Mercedes-Benz of Massapequa

Good, but more information about myWarranty would have been Overall they were good, even though I had to pay deductible on rims and tires that were covered by my warranty That I was unaware of until I showed u Overall they were good, even though I had to pay deductible on rims and tires that were covered by my warranty That I was unaware of until I showed up to pick up my car. The dealership wae correct but would have liked to have known that prior to me picking up the car. Also I had asked them to vacuum out the trunk of the car as part of the car wash policy after leaving service but that was not taken care of for me even though the service rep wrote it down on my documents. More

Service appt with Kwang Choi Kwang was incredibly knowledgeable and attentive to my service appt. Professional and courteous !!! My 3rd Benz, and by far - Greatest Service exper Kwang was incredibly knowledgeable and attentive to my service appt. Professional and courteous !!! My 3rd Benz, and by far - Greatest Service experience ! Many Thanks ! Dan More

Many Thanks for a job well done. Very professional and attentive. Was in a hurry (as usual) and she made sure I was in and out quick with a beautiful loaner car. Very professional and attentive. Was in a hurry (as usual) and she made sure I was in and out quick with a beautiful loaner car. More

Excellent experience! I went to Mercedes Benz of Massapequa to look at a used Dodge Challenger scat pack. I was helped by a salesman named Ben who treated me great, like a I went to Mercedes Benz of Massapequa to look at a used Dodge Challenger scat pack. I was helped by a salesman named Ben who treated me great, like a friend. The test drive was great, and I ended up buying the car. There are no hassles at this dealership, no sales pressure and no stupid dealer fees! It was a great buying experience, they even got me a great rate for my loan!! If you are thinking of buying a used car do yourself a favor and check them out, you will be happy you did! Thank you again Ben and massapequa Mercedes Benz, I love my car and you guys made it possible! More

Great service Both Robin and Jay are great on the customer service front. And Robin is fantastic as the lead technician. I have my AMG serviced here and you can not Both Robin and Jay are great on the customer service front. And Robin is fantastic as the lead technician. I have my AMG serviced here and you can not be in better hands than with these people. More

Car wash damages Long story short the fine employees of Mercedes car wash broke my side view mirror. Accidents happen and when I tried to get the dealership to cover t Long story short the fine employees of Mercedes car wash broke my side view mirror. Accidents happen and when I tried to get the dealership to cover the repair the told me “ no”. But they will give me a good price lol Now I have a date in small claims court. Never been guess it’s my turn Although I knew the sales manager nick guadagno they wouldn’t help me. Hard to believe there is no class at this dealership despite all those fancy suits. More

They get the job done Dwayne is awesome, he will go above and beyond to make sure you have the best experience at Mercedes-Benz plus he has a good team. I have a few family Dwayne is awesome, he will go above and beyond to make sure you have the best experience at Mercedes-Benz plus he has a good team. I have a few family members that go there and they deal with him as well, he's definitely a great guy to work with and I will always refer people to him. More

Best place in LI for Mercedes Best place to get your Mercedes among 5 Mercedes dealers in LI. Look for William Mecca and his manager Nick G. They are awesome to work your numbers. Best place to get your Mercedes among 5 Mercedes dealers in LI. Look for William Mecca and his manager Nick G. They are awesome to work your numbers. More

Wonderful experience My husband and I were looking for a GLA. When we could not find what we wanted in a 2018 model, we ordered a 2019. Alan kept us up-to-date about the p My husband and I were looking for a GLA. When we could not find what we wanted in a 2018 model, we ordered a 2019. Alan kept us up-to-date about the progress in the manufacture and delivery of our car. When our car finally arrived it was perfect. The whole experience could not have been easier or more pleasant. Alan was extremely patient and helpful during the entire process. We have already recommended Alan to our friends. More

White Glove Service! My wife and I were looking for a previous owned Mercedes-Benz GLE. I was lucky enough to speak with Alan Stricoff. He was very pleasant and informativ My wife and I were looking for a previous owned Mercedes-Benz GLE. I was lucky enough to speak with Alan Stricoff. He was very pleasant and informative. Two later we met and he was able to show me several cars at your dealership. anyone of them would have been good to purchase. He carefully explained the differences in each car and we decided to purchase that afternoon. The entire process was easy, polite and very user-friendly. When the car was delivered there was a full explanation of its equipment. The entire transaction was an easy experience. I would recommend Alan and your dealership to anyone looking to purchase a Mercedes. More