothly. I will be back... Great experience. Car was pristine and delivered one day early. Alan was on top of everything and the paperwork went smoothly. I will be back... More

Top Notch Service Dwayne has an outstanding attitude that makes the visit to Mercedes more pleasant! Vivian exemplifies pure excellence in customer service, Vivian and Dwayne has an outstanding attitude that makes the visit to Mercedes more pleasant! Vivian exemplifies pure excellence in customer service, Vivian and Dwayne works so well side by side, and this is important in an environment such as theirs, where being a team player means so much. As a customer, it's nice to see the teamwork, including Frank. More

Fraudulent behavior One sales person of this dealership tried to cheat the customer by selling different vehicle. When the customer asked some features of the vehicle (su One sales person of this dealership tried to cheat the customer by selling different vehicle. When the customer asked some features of the vehicle (such as LED headlamps). the sale person said that this car has LED, but in fact this car did not include this package which the customer wanted at the very beginning. In fact, finally the customer found that the VIN number of the car they got is different than the VIN number of the car they picked before. This can not be just explained as a mistake, how could it happen that the VIN number is different? How can this happen in Mercedes-Benz dealership? Besides that, we the customer left the dealership during the 1st day, the dealership did not give them documents such as the vehicles package details, the payment details, the loan details. It is the 2nd day that when the customer came back to the dealer again (find the car is different) to get these updated papers. This work quality of the 1st day is really not professional. In sum, this dealership can not be considered as an available dealership to buy cars. More

excellent sales and finance department The vehicles sold in this dealership are pristine, and sales, finance and service go beyond the call of duty to satisfy their customers. Great invent The vehicles sold in this dealership are pristine, and sales, finance and service go beyond the call of duty to satisfy their customers. Great inventory too!! Sales representative, Marc Kimmel, was extremely knowledgeable and knew exactly what we were looking for even before we finalized our purchase. Would not consider any other dealership for purchase of mercedes benz and highly recommend Mr. Kimmel as a representative to consult with in consummating your purchase. THANKS, Marc...............your a real professional ! Robert and Natas More

First class all the way! This was my first Mercedes purchase and Jay Gold helped make this a very pleasant experience. He was very professional and a pleasure to work with. This was my first Mercedes purchase and Jay Gold helped make this a very pleasant experience. He was very professional and a pleasure to work with. He went out of his way to make sure I got exactly the car I wanted. The dealership is beautiful and everyone was friendly and very professional. This was easily the best car buying experience I have ever had. If you are buying a Mercedes and want to work with a really good guy then I highly recommend Jay Gold. More

Smooth, pleasant and excellent shopping experience The salesman was knowledgeable, friendly and very professional. The dealership had many options and very fair prices. I was given courteous and focuse The salesman was knowledgeable, friendly and very professional. The dealership had many options and very fair prices. I was given courteous and focused attention and was patiently and expertly shown all the features of my new car. The atmosphere at Mercedes of Massapequa was friendly and professional. The store was immaculately clean and very well lit. Though it was busy, I was given personal attention. More