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Mercedes-Benz of Marietta - Service Center

Marietta, GA

4.5
214 Reviews

214 Reviews of Mercedes-Benz of Marietta - Service Center

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March 23, 2023

I have been visiting Mercedes Benz Marietta for servicing of car for the past 3 years. I always find service advisers courtesans and helpful. They explain you in details the service they render to the car More

by pounces.slicer-0e
Recommend Dealer
Yes
Employees Worked With
Nick
Mar 28, 2023 -

Mercedes-Benz of Marietta responded

Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of Marietta. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

March 21, 2023

Had a great experience at MB of Marietta, Nicholas was transparent about pricing and service time. There were no surprises which I look for in customer service and I received my vehicle clean. More

by ira.nunley
Recommend Dealer
Yes
Employees Worked With
Nicholas Taylor
Mar 24, 2023 -

Mercedes-Benz of Marietta responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

March 09, 2023

Took my van in for service and for some reason they make it a practice of separating your Mercedes fob from the rest of your keys and by doing so ended up losing my Cadillac fob and all of my house keys! More

by Jmars10011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert
Mar 13, 2023 -

Mercedes-Benz of Marietta responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (770) 783-5171. We hope to hear from you.

March 05, 2023

Great advisor. Had parts readily available for a fast repair. Received my vehicle clean, and problem free! More

by erice29er
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vinnie Oddo
Mar 09, 2023 -

Mercedes-Benz of Marietta responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 02, 2023

Always very pleased. Have worked w Ahmad Frozan for 5 years. Very professional and thorough. More

by m.scott
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Ahmad Frozan, service advisor
Mar 06, 2023 -

Mercedes-Benz of Marietta responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 01, 2023

Over the last 20 years I have had the opportunity to my Mercedes' maintenanced at several Dealership in Virginia, Florida and Georgia. I can honestly say my family and I have received the best service at More

by Prityboy88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahmad
Mar 06, 2023 -

Mercedes-Benz of Marietta responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 27, 2023

Every time I enter into the dealership, I feel as if my money is valued, my time is of importance, and the customer service is unmatched. My service advisor, Dexter Thompson changed my whole perspective of More

by Mrs Renaulda Roussell-Hayes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dexter Thompson
Mar 03, 2023 -

Mercedes-Benz of Marietta responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of Mercedes-Benz of Marietta and we hope to be of service again in the future.

February 25, 2023

My rep Vinny is awesome, knowledgeable, kind and helpful, I trust Vinny and feel comfortable. Vinny is very attentive and helps me understand what type of service is going to take place with my car. More

by reona78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vinny
Mar 01, 2023 -

Mercedes-Benz of Marietta responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

February 24, 2023

Robert is very good and pleasant to talk with about tough items. I had a challenging situation that ended up taking much more time than initially thought. (Saturday AM to Tuesday PM.....loaner, etc.) More

by denniscmcshane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Feb 28, 2023 -

Mercedes-Benz of Marietta responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

February 22, 2023

First class service from start to finish. Necessary maintenance explained to me. Waiting area very clean and easy to use while the work was done. Chanel is an excellent service rep. More

by Ted Meeker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanel
Feb 26, 2023 -

Mercedes-Benz of Marietta responded

Hi Ted, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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