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Mercedes-Benz of Macon

Macon, GA

4.5
38 Reviews

4781 Riverside Dr

Macon, GA

31210

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Showing 38 reviews

April 14, 2026

The service department is outstanding! On those rare occasions when my car needs maintenance, I can depend on Mercedes-Benz of Macon, and Chad in particular, to schedule my car’s service q More

by Fourmcmahons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
March 25, 2026

Ms.Beth is always offering outstanding customer service. My tires that I ordered were in and were put on my Mercedes without any problems. Ms. Beth stayed in communication with me until the end of my appoin More

by clarkfam66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kerri Bell
March 21, 2026

Steve was very helpful. He took the time to actually listen and answer all my questions. More

by jamielmurphy28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Mar 23, 2026 -

Mercedes-Benz of Macon responded

Jamiel, We're proud to be your go-to automotive resource! Thank you so much for choosing Mercedes-Benz of Macon!

March 21, 2026

Polite. Friendly. Thorough. Explained maintenance that would be done including cost Washed car before returning it to us More

by randywyatt01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerri Bell
Mar 23, 2026 -

Mercedes-Benz of Macon responded

Hi Randy! Thank you for sharing your experience with our team! We hope to welcome you back to Mercedes-Benz of Macon for all of your future auto needs. Safe travels!

March 17, 2026

Always a great experience with Mercedes-Benz of Macon. Leon always takes good care of us when we need service and we know the maintenance will be done well. More

by BE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leon Chosewood, Kerri Bell
Mar 17, 2026 -

Mercedes-Benz of Macon responded

We are glad you can count on Leon and the team for careful and thorough service! Thank you for choosing Mercedes-Benz of Macon and sharing your support. See you next time!

March 11, 2026

It was a great experience! Mr. Johnson was very professional and answered all my questions. He took his time with me and made sure I was happy with my purchase. He also told me More

by normalatina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. Markus Johnson
Mar 12, 2026 -

Mercedes-Benz of Macon responded

We are grateful to hear from you! It's wonderful to know that Mr. Johnson provided such great care. Thank you for choosing Mercedes-Benz of Macon! Please let us know if you need anything else. Safe travels!

March 08, 2026

The service department is great, I love the knowledgeable rep, puts me at ease knowing my mercedes is in good hands. More

by tateeric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
Mar 09, 2026 -

Mercedes-Benz of Macon responded

We're so glad you feel at ease with our service team here at Mercedes-Benz of Macon! We appreciate your confidence in us and we look forward to your next visit.

March 07, 2026

Great service experience! Vehicle started running poorly on long road trip. Upon arriving at MB of Macon, tech was soon working on my car and identified problem. Part was orde More

by Vern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad, service tech, Car washing detailer (excellent), Kerri Bell
Mar 09, 2026 -

Mercedes-Benz of Macon responded

Hi Vern, we're glad our team could quickly and efficiently help you during your road trip at Mercedes-Benz of Macon. We hope you had a fantastic trip! We look forward to assisting you again if needed in the future! Safe travels!

March 03, 2026

Always very professional and knows their customers very well. Treats everyone as if they were like family More

by amburns.ab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leon
Mar 03, 2026 -

Mercedes-Benz of Macon responded

Your review made our day! We're grateful to hear that our team treats you like family. Thank you from all of us at Mercedes-Benz of Macon!

February 25, 2026

Great experience at the dealership! Quick recall repair! Another very expensive repair was necessary but covered by my extended warranty. So grateful! More

by jellyjvalimont
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Feb 26, 2026 -

Mercedes-Benz of Macon responded

We're so pleased to hear about your positive experience with our service team at Mercedes-Benz of Macon! We look forward to seeing you next time. Safe travels!

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