Mercedes-Benz of Marietta - Service Center

Well very professional and when they say their going to do something they do and very friendly staff… do something they do and very friendly staff… More

I love this dealership! The professionalism of the staff and quality of the service makes it my go to for my SUV. The professionalism of the staff and quality of the service makes it my go to for my SUV. More

I always have a great experience when I take my car into Mercedes-Benz of Marietta, Georgia from the moment the tenant comes and ask my name with a smile to the professionalism that I get from my associates Mercedes-Benz of Marietta, Georgia from the moment the tenant comes and ask my name with a smile to the professionalism that I get from my associates on my problem, and how they’re going to look at my car. It’s always ready when they say that it will be and always explain what happened With my car and what was the fix for it always a great experience. Thank you Mercedes of Marietta Georgia. More

I have been servicing my vehicles at Marietta Mercedes for about seven years. I am absolutely satisfied with the services being provided. Nothing short of excellence, and I have recommended the dealershi for about seven years. I am absolutely satisfied with the services being provided. Nothing short of excellence, and I have recommended the dealership to a couple of my family members. More

Got me in and out in 90 minutes. No surprises with the coat of service. No surprises with the coat of service. More

I have been using this dealership for six years. Frankly I was not impressed at first at their customer service, although the repair workmanship was good. They lacked communication among their staff Frankly I was not impressed at first at their customer service, although the repair workmanship was good. They lacked communication among their staff and there was no system of coverage when staff were unavailable. I complained to the Mercedes regional office. Finally after a number of management changes they have gradually improved to the point that I am no longer considering changing to another dealership for service. Making serious factual comments can help improve the quality of service. More

Each person courteous and knowledgeable. Took care of my car in a timely manner . Answered all questions. Took care of my car in a timely manner . Answered all questions. More

Price of the service quoted initially was very high and after tough negotiations and comparing with competitor Dealers quotes the price was reduced to almost half. This was made possible by purchasing the after tough negotiations and comparing with competitor Dealers quotes the price was reduced to almost half. This was made possible by purchasing the part and service separately. This left lot of bitterness with service rep and they did not offer loaner though car was with dealership for around a week. Post service defect was found where car front seats would not operate post steering lock replacement.None of the sales representatives are available on call for clarification or status of repairs. Would not recommend this dealer.as they seem to rip the customer and provide poor service. More

Ahmad is responsive and pleasant to work with. The time that is took however to get the tire was concerning. I was without my car for over a week. Ahmad did explain though, that I could have driv The time that is took however to get the tire was concerning. I was without my car for over a week. Ahmad did explain though, that I could have driven the car because they are run flat tires. It would have just required me to constantly keep a check on the tire pressure. More

Service people, Bobby and Amad, are very efficient and helpful. They always make my visit to the service center. A good experience. helpful. They always make my visit to the service center. A good experience. More