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Mercedes-Benz of Marietta - Service Center

Marietta, GA

4.4
212 Reviews

212 Reviews of Mercedes-Benz of Marietta - Service Center

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June 28, 2022

Great service, I love the way they keep you informed. Everyone was nice and friendly. More

by Macksims45
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don’t remember.
Report | Print
Jun 29, 2022 -

Mercedes-Benz of Marietta responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

June 22, 2022

Service Department was very helpful and knowledgeable in explaining in detail issues pertaining to my vehicle. Robert Christian was excellent in providing information. More

by Dcoitino77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Christian
Report | Print
Jun 24, 2022 -

Mercedes-Benz of Marietta responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 18, 2022

Service prices were misleading on website. Dealership increased maintanance service by over 60% "due to inflation." Rescheduled with another deakership 10 miles away and received typical serv More

by WDenise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not applixable
Report | Print
Jun 21, 2022 -

Mercedes-Benz of Marietta responded

Hi, we appreciate you taking the time to respond. The staff at Mercedes-Benz of Marietta take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (770) 783-5171 to discuss what we can do to help.

June 13, 2022

Rob Christian at MB of Marietta provided me great service, attention to details and a thorough follow-up to my service needs! Thanks Rob! More

by MB GLE43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Christian
Report | Print
Jun 14, 2022 -

Mercedes-Benz of Marietta responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 13, 2022

My GLA 250 broke down. it was towed to Marietta Mer. They provided excellent service. More

by Kawill07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Castro
Report | Print
Jun 15, 2022 -

Mercedes-Benz of Marietta responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 12, 2022

Words can't be described how awesome this team is. From the time of purchasing my vehicle to car maintenance department both departments are awesome. I would like to recognize Ms. Rita and Mr.Terry bo More

by denisewoods947
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rita Turkin and Terry Castro
Report | Print
Jun 13, 2022 -

Mercedes-Benz of Marietta responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 11, 2022

Attentive and detail oriented. Communicated clearly and timely. My service rep in particular, was wonderful. More

by wlignellinga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Castro
Report | Print
Jun 13, 2022 -

Mercedes-Benz of Marietta responded

Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

June 11, 2022

Busy but completed service on my car in a timely manner. Ahmad took care of us. More

by TVR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad
Report | Print
Jun 13, 2022 -

Mercedes-Benz of Marietta responded

Hi, thank you for your positive review. We're happy to have been of service to you. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

June 11, 2022

The service performed on my vehicle was timely fashionable. I would recommend to other Mercedes owners. More

by jcjrarmy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Report | Print
Jun 13, 2022 -

Mercedes-Benz of Marietta responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Mercedes-Benz of Marietta and we hope to be of service again in the future.

June 11, 2022

Always provides a through assessment of the service requirements and completes them on time. Very satisfied with service from Admad!! More

by powelljones1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad
Report | Print
Jun 13, 2022 -

Mercedes-Benz of Marietta responded

Hi, we are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!

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