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Mercedes-Benz of Marietta - Service Center

Marietta, GA

4.5
214 Reviews

214 Reviews of Mercedes-Benz of Marietta - Service Center

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May 07, 2023

Best customer service every time. Always thoughtful and helpful in the process of maintaining vehicles to the highest standards for best overall performance and reliability results. More

by mrwillevans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Oddo
May 10, 2023 -

Mercedes-Benz of Marietta responded

Hi, thank you for your positive review. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 06, 2023

Everybody was very friendly and my service was done in a timely manner. Shuttle service was excellent as well More

by Dansonmar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahmad kept me informed 👍
May 09, 2023 -

Mercedes-Benz of Marietta responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 02, 2023

Was happy with my service ,they made the appointment for service and the time and service was made on time and my car work very perfect now More

by Isakonkista
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry
May 05, 2023 -

Mercedes-Benz of Marietta responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

May 01, 2023

Dexter is very professional, if I need on uber he makes sure one is provided. He calls me and lets me know my vehicle is ready. He is just an all around great person with excellent customer service skill. More

by Bessie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dexter
May 01, 2023 -

Bessie responded

Excellent service fro sales to service

May 01, 2023 -

Bessie responded

Excellence

May 04, 2023 -

Mercedes-Benz of Marietta responded

Hi Bessie, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Marietta! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 01, 2023

Great service. My service advisor Nicholas Taylor came in on his day off to make sure he could deliver my car after a service appointment. More

by BOBLOWE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Taylor
May 04, 2023 -

Mercedes-Benz of Marietta responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Marietta. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 01, 2023

We were pleased to return and have corrected the problem we were experiencing with our brakes. More

by dnbanks621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahmad
May 04, 2023 -

Mercedes-Benz of Marietta responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

April 21, 2023

Had to bring vehicle back same day because the TPS sensor wasn’t fixed and rear brake lights were not replaced. This place charges $240/hr labor rate mind you… had a $4200 repair bill for b service, t More

by mjamesdunlap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dexter
Apr 23, 2023 -

Mercedes-Benz of Marietta responded

Hello, Thank you for taking the time to share your feedback with us. If you are willing, please call our General Manager at (770) 783-5171 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

March 30, 2023

I enjoy coming here, always polite and efficient. They really stand behind their brand, so happy to own a Mercedes! More

by NurseKei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahmad Frozan
Apr 03, 2023 -

Mercedes-Benz of Marietta responded

Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

March 28, 2023

Chanel was great! . Great customer service!, Would like to had more snack & water option for us guest waiting for service. There was no complimentary refreshments at a More

by Elijah.Lockhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanel
Apr 01, 2023 -

Mercedes-Benz of Marietta responded

Hello, thank you for taking the time to leave us feedback. If you ever need help, just give us a call. Happy motoring!

March 23, 2023

Excellent service. ..order non stock tires and they had them there when promised. Chanel very efficient and had me in and out in good time. Vehicle was handed back to More

by MALCOLMFRAZIER60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanel
Mar 28, 2023 -

Mercedes-Benz of Marietta responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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