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Mercedes-Benz of Lynnwood - Service Center
Lynnwood, WA
76 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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76 Reviews of Mercedes-Benz of Lynnwood - Service Center
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March 11, 2024
I went to Mercedes of Lynnwood because Josh my service writter is their. I always get great service from Josh and the dealership facilities are 5 star. writter is their. I always get great service from Josh and the dealership facilities are 5 star. More
by Sacksbuilding
Employees Worked With
February 16, 2024
Scott at Mercedes Van Service is simply the best. Great attention and knowledgeable feedback. I have two customized Vans and he keeps them top top. I would recommend MB Lynnwood simply becaus Great attention and knowledgeable feedback. I have two customized Vans and he keeps them top top. I would recommend MB Lynnwood simply because of him. More
by Peterc
Employees Worked With
February 07, 2024
Timely, responsive staff with positive attitude. Car was processed quickly and retuned promptly as promised upon service completion. Car was processed quickly and retuned promptly as promised upon service completion. More
by Zascotts
Employees Worked With
January 14, 2024
Excellent customer service! Professional and honest. Garrett is wonderful to deal with the dealership is beautiful. Professional and honest. Garrett is wonderful to deal with the dealership is beautiful. More
by edandlyndy
December 20, 2023
I have always had an excellent dealer experience at Lynnwood-Mercedes. Standard service intervals, currently 109,000 miles on my 2003 SL500. New wiper blades, new tires/alignment. There were some th Lynnwood-Mercedes. Standard service intervals, currently 109,000 miles on my 2003 SL500. New wiper blades, new tires/alignment. There were some things about the instrumentation/idiot lights that I did not understand and Josh was always there with a ready answer. With this good service why go anywhere else? Did I mention 23 mpg on the freeway at 70mpg? Plenty fast, especially for a senior. More
by Gerald.albertson
Employees Worked With
Josh
November 26, 2023
They are always nice and friendly, explain everything throughly and the showroom is very clean. throughly and the showroom is very clean. More
by Julienew12
Employees Worked With
November 26, 2023
Great Service. Honest and quick, Casey was pleasure to work with. Car repair was fast and loaner was helpful. Honest and quick, Casey was pleasure to work with. Car repair was fast and loaner was helpful. More
by aprilhogan74
Employees Worked With
August 09, 2022
Josh McDowell assisted me with my vehicle recall and my ordering a new electronic key for another Mercedes vehicle I own. He and the service department were very busy. He handled everything efficiently w ordering a new electronic key for another Mercedes vehicle I own. He and the service department were very busy. He handled everything efficiently with knowledge and honesty. Thank you. More
by jdceyedoctor
Employees Worked With
Josh McDowell
June 13, 2022
Thank you Garrett for adjusting my final invoice cost to match what was quoted to me a few weeks ago! Much appreciated! match what was quoted to me a few weeks ago! Much appreciated! More
by Tammy D
Employees Worked With
May 31, 2022
Hi Everyone, this is Aniruddha here. I'm sharing my experience with MB Lynnwood. I have found products are cheaper to order myself in MB site rather than ordering it through the service I'm sharing my experience with MB Lynnwood. I have found products are cheaper to order myself in MB site rather than ordering it through the service department of any MB Service Center. I ordered one tail lamp assembly for my GLS 450 & went to pick up on the morning May 26th, 2022. At the facility, once after I picked up my item, I requested Josh McDowell(Service Consultant) to check if I can get any assistance to get the tail lamp assembly replaced by a professional person. Surprisingly Josh himself did the work for me without even wasting a single minute and not even charged any labor. Earlier service department couldn't been able to find me an appointment for 2/3 weeks for this 5-8 minutes work. It was a great gesture and shows a perfect customer focused mindset to ensure the high satisfaction. It made my day as I have never experienced such level of customer obsession with any other car dealers. This type of services on a busy morning to handle the memorial day work pressures with a smiling face shows the positive intent and loyalty towards the customer. I'm thankful to Josh & would like to rate him at the top. More
by Aniruddha
