Mercedes-Benz of Marietta
Marietta, GA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Excellent customer service. I absolutely love my service representative Dexter Thompson. Every time I take my car in for service, he provides exceptional professionalism and cus I absolutely love my service representative Dexter Thompson. Every time I take my car in for service, he provides exceptional professionalism and customer service. Answers all my questions to my satisfaction and keeps me posted on the status of my vehicle. More
The service took 7 hours, there wasn’t a loaner available until 5 hours into my wait. There was no refreshments available. Ahmad was pleasant enough. I wish that I was told before my arrival that the install until 5 hours into my wait. There was no refreshments available. Ahmad was pleasant enough. I wish that I was told before my arrival that the installation of the Hermes chip would be 4 hours that actually ended up being 7 hours. The service price was excessive. I do thank Ahmad for the discount for the prolonged wait. More
Very professional. Myron made sure the deal worked out, got me the right trade-in value for my car, convinced me to buy a new one instead of the mistake I was going to Myron made sure the deal worked out, got me the right trade-in value for my car, convinced me to buy a new one instead of the mistake I was going to make of buying a used one which was only a thousand less than the new one. More
Overall, outstanding service; however, it is crucial to keep communication flowing; not getting any updates for more than two days is not good. Simple status updates can keep people happy. keep communication flowing; not getting any updates for more than two days is not good. Simple status updates can keep people happy. More
My experience with Rhon Lee was great! He was really focused on providing the information I needed and then his follow up was very good. He made me enjoy the process of purchasing my car a He was really focused on providing the information I needed and then his follow up was very good. He made me enjoy the process of purchasing my car and the entire process just went smooth. Thanks Rhon! More