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Mercedes-Benz of Marietta - Service Center

Marietta, GA

4.5
212 Reviews

212 Reviews of Mercedes-Benz of Marietta - Service Center

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June 11, 2023

Once again, so appreciate Terry Castro and the service department. It is a real treat having quality people do a professional job on a vehicle. Also appreciated Mr. King helping us figure out Mercedes Me. More

by Charles Robertson
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Castro, Mr. King
Jun 14, 2023 -

Mercedes-Benz of Marietta responded

Hi Charles, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 26, 2023

Vincent my service manager was thoughtful and genuine. He went above and beyond to ensure my questions were answered and that I was comfortable with the responses. More

by matthew.maierhofer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent
May 31, 2023 -

Mercedes-Benz of Marietta responded

Hi Matthew, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 25, 2023

Rob Christian is a great service advisor! He is the reason I use MB of Marietta. More

by Lancedchristian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Christian
May 29, 2023 -

Mercedes-Benz of Marietta responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 18, 2023

I took my vehicle in for alignment. The entire experience was great. They even washed my vehicle. More

by SFung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Christian
May 23, 2023 -

Mercedes-Benz of Marietta responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 18, 2023

Customer service is nice and helpful. But the high costs of the service needs to be addressed. More

by akuomaprisy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
May 23, 2023 -

Mercedes-Benz of Marietta responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 16, 2023

Everytime I've visited Mercedes-Benz of Marietta, I am always given exceptional service. I am a creature of habit so I only work with Ahmad and he does not make me feel like I am pestering him with my mi More

by caspen07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AHMAD
May 19, 2023 -

Mercedes-Benz of Marietta responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 09, 2023

Very professional and exactly what one should expect at a high end service department. Made us feel that the biggest concern was to make us happy. More

by bradbutts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
May 12, 2023 -

Mercedes-Benz of Marietta responded

Hi, thank you so much for your positive comments about Mercedes-Benz of Marietta! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 08, 2023

It is always a pleasurable experience at Mercedes Benz of Marietta! I’ve used this location for my last two vehicles. Ahmad Frozen is great to work with! Always informative and provides excellent customer se More

by danishawilliams64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahmad Frozen
May 10, 2023 -

Mercedes-Benz of Marietta responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 07, 2023

Best customer service every time. Always thoughtful and helpful in the process of maintaining vehicles to the highest standards for best overall performance and reliability results. More

by mrwillevans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Oddo
May 10, 2023 -

Mercedes-Benz of Marietta responded

Hi, thank you for your positive review. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 06, 2023

Everybody was very friendly and my service was done in a timely manner. Shuttle service was excellent as well More

by Dansonmar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahmad kept me informed 👍
May 09, 2023 -

Mercedes-Benz of Marietta responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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