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Mercedes-Benz of Marietta - Service Center

Marietta, GA

4.5
211 Reviews

211 Reviews of Mercedes-Benz of Marietta - Service Center

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March 30, 2022

From the time you pull in till the time you pull out the service is professional. More

by Hollywood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad & Bobby
Apr 04, 2022 -

Mercedes-Benz of Marietta responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

March 30, 2022

Service advisor is awesome. Appointment was on-time. Comfortable waiting area. Very professional atmosphere. Repairs are quite expensive. More

by Blacknbold4ever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Advisor
Apr 04, 2022 -

Mercedes-Benz of Marietta responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

March 30, 2022

Great and fast service. Thank you Ahmad for letting me know about the courtesy rides. I greatly appreciate being able to go home while my car was being serviced. Additiona More

by lee2d5lewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad, and I think the drivers names were: Brian and Jason, but my memory is terrible.
Apr 04, 2022 -

Mercedes-Benz of Marietta responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

March 28, 2022

Quick in getting an appointment and the service was a breeze. It has been a pleasure to be working with Mercedes-Benz of Marietta. More

by rpmahesh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashleigh
Apr 02, 2022 -

Mercedes-Benz of Marietta responded

Hi, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 27, 2022

I am very impressed with my service advisor. He communicates effectively, follows up, and is knowledgeable. More

by Judge Bodiford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry
Mar 30, 2022 -

Mercedes-Benz of Marietta responded

Hi Judge, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

March 27, 2022

While I love the employees it seems as if the actual service providers aren't up to part. I went in for service and they said everything was well with my car. with the exception of new tires. I knew th More

by Stephanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
n/a
Mar 31, 2022 -

Mercedes-Benz of Marietta responded

Hi Stephanie, thank you for bringing this matter to our attention. Please call our General Manager at (770) 783-5171 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

March 25, 2022

Bobby was very helpful and kept me informed throughout the process. It was a pricey repair but that is what it is unfortunately. More

by gtogtx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby
Mar 30, 2022 -

Mercedes-Benz of Marietta responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 24, 2022

Customer and vehicle services were good. We are pleased to have this dealer service center nearby. More

by Matilda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Supervisor Jake
March 24, 2022

I loved my Experience! Ashleigh was so sweet and pleasant. They serviced my car very well!! Thank You More

by Wanda.rackley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashleigh
March 24, 2022

They are good and thorough when it comes to service, but it’s difficult to get thing’s done to your vehicle when they don’t offer loaners. More

by Sammy Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
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