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Mercedes-Benz of Macon

Macon, GA

3.6
14 Reviews

4781 Riverside Dr

Macon, GA

31210

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Showing 14 reviews

July 22, 2025

My name is Tim Mitchell. I worked with Tony Deerman about a Lexus is 350. Tony was extremely helpful. He sent me a video and pictures. He quoted me a price that I thought was More

by timmitchell002
Recommend Dealer
Yes
Employees Worked With
Kerri Bell
July 19, 2025

Jackson/Mercedes Benz of Macon, has become and has been a true “family” utterance for over 27 years! The name, the sales and the service is synonymous with excellence! As a very observant medical provider…ev More

by GAJ DNP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Management: Chris, Peter, Jim Sr. and Jr. and Rusty Suddeth Sales.Marcus Johnson, Service: Steve, Beth, Leon, London, Andrew, Matt, Rod. Parts: Nisa ! My “Dream Team”!!!
July 17, 2025

I had a wonderful experience there! They had the SUV I wanted and explained how to work it very carefully!!! More

by Cindy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Richard Lowry, Kerri Bell
July 11, 2025

I rarely write negative reviews, but my experience with Mercedes-Benz of Macon (Jackson Automotive Group) was so upsetting that I feel obligated to share it — both as a warning and in hopes of encouraging More

by knightlife
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jordon
June 30, 2025

Received wonderful help and support while making my purchase over the phone because i was out of town. More

by John Neel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gage, Kerri Bell
June 10, 2025

Service is great and easy to work with them. Almost always have a lender. Our sales experience once we got Marcus was excellent. Biggest reason for 4/5 is that they prior took credit cards at More

by Street Talk
Recommend Dealer
Yes
Employees Worked With
Leon
June 10, 2025

Jackson Automotive Group, I had the absolute best experience with them. Treat you like family. Excellent service when you take your vehicle in for maintenance services. Highly recommend them!! More

by Mr.mrs.mcneil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad, Kerri Bell
February 10, 2025

I was looking into a 2019 Golf R and had the best help looking at one. Everything was done smoothly as it should and Kelly Lewis did an amazing job! Would 100% recommend talking with her if you need a new More

by Pleb
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kelly Lewis
October 29, 2024

Mercedes-Benz of Macon, horrible experience. Unethical sales tactics. Made several attempts to file a formal complaint to allow them an opportunity to correct the situation and they simply pass More

by LT71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Scott and Rick
September 13, 2024

I needed my Mercedes E350 parking brake repaired along with just an overall inspection on my vehicle, so called and made an appointment for the next day. Chad along with rest of the service department too More

by albjaguar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
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