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Mercedes-Benz of Marietta - Service Center

Marietta, GA

4.4
212 Reviews

212 Reviews of Mercedes-Benz of Marietta - Service Center

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December 22, 2022

Great service, attention to detail and followup. I have taken my car here for service since purchase (2017) and continue to get great service. More

by plainfcc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Banos Jr.
Report | Print
Dec 27, 2022 -

Mercedes-Benz of Marietta responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 22, 2022

This was my first followup visit since purchasing my car and my service advisor Vincent was awesome. He did not rush me and answered all the questions that I asked and in a professional manner (even when I More

by Renell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent
Report | Print
Dec 27, 2022 -

Mercedes-Benz of Marietta responded

Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 20, 2022

Great customer service and knowledgeable service staff. Dexter Thompson is a fantastic Service Advisor. Good job! More

by Mr. Ward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dexter Thompson
Report | Print
Dec 22, 2022 -

Mercedes-Benz of Marietta responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

Dec 22, 2022 -

Mr. Ward responded

You are welcome, great team!

December 19, 2022

Greta service, on time, courteous and searching for the best value for me. I am very happy with the personal attention he provided. More

by luigi_navarro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Bano
Report | Print
Dec 20, 2022 -

Mercedes-Benz of Marietta responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 14, 2022

The service was absolutely amazing and the customer service was top notch! I was thoroughly informed about what needed to be done and made to feel very comfortable in the process. More

by Edreamer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Oddo
Report | Print
Dec 19, 2022 -

Mercedes-Benz of Marietta responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 14, 2022

Quick and easy, excellent service and good customer experience great atmosphere, prices aceptable and overall good service More

by hvillegas8a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dexter
Report | Print
Dec 19, 2022 -

Mercedes-Benz of Marietta responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 13, 2022

The service was completed as promised. A loaner was provided and I was statified with the overall experience More

by shamanki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Christian
Report | Print
Dec 16, 2022 -

Mercedes-Benz of Marietta responded

Hi Shamanki, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 05, 2022

Very clean and provides great customer service. Service advisor was very clear and helpful with the issues and possible charges. More

by Wizbac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
Report | Print
Dec 09, 2022 -

Mercedes-Benz of Marietta responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 01, 2022

it took a long time for a simple alignment; car was wash but still dirty. I believe RBM of ATL it is a much better service. More

by DAVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
Report | Print
Dec 01, 2022 -

Mercedes-Benz of Marietta responded

Hello Dave, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (770) 783-5171. We hope to hear from you.

November 27, 2022

Expensive service but Terry was excellent in communication and updates on the vehicle. Will bring my Mercedes back to this service department in the future. More

by mattt.lake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Castro
Report | Print
Nov 29, 2022 -

Mercedes-Benz of Marietta responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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