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Mercedes-Benz of Marietta

Marietta, GA

4.5
365 Reviews
For Marietta residents, there is no better place for Mercedes-Benz cars and SUVs than Mercedes-Benz of Marietta. Our state-of-the-art facility features an extensive inventory of new and pre-owned Mercedes-Benz vehicles in the greater Atlanta area, stocking a wide selection of the latest models. Our dealership also features an extensive inventory of other pre-owned cars, trucks, and SUVs for sale. Whether you're upgrading to one of the latest Mercedes-Benz models, or getting behind the wheel of a Mercedes-Benz for the first time, we look forward to your visit!
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810 Cobb Pkwy SE

Marietta, GA

30060

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Showing 365 reviews

May 13, 2022

Excellent Service! Attention to detail is phenomenal! Customer is King! Timely in service! Timely in attention! Even picked me up and took me back to dealership to retr More

by Jwalker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad
May 16, 2022 -

Mercedes-Benz of Marietta responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

May 13, 2022

5-star experience dealing with Terry Castro. Very honest and friendly, and made me feel that his top priority was the making sure that I was taken care of. Will definitely call him for future se More

by Syl
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Terry Castro
May 16, 2022 -

Mercedes-Benz of Marietta responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Marietta. Drive safe, and we'll see you on the road.

May 11, 2022

Dishonest. ..I was told one thing, but when the vehicle came, they said another. Classic bait & switch...and I've waited for the vehicle for nearly a year. Pre More

by abc123
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alvin Spruill
May 13, 2022 -

Mercedes-Benz of Marietta responded

Hi, we are deeply disappointed by your experience at Mercedes-Benz of Marietta. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (770) 783-5171 to discuss what we can do to help.

May 10, 2022

Smooth and pleasant experience from the initial phone call to understand service process to booking online to delivering car and waiting for service to be completed. Service personnel were both pleasant More

by Dace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron in service dept
May 12, 2022 -

Mercedes-Benz of Marietta responded

Hi Dace, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 09, 2022

Gerord comes across as if he is a misogynistic. He is arrogant. When it was time for signing the lease all was good. I called him twice and left voice messages and he never returned them. I came in More

by d_alicia74
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gerord
May 02, 2022

Terry Castlow is the BEST Service Advisor he goes above and beyond to ensure your car is done correctly. He gives the best customer service skills ever and he is so knowledgeable about Mercedes’! I moved i More

by Mrs.Hayes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Castlow
May 04, 2022 -

Mercedes-Benz of Marietta responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 02, 2022

Our experience with Terry Castro in the service department was 5-star service from the very beginning until we drove off of the lot. We do not live close to the area, but we will gladly drive to ex More

by P Simone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Castro
May 06, 2022 -

Mercedes-Benz of Marietta responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

April 29, 2022

Great service very knowledgeable Team and everyone was courteous environment was very beautiful as well. More

by Catcamp18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron spruell & Rob (finance manager)
May 02, 2022 -

Mercedes-Benz of Marietta responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

April 28, 2022

For over ten years we have been customers of Mercedes Benz. Since we have been with Mercedes Benz of Marietta, we have enjoyed a great relationship with our service agent. Mr. Frozan is always courteous More

by dianna30152
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmed Frozan
May 01, 2022 -

Mercedes-Benz of Marietta responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of Marietta. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

April 27, 2022

They were quick to assist us and get us what we desired about the changes for the car More

by sochimaochije
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rita
May 01, 2022 -

Mercedes-Benz of Marietta responded

Hi, We are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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