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Mercedes-Benz of Marietta
Marietta, GA
365 Reviews
For Marietta residents, there is no better place for Mercedes-Benz cars and SUVs than Mercedes-Benz of Marietta. Our state-of-the-art facility features an extensive inventory of new and pre-owned Mercedes-Benz vehicles in the greater Atlanta area, stocking a wide selection of the latest models. Our dealership also features an extensive inventory of other pre-owned cars, trucks, and SUVs for sale. Whether you're upgrading to one of the latest Mercedes-Benz models, or getting behind the wheel of a Mercedes-Benz for the first time, we look forward to your visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 365 reviews
September 16, 2022
The manager and sale man were nice and follow up with me. The expectation for mercedes was not met. I felt uncomfortable with sales man because i felt rush to buy the car. Sales man tried hard to fix the pro The expectation for mercedes was not met. I felt uncomfortable with sales man because i felt rush to buy the car. Sales man tried hard to fix the problem and follow up with me after which were nice. I am giving 4 stars because i was not fully happy with the service, but they worked hard. More
by Hope
Employees Worked With
Mario
September 15, 2022
Outstanding experience. Chanel has been my service rep for a long time, and she is fantastic at explaining what is needed for my vehicle. She is very courteous and respons Chanel has been my service rep for a long time, and she is fantastic at explaining what is needed for my vehicle. She is very courteous and responsive to my requests. Setting the appointment could not be easier! The lobby is very clean and comfortable. Great customer service experience! More
by Ted Meeker
Employees Worked With
Chanel Graves
September 12, 2022
My experience was wonderful. My sales representative was amazing he went above and beyond just for us to get what we wanted. His experience, knowledge, authenticity, honest feedb My sales representative was amazing he went above and beyond just for us to get what we wanted. His experience, knowledge, authenticity, honest feedback, and help made the experience worth while. Thank you Mercedes-Benz but most of all thank you DeMareo Green. More
by Trena
Employees Worked With
DeMareo Green
September 04, 2022
Worst experience ever! I have been a Mercedes customer since 2013 and previously was a customer for the Mercedes Buckhead location. I always had great service at the Buckhe I have been a Mercedes customer since 2013 and previously was a customer for the Mercedes Buckhead location. I always had great service at the Buckhead location but after purchasing a vehicle in 2018 from the Marietta location, I decided to start servicing my vehicle in Marietta since it was closer to my home. That was a huge mistake! I recently had a service appointment that I scheduled a month in advance. I arrived on time for my appointment and waited for my service advisor for almost two hours, only to find out that my car service was not completed. Long story short, my service advisor was too busy and the service team failed to communicate that I was waiting for service, despite the fact that I asked to speak to him several times and was told he would see me shortly. The worst part is no one cared to call me to follow up to address the issue. I will definitely NOT continue doing business with Mercedes Marietta and will return to Mercedes Buckhead. You pay for the luxury and the service should match that. More
by Marcia
Employees Worked With
N/A
