Mercedes-Benz of Manchester | Page 72

Excellent service Absolute excellent service at this dealership. Rating of an 11!!! Stephanie was very pleasant and professional. Very thorough explanation of what was Absolute excellent service at this dealership. Rating of an 11!!! Stephanie was very pleasant and professional. Very thorough explanation of what was done to my vehicle. More

A good experience The only complaint would be just a little more communication. I had an older Mercedes coupe so time is what took longer to figure out what was wrong The only complaint would be just a little more communication. I had an older Mercedes coupe so time is what took longer to figure out what was wrong and I had to call to see why. It was during a Fourth of July week so I understand the issues . More

Best experience ever had at a dealership I've been buying cars for 30 years and I was pleasantly surprised by the responsiveness, no pressure, and accommodation. The sales process was a trans I've been buying cars for 30 years and I was pleasantly surprised by the responsiveness, no pressure, and accommodation. The sales process was a transparent and straightforward negotiation. The way it should be done! More

Quality of service A place is very professional and completely satisfied with the service that we received. We definitely will come back. This is our 4 times of service A place is very professional and completely satisfied with the service that we received. We definitely will come back. This is our 4 times of service and never being disappointed. So thank you. More

Manager Bob Memmolo being very Rude Dealer lost one key of my new car and was told at the last minute before delivering the car. The manager Bob Memmolo doesn’t know how to talk pleasing Dealer lost one key of my new car and was told at the last minute before delivering the car. The manager Bob Memmolo doesn’t know how to talk pleasingly and was very unfair and very rude. Over all very unhappy with the experience. More

Fast, professional and honest Great Experience! The professionalism at Mercedes-Benz of Manchester is above all others I have experienced. I was greeted by Laura Horning and treate Great Experience! The professionalism at Mercedes-Benz of Manchester is above all others I have experienced. I was greeted by Laura Horning and treated with respect and courtesy, she answered all my questions and made me feel comfortable during the buying process. Laura worked quickly to process the paperwork and made my car buying experience one to remember. I would definitely recommend shopping at Mercedes-Benz of Manchester. Ask for Laura Horning, she is amazing. Thank you to all that helped me in my car buying experience. More

E350 service Servicing your vehicle can be stressful. NOT at Mercedes-Benz of Manchester! Everytime I bring my vehicle in for service i am greeted by some of the Servicing your vehicle can be stressful. NOT at Mercedes-Benz of Manchester! Everytime I bring my vehicle in for service i am greeted by some of the most kind a courteous employees. Stephanie my service advisor is beyond knowledgeable, she kept me updated through out my whole service process. She really makes you feel at ease while dealing with the stress of car repairs. Kudos to you Stephanie, thank you for a highline experience! You will be highly recommend. More

First service experience My first experience with the service department was a great one. I live about an hour away from the dealership, so I was able to use the valet service My first experience with the service department was a great one. I live about an hour away from the dealership, so I was able to use the valet service. A very nice gentleman picked up my car, dropped off a loaner, then returned my car the next day. It was very quick and painless. Great experience! More

Numerous problems with service Not only are the folks there rather rude and dont return calls, necessitating number calls to them, they recently completed work on my car, including Not only are the folks there rather rude and dont return calls, necessitating number calls to them, they recently completed work on my car, including replacing sway bar links—and only to discover after the car was returned (and a noisy rear end) the technician FORGOT to replace the sway bar link bolts on both sides! Service folks tole me that was impossible....not only are they incompetent but wrong. I have to have sway bar links rebolted to the car. I would strongly recommend not using their services. More

Took seven and a half hours to do a service B Took too long. Was quoted 5 hours took almost 8. Wont go back. They were very rude when i called about the stayus of my car Took too long. Was quoted 5 hours took almost 8. Wont go back. They were very rude when i called about the stayus of my car More