Mercedes-Benz of Marietta - Service Center

This dealership is very efficient. They check on you to let you know how things are going and are very kind and respectful of you and your time there. They check on you to let you know how things are going and are very kind and respectful of you and your time there. More

Good customer service thanks to Chanel my service rep. I really appreciate her help and professionalism I really appreciate her help and professionalism More

Excellent Service! Attention to detail is phenomenal! Customer is King! Timely in service! Timely in attention! Even picked me up and took me back to dealership to retr Attention to detail is phenomenal! Customer is King! Timely in service! Timely in attention! Even picked me up and took me back to dealership to retrieve my vehicle. More

5-star experience dealing with Terry Castro. Very honest and friendly, and made me feel that his top priority was the making sure that I was taken care of. Will definitely call him for future se Very honest and friendly, and made me feel that his top priority was the making sure that I was taken care of. Will definitely call him for future service needs. More

Smooth and pleasant experience from the initial phone call to understand service process to booking online to delivering car and waiting for service to be completed. Service personnel were both pleasant call to understand service process to booking online to delivering car and waiting for service to be completed. Service personnel were both pleasant and knowledgeable. I would highly recommend using this dealer over other in town dealers given this experience. More

Terry Castlow is the BEST Service Advisor he goes above and beyond to ensure your car is done correctly. He gives the best customer service skills ever and he is so knowledgeable about Mercedes’! I moved i and beyond to ensure your car is done correctly. He gives the best customer service skills ever and he is so knowledgeable about Mercedes’! I moved in another county and still drives to see Terry! No one does me like him’ !! Best hospitality! More

Our experience with Terry Castro in the service department was 5-star service from the very beginning until we drove off of the lot. We do not live close to the area, but we will gladly drive to ex department was 5-star service from the very beginning until we drove off of the lot. We do not live close to the area, but we will gladly drive to experience superior service! More

For over ten years we have been customers of Mercedes Benz. Since we have been with Mercedes Benz of Marietta, we have enjoyed a great relationship with our service agent. Mr. Frozan is always courteous Benz. Since we have been with Mercedes Benz of Marietta, we have enjoyed a great relationship with our service agent. Mr. Frozan is always courteous and well informed about any service issue that may arise. More

One of the main reasons one purchases a luxury vehicle is with the expectation of good customer service. This expectation was met on my most recent visit. It was an improvement as compared to previous visits with the expectation of good customer service. This expectation was met on my most recent visit. It was an improvement as compared to previous visits when I was very disappointed. More

Very pleased with our service visit on April 20, 2022. Received a cordial greeting from Mr. Ahmad Frozan. We arrived early but the dealer quickly began our servicing. Mr. Frozan explained their procedu Received a cordial greeting from Mr. Ahmad Frozan. We arrived early but the dealer quickly began our servicing. Mr. Frozan explained their procedures as this was our first visit. Overall an unusually pleasant event. More