Mercedes-Benz of Manchester

It's been 10 yrs since I purchased a vehicle. I decided 2014 would be the year to do so and started researching vehicles ~ 6 months ago. I narrowed it down to a C-Class and decided to visit the dea decided 2014 would be the year to do so and started researching vehicles ~ 6 months ago. I narrowed it down to a C-Class and decided to visit the dealership just to look around even though I was ~ 2 months away from my scheduled purchase in March. My family and I arrived at the dealership on a Friday evening when the staff was walking out because they had closed for the day, and Chris greeted us and offered to show us around even though he was on his way out and it was cold and raining. He explained the different features and allowed us to look at as many cars as we wanted to. I told him I'd be hopefully purchasing a vehicle in March so we'd follow up then to see if we could make a deal. ~ a month later he called to follow-up and forwarded me pictures of vehicles he thought I'd be interested in based on our prior conversation. When the time came to purchase we setup an appt, met with him, and made a sale that day. He was not at all pushy, and though I was indecisive in selecting a vehicle, he was extremely patient with us and at no time did I feel he was annoyed, arrogant or deceptive. Trust me when I tell you we are not easily fooled and we do our homework way ahead of time. The sale, customer service and overall experience could not have gone any smoother. I would not only recommend Holloway but return as a customer someday when I get tired of my new car which won't be anytime soon :-). But I'll be back for service. More

Vaughn was very professional and knowledgable. We ended up ordering a vehicle and were very happy with his ability to get us exactly what we wanted. He even arranged for a similar car to be brought over fr up ordering a vehicle and were very happy with his ability to get us exactly what we wanted. He even arranged for a similar car to be brought over from another dealership so that we could test drive the car before we ordered it. Vaughn made the process painless and kept us informed as to where our vehicle was, on the assembly line, on the boat at the port etc. We would definitely buy another vehicle at this dealership and would be happy to work with Vaughn again. More

I moved to Nashua, NH a couple of years ago and started using Holloway Mercedes in Manchester for service on my C300 Lease I had originated at another Mercedes Dealership while living in Massachusetts. Dur using Holloway Mercedes in Manchester for service on my C300 Lease I had originated at another Mercedes Dealership while living in Massachusetts. During this time I got to know Lou Gangi, the best car salesman I have ever dealt with to date. I had put together some numbers with Lou and Todd Page (Finance Manager) for a GLK350 Lease that I was going to start when my C300 lease was up. While waiting for the GLK I had ordered, I was contacted from the Mercedes dealership which I originated my C300 lease at - and shared the numbers that Lou and Todd had put together for me. The Massachusetts Mercedes dealership put together VERY aggressive numbers (so much so I could now get into an ML350) in an attempt to retain my business. Lou and Todd not only matched these numbers, but significantly BEAT them without question. They even threw in a set of all weather mats for my new ML350 On top of this Lou and Todd did everything at my convenience over the phone and / or email with no pressure at all - with the utmost level of professionalism. It was truly a pleasure dealing with Holloway, Lou, and Todd. I would recommend Holloway, Lou, and Todd to anyone looking for the BEST price around (I verified this at a third Mercedes dealership who told me they didn't understand how Holloway was giving me this pricing they must be LOSING money); and a stress free buying experience. On top of all of this, I would also like to point out that their service department is nothing short of spectacular and has given me 5 star service on my C300 lease over the past couple of years. - Matt C. More

They are to be commended for the dignity, professionalism and customer concern of the organization demonstrated not only in sales, service and follow-up to your valued customers, but especially by trained an and customer concern of the organization demonstrated not only in sales, service and follow-up to your valued customers, but especially by trained and motivated staff such as Mr. Thibodeau. Their concern for their valued customers shows and it matters a lot! More

I have purchased 2 Mercedes C300 vehicles from Holloway and have been able to do everything on line which greatly reduced time for me. The communication was immediate and Renee was very helpful and extrem and have been able to do everything on line which greatly reduced time for me. The communication was immediate and Renee was very helpful and extremely friendly for both of the vehicles I have purchased. Jeff Donovan was the salesman I met with to deliver my most recent vehicle and he was extremely professional, friendly and thorough with all of the information on the process. My husband and I really want to express how much we enjoyed meeting and dealing Jeff and hope he continues with Holloway for many more years to come!! More

My husband and I just purchased a new MB at Holloway. This is our second purchase from this dealership. Our first visit and purchase was made at the recommendation of our son. Following that experience w This is our second purchase from this dealership. Our first visit and purchase was made at the recommendation of our son. Following that experience we passed along the recommendation to our daughter who also purchased a MB from Holloway. Jeff Donovan was our sales person some eight or nine years ago . We did not shop dealerships this past month when we were ready to trade because of Jeff and the service and advice he has provided to our family members. The service after a purchase is the very best I have received with any auto purchase ever. I believe all of our family will tell you this is a great dealership and we think very highly of Jeff Donovan. Ellen Laase Mirror Lake More