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Mercedes-Benz of Marietta - Service Center

Marietta, GA

4.4
212 Reviews

212 Reviews of Mercedes-Benz of Marietta - Service Center

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January 07, 2023

Prices for services too high compared with other Mercedes dealerships. Some nearly double. Communication with the rep was a problem. More

by AR
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jorge
Jan 11, 2023 -

Mercedes-Benz of Marietta responded

Hi, thank you for taking the time to share your feedback with us. If you are willing, please call our General Manager at (770) 783-5171 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

January 06, 2023

Excellent customer service by Mr. Terry Castro. He was very patient when explaining to me what repairs were needed for my car. Always come back to this location. More

by glrnor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Terry Castro
Jan 10, 2023 -

Mercedes-Benz of Marietta responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

December 31, 2022

Ease of online scheduling, clean environment, pleasant greeting upon arrival, attentive advisors, and good mechanics. More

by Beonlyvirtuous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahmad Frozan
Jan 03, 2023 -

Mercedes-Benz of Marietta responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

December 30, 2022

Very clean, friendly staff, didn’t have to wait along time.thanks for getting me in and out. More

by Reginawilliam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name
Jan 03, 2023 -

Mercedes-Benz of Marietta responded

Hi, we are pleased to hear you had such a positive experience with us, Don't hesitate to call us if you ever need anything. Be safe on the road!

December 29, 2022

I always come back to this location because of the talent. Experienced, knowledgeable technicians and service reps. More

by rhettmap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ingi Jonsson, Bobby Frozan
Jan 02, 2023 -

Mercedes-Benz of Marietta responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 27, 2022

I really love this dealership on cobb parkway service center. They Are very experienced and courtesy. Always come back to this location More

by Branalston2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahmad
Dec 28, 2022 -

Mercedes-Benz of Marietta responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

December 24, 2022

Customer service is excellent. Service department is very informative and helpful. Will continue to purchase my vehicles from Marietta Mercedes. More

by Pascotthenderson
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Banos
Dec 27, 2022 -

Mercedes-Benz of Marietta responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

December 23, 2022

Clean friendly, professional. Great service department! Robert Christian was a pleasure to work with. Done. More

by Shannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Christian
Dec 27, 2022 -

Mercedes-Benz of Marietta responded

Hi Shannon, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

Dec 27, 2022 -

Shannon responded

👍🏻

December 23, 2022

Vincent Oddo was my service advisor. He kept me updated on everything that was happening, which I very much appreciated. I also needed and appreciated the free carwash! I'll be back, b More

by Hello Dolly!
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Vincent Oddo
Dec 27, 2022 -

Mercedes-Benz of Marietta responded

Hello Dolly, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

December 22, 2022

Vincent was very informative throughout the entire process. The waiting area was accommodating to my needs during this visit. More

by jwilson.tech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Oddo
Dec 22, 2022 -

jwilson.tech responded

I was very pleased with my experience at this dealership.

Dec 27, 2022 -

Mercedes-Benz of Marietta responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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