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Mercedes-Benz of Lynnwood - Service Center

Lynnwood, WA

4.8
70 Reviews

70 Reviews of Mercedes-Benz of Lynnwood - Service Center

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November 25, 2024

MB Lynnwood corrected our issue. The video of thr repair work was informative and excellant. More

by Vaughndbray.architect
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Mercedes-Benz of Lynnwood responded

Thanks so much for the awesome review. We look forward to your next visit to Mercedes-Benz of Lynnwood!

November 23, 2024

Great place to buy and service a car, we recommend to everyone, will buy our next there. More

by Knoxpolk45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Plata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Mercedes-Benz of Lynnwood responded

We are grateful to have earned your business. Thanks for taking the time to leave us a review! - The Mercedes-Benz of Lynnwood Team

October 20, 2024

Great experience. Casey was very knowledgeable and very professional. I have always had a great pleasure working with him at Mercedes Benz Lynwood. More

by Bunny
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Mercedes-Benz of Lynnwood responded

We're delighted to hear that Casey provided you with such a great experience at Mercedes-Benz of Lynnwood. Thank you for your kind words and continued support!

October 04, 2024

Your individual service manager does everything he/she can to make your visit as painless as possible! They even will loan you a brand new Mercedes to drive while yours is Being serviced! More

by della8775
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Mercedes-Benz of Lynnwood responded

We're delighted to hear that our service manager made your visit smooth and enjoyable at Mercedes-Benz of Lynnwood! Providing a loaner vehicle is just one way we aim to enhance the customer experience. Thank you for sharing your positive feedback!

October 04, 2024

UPDATE: My grievance overall is with MB USA. I stand by my original post in that the car quality is trash. However, MB of Lynnwood really stepped up to take care of me. They were willing to t More

by Youngkim1944
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Martinsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyrone Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Mercedes-Benz of Lynnwood responded

We appreciate your feedback and are glad to hear that Mercedes-Benz of Lynnwood was able to assist you with the repair costs. It's important for us to know where improvements can be made, and we'll ensure this is shared with our team. Thank you for giving us a chance to address your concerns! Matthew Martinsen - Service Manager - 425-275-5760

September 27, 2024

Very easy to obtain appt and lease car. Service explained and met. expectations. Completely satisfied. More

by Pjhallson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Mercedes-Benz of Lynnwood responded

We're delighted to hear that your leasing experience at Mercedes-Benz of Lynnwood was smooth and satisfying. Thanks for sharing!

September 27, 2024

I requested some extra services for my car, and Casey was incredibly helpful in providing all the details. I’m super happy with the results, I highly recommend bringing your car here for service. More

by Eduardo Santana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Mercedes-Benz of Lynnwood responded

Eduardo, we're delighted to hear that Casey provided such helpful service at Mercedes-Benz of Lynnwood. Thanks for the recommendation and your kind words!

September 26, 2024

Logan treated me with a lot of patience in showing me how to use all the options in my car.. More

by mdking9155
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Quaranta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Mercedes-Benz of Lynnwood responded

We're thrilled Logan provided professional service! Thank you for choosing Mercedes-Benz of Lynnwood.

September 08, 2024

Efficient and courteous from front to back. Service reps know Mercedes Benz products, functionality and idiocycrocies top to bottom. More

by Holden Caulfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Staffeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew
Sep 09, 2024 -

Mercedes-Benz of Lynnwood responded

Holden, we're delighted to hear that our team at Mercedes-Benz of Lynnwood provided efficient and knowledgeable service. Thanks for the great feedback!

September 06, 2024

If anyone needs an assessment or a problem with their Mercedes diagnosed and fixed Joshua is the guy for you. I'll bring my Mercedes to no other because no other has been as good as Joshua McDowell. More

by martinomalley144
Workmanship
Recommend Dealer
Yes
Employees Worked With
Josh McDowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Mercedes-Benz of Lynnwood responded

Thank you for the fantastic feedback! We're delighted to hear that Joshua provided exceptional service at Mercedes-Benz of Lynnwood. We'll make sure he knows how much you appreciate his expertise!

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