Mercedes-Benz of Lynnwood - Service Center

Josh McDowell assisted me with my vehicle recall and my ordering a new electronic key for another Mercedes vehicle I own. He and the service department were very busy. He handled everything efficiently w ordering a new electronic key for another Mercedes vehicle I own. He and the service department were very busy. He handled everything efficiently with knowledge and honesty. Thank you. More

Thank you Garrett for adjusting my final invoice cost to match what was quoted to me a few weeks ago! Much appreciated! match what was quoted to me a few weeks ago! Much appreciated! More

Hi Everyone, this is Aniruddha here. I'm sharing my experience with MB Lynnwood. I have found products are cheaper to order myself in MB site rather than ordering it through the service I'm sharing my experience with MB Lynnwood. I have found products are cheaper to order myself in MB site rather than ordering it through the service department of any MB Service Center. I ordered one tail lamp assembly for my GLS 450 & went to pick up on the morning May 26th, 2022. At the facility, once after I picked up my item, I requested Josh McDowell(Service Consultant) to check if I can get any assistance to get the tail lamp assembly replaced by a professional person. Surprisingly Josh himself did the work for me without even wasting a single minute and not even charged any labor. Earlier service department couldn't been able to find me an appointment for 2/3 weeks for this 5-8 minutes work. It was a great gesture and shows a perfect customer focused mindset to ensure the high satisfaction. It made my day as I have never experienced such level of customer obsession with any other car dealers. This type of services on a busy morning to handle the memorial day work pressures with a smiling face shows the positive intent and loyalty towards the customer. I'm thankful to Josh & would like to rate him at the top. More

Service Department of MB of Lynnwood scheduled my appointment and told me to plan on dropping it off for at least 2hrs, which I was a little put out by, but okay if necessary. Imagine my delight when appointment and told me to plan on dropping it off for at least 2hrs, which I was a little put out by, but okay if necessary. Imagine my delight when Garrett Graham, my Service advisor, a very knowledgeable man addressed my vehicle issues in under 45 minutes!! I am So pleased! New batteries in both fobs, one defective, ordered replacement. Spare tire Problem fixed, and on my way!! Thank You for the excellent Service Garrett! Your knowledge of your products helps to restore confidence in MBL to the customer. Made my day! More

I like and love everything about Lynnwood mercedes Benz service. Josh is very supportive. Very friendly and he knows what he is doing. I always look forward to going there and have my car checked. He ma service. Josh is very supportive. Very friendly and he knows what he is doing. I always look forward to going there and have my car checked. He makes me feel comfortable and assured of a very good service. Josh you are a wonderful person. I would recommend you to everyone who comes here to atleast experience the difference. Thanks Josh. Keep up the good work. More

I own a 2018 Winnebago View on a 2017 Sprinter frame. I had the occasion to have the rear Speed Sensors changed per recall. Choose to use the Sprinter facility for Lynnwood Mercedes Benz to do the warranty had the occasion to have the rear Speed Sensors changed per recall. Choose to use the Sprinter facility for Lynnwood Mercedes Benz to do the warranty work. I would like to shout out to everyone if you live in Western Washington and need work done on your rig Lynnwood MB is the place to go. Scott is helpfull, knowledgable, and VERY friendly. I was able to get an appointment only 2 weeks out, I know amazing. Because I had to travel some distance, take a ferry (quite expensive), I arrived an hour before my assigned time and they took me in immediately, did all the work, kept me informed of the progress and were done almost before my appointment time. They also washed the rig! Thank you Lynnwood MB, YOU ROCK! More

Josh reviewed the previous service we received at Bellevue Mercedes Benz in 7/2019 and he discovered that we were charged almost $3,000.00 in services that were still covered by our warranty. He not Bellevue Mercedes Benz in 7/2019 and he discovered that we were charged almost $3,000.00 in services that were still covered by our warranty. He notified the Bellevue Mercedes Benz and we were refunded the whole amount. We greatly appreciated Josh's help. We now service our 2 cars at Mercedes-Benz of Lynwood even though we live in Sammamish. Thank you very much Josh! More

I would like to call out todays service: Prompt, expedient, and efficient. Above all I wish to focus my praise on your Service Tech: Garrett Graham; He was polite,efficient and knowledgable... He expedient, and efficient. Above all I wish to focus my praise on your Service Tech: Garrett Graham; He was polite,efficient and knowledgable... He did not rush the customer and was very willing to be helpful and very willing to answer questions. Well Done!! More

I took my S 550 in for regular service. Garrett Graham made the experience smooth and convenient. He always goes out of his way to make this a great customer experience. I am in the market for another made the experience smooth and convenient. He always goes out of his way to make this a great customer experience. I am in the market for another Mercedes and I will undoubtedly buy it from MB of Lynnwood, entirely because of the great support I always get from Garrett. More