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Mercedes-Benz of Lynnwood - Service Center

Lynnwood, WA

4.8
70 Reviews

70 Reviews of Mercedes-Benz of Lynnwood - Service Center

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August 30, 2024

Josh is the reason I drive to Lynnwood Mercedes dealership to have my car serviced. He's quick, very thorough in what needs to be done and why. More

by Merc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh McDowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2024 -

Mercedes-Benz of Lynnwood responded

Thank you for highlighting Josh's excellent service at Mercedes-Benz of Lynnwood! We're glad to hear he makes your visits worthwhile. Safe travels and see you next time!

August 28, 2024

Great quick service, friendly staff. Loved getting a loaner. Thanks to them again for another great experience. More

by Chocoholic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh McDowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Mercedes-Benz of Lynnwood responded

We're delighted to hear you enjoyed the quick service and friendly staff at Mercedes-Benz of Lynnwood! Thanks for sharing your positive experience, and we're glad the loaner car was helpful. See you next time!

August 23, 2024

We were charged for windshield washer fluid and installation of same when the fluid reservoir was full (I filled it the night before.). When caught all they would do was offer a refund of the $8. W More

by MAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Martinsen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tyrone Lawrence
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Mercedes-Benz of Lynnwood responded

We apologize for the oversight and any frustration it caused. Charging for a service that wasn't needed is not acceptable, and we appreciate you bringing this to our attention. If you' Matthew Martinsen - Service Manager - 425-275-5760

August 21, 2024

Always great service. ..very friendly staff. My services have always been reasonably priced and on time. More

by Charles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh McDowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Mercedes-Benz of Lynnwood responded

Charles, we're delighted to hear that you consistently receive great service from our team at Mercedes-Benz of Lynnwood. Thanks for the positive feedback!

August 21, 2024

Friendly,very helpful. Great Job on explaining all the details needed on the service.Great Job Logan More

by Vrsolomon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Quaranta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Mercedes-Benz of Lynnwood responded

Thank you so much, Vrsolomon! We appreciate your business here at Mercedes-Benz of Lynnwood and will pass this review along to Logan. Have a great day!

August 21, 2024

Excellent Workmanship . The only problem is that it is very difficult to contact a service technician on the phone for immediate help. Once I have their attention they are E More

by Consultcw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Mercedes-Benz of Lynnwood responded

Thank you for the feedback! We're glad to hear you're pleased with our workmanship at Mercedes-Benz of Lynnwood. We apologize for any difficulty in reaching a service technician and will work on improving this aspect.

August 15, 2024

excellent service by the service rep, both Brandon and mr sauer took cre of me very well. thank you. More

by joy4orchids
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Mercedes-Benz of Lynnwood responded

Thank you for the kind words! We're glad to hear that Brandon and Mr. Sauer provided excellent service at Mercedes-Benz of Lynnwood. We appreciate your feedback and look forward to serving you again!

August 12, 2024

Very happy with service. I trust them. Got me in and out efficiently . Highly recommend them More

by cougan2357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Mercedes-Benz of Lynnwood responded

It was our pleasure to assist you. Thank you from all of us here at Mercedes-Benz of Lynnwood!

July 05, 2024

I was in for my annual routine service. As always I received great customer service. Jourdain acknowledged me as soon as I pulled in. He is very knowledgeable, has a nice personality and it More

by CeCe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jourdain Henao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Mercedes-Benz of Lynnwood responded

Thank you for sharing your positive experience! We're glad to hear Jourdain and the team at Mercedes-Benz of Lynnwood provided excellent service during your visit. We appreciate your continued trust in us!

July 05, 2024

Took care of issue was friendly professional and was a great listener of my concern More

by racine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrett Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roel Belen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2024 -

Mercedes-Benz of Lynnwood responded

Racine, thanks from the entire team at Mercedes-Benz of Lynnwood!

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