Mercedes-Benz of Marietta - Service Center
Marietta, GA
211 Reviews of Mercedes-Benz of Marietta - Service Center
Mr. Castro was very knowledgeable and professional when he explained, with clarity, my service needs. Very pleasant experience. Thanks again for destressing concerns about the severity of my vehicle repa he explained, with clarity, my service needs. Very pleasant experience. Thanks again for destressing concerns about the severity of my vehicle repair. More
Rob was very nice and prompt. He helped me in a timely manner and made sure I had all the answers to my questions! Defiantly will going back to him! He helped me in a timely manner and made sure I had all the answers to my questions! Defiantly will going back to him! More
I came in for a new battery and the recalls they discussed with me over the phone. Once I picked up my car they tried to slip in them doing a oil change for $500+ when I never consented to it. These discussed with me over the phone. Once I picked up my car they tried to slip in them doing a oil change for $500+ when I never consented to it. These people are racist and defamed my character! More
One of the reasons I chose Mercedes as my choice of car, was simply because of the distinguished nature. You can not find customer service at a level, that Mercedes Benz of Marietta, gives you! From the tim was simply because of the distinguished nature. You can not find customer service at a level, that Mercedes Benz of Marietta, gives you! From the time you walk in, until the time you leave, the entire dealership welcomes you! The complications my vehicle presented, was received, evaluated, and executed. I’m so blessed to have found such a great service advisor. Many advisors and dealerships has lost the ability to display empathy and to be deemed as trustworthy. However, Dexter Thompson, exceeds skills that can not be taught. He explains thoroughly, keeps you updated, and listens! It is going on 3 years and 2 vehicles since my first encounter with Dexter for a simple oil change, and I would not dare go to another dealership or advisor! When a company and its employees have the ability to understand your needs, meet and exceed all expectations for your vehicles, and provide it with class; you’ve got yourself a winner! Thank you at Mercedes Benz of Marietta, for the great customer service, only your dealership can provide! More
Great service. They let you know exactly what’s wrong and the cost, thoroughly explaining exactly what’s needed. They go above and beyond the scope of their title. They let you know exactly what’s wrong and the cost, thoroughly explaining exactly what’s needed. They go above and beyond the scope of their title. More