Mercedes-Benz of Marietta - Service Center

I highly recommend this place! They were so polite and helped me with all the issues I had with my ML350. Keep up the great work guys!!!! They were so polite and helped me with all the issues I had with my ML350. Keep up the great work guys!!!! More

Recall stated up to one hour. Actually three hours after appointment and I skipped the wash. Actually three hours after appointment and I skipped the wash. More

I have an insurance card that was dated. I ask them to call and get a Verification. Was told I had to do it on my phone which I was able to do myself. I drove 30 mile for the appointment a I ask them to call and get a Verification. Was told I had to do it on my phone which I was able to do myself. I drove 30 mile for the appointment and was not taken card of at all. It was a newer service writer and gave terrible customer service. I left and he said when I get current insurance card I can come back. Told him I’d never use the dealership again. Even though I purchased from them. Just the worst way to handle a client……. More

Terry Castro did an excellent job for the first service of my new S class. Glad I purchased from and serviced with Mercedes Benz of Marietta. of my new S class. Glad I purchased from and serviced with Mercedes Benz of Marietta. More

Took the GLA in for it's first year service. Service included things that were not necessary like: Fuel additive and clean the fuel injectors. I use the highest octane available, the injectors w Service included things that were not necessary like: Fuel additive and clean the fuel injectors. I use the highest octane available, the injectors were fine, and I certainly didn't need a fuel additive. There are two recalls on the vehicle. The dealer said that the parts would be available on Thursday the 26th. I made an appt. for the 27th. Called on the 27th, they didn't have an appt. for me, nor did they have the parts. They told me to call the dealership occasionally to see if the parts arrived. This is called "service." I told them to call me when the parts arrived. They said they would. We'll see. More

Very clean and welcoming atmosphere. The Showroom has an eye-popping display.of cars for customers to consider and the staff is very courteous as well as helpful. The Showroom has an eye-popping display.of cars for customers to consider and the staff is very courteous as well as helpful. More

Very professional a nice super young man communication was great the timing was great 👍 kind was great the timing was great 👍 kind More

Ahmad Frozan is a top notch professional. He helped me to understand how to operate my vehicle that gave me more confidence. He helped me to understand how to operate my vehicle that gave me more confidence. More

Chanel Graves was very professional, helpful, and informative. I have always enjoyed a great experience with them. informative. I have always enjoyed a great experience with them. More

Terry was so awesome! He was very nice, attentive and super welcoming just excellent customer service skills!! He was very nice, attentive and super welcoming just excellent customer service skills!! More