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Mercedes-Benz of Marietta

Marietta, GA

Overview
Reviews
4.5
365 Reviews
For Marietta residents, there is no better place for Mercedes-Benz cars and SUVs than Mercedes-Benz of Marietta. Our state-of-the-art facility features an extensive inventory of new and pre-owned Mercedes-Benz vehicles in the greater Atlanta area, stocking a wide selection of the latest models. Our dealership also features an extensive inventory of other pre-owned cars, trucks, and SUVs for sale. Whether you're upgrading to one of the latest Mercedes-Benz models, or getting behind the wheel of a Mercedes-Benz for the first time, we look forward to your visit!
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810 Cobb Pkwy SE

Marietta, GA

30060

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Showing 365 reviews

October 11, 2022

Jorge was very professional and kept me apprised of the status of my service throughout the process. More

by dgbbdmb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge
Report | Print
Oct 14, 2022 -

Mercedes-Benz of Marietta responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 05, 2022

Service assistant needed better customer service training, was not pleased with how I was treated. More

by bmbroady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dexter Thomas
Report | Print
Oct 10, 2022 -

Mercedes-Benz of Marietta responded

Hi, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (770) 783-5171. We hope to hear from you.

Oct 11, 2022 -

bmbroady responded

I have scheduled another service appointment this Saturday, for Transmission Service giving y’all another chance to show me how service appointment is supposed to be handled.

October 03, 2022

Dealership is clean and customer waiting friendly. Wifi was strong and vending machines had a nice selection. More

by k.mariesanders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad
Report | Print
Oct 08, 2022 -

Mercedes-Benz of Marietta responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

September 28, 2022

My experience with the service and Jorge was beyond expectations. Jorge was courteous and helpful. However a follow up call on another vehicle service was never returned, surprisingly enough. This w More

by Estoned
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge
Report | Print
Oct 04, 2022 -

Mercedes-Benz of Marietta responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 28, 2022

David Steinfeld made the buying process an enjoyable experience. Knowledgeable, good communicator, quick to respond and follow up on any questions. Provided frequent updates from order through delivery. More

by Gamblin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Steinfeld
Report | Print
Oct 04, 2022 -

Mercedes-Benz of Marietta responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

September 27, 2022

Vehicle has damages. Dealer/Salesmen and Manager seems very careless after the sales. Tried to limit my warranty. Unwilling to fix the issues. Do not buy a used car from More

by Pissed_buyer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not his brother's keeper
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Oct 02, 2022 -

Mercedes-Benz of Marietta responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (770) 783-5171. We'd appreciate the chance to make your experience a positive one.

September 26, 2022

Helpful and got the work done quickly and correctly. This was a follow up to correct a minor issue on my new car that was also purchased at this dealer. More

by mikefucito1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Manager
Report | Print
Oct 02, 2022 -

Mercedes-Benz of Marietta responded

Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

September 23, 2022

Had a vey nice experience with this dealership. Bobby F. was my service person and did all he could do to assist with our insurance claim. Thanks. More

by Gordon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby F.
Report | Print
Sep 27, 2022 -

Mercedes-Benz of Marietta responded

Hi Gordon, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 20, 2022

I always have a good experience when I come here. The staff is very helpful and friendly. More

by byrddeaudrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry
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Sep 24, 2022 -

Mercedes-Benz of Marietta responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 16, 2022

Ahmad is great! ! He is very knowledgeable and super accommodating. A great representative at This location. I’ve visited this dealership for service several times More

by Alemos03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad
Report | Print
Sep 20, 2022 -

Mercedes-Benz of Marietta responded

Hi, it is great to read such wonderful comments about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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