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Mercedes-Benz of Lynnwood - Service Center

Lynnwood, WA

4.7
76 Reviews

76 Reviews of Mercedes-Benz of Lynnwood - Service Center

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March 12, 2025

I have found this dealership to be a wonderful and satisfying experience every time from purchase thru service appointments. Environment is clean and comfortable. People are friendly and helpful. My s More

by Jkpeterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh McDowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Mercedes-Benz of Lynnwood responded

We're delighted to hear that you've consistently had a wonderful experience with us at Mercedes-Benz of Lynnwood. It's great to know our team has been helpful and informative during your visits. Thank you for sharing this feedback!

March 02, 2025

I have good experience with staff at dealership and I am really certified with the customer service. More

by faxmarshal82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh McDowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Mercedes-Benz of Lynnwood responded

Thank you for stopping by to leave Mercedes-Benz of Lynnwood a wonderful review!

March 02, 2025

It was great! Jourdain explained everything about the service I was getting, he is very knowledgeable and is a courtesy he brought my car back very clean! I loved More

by Grace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jourdain Henao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Mercedes-Benz of Lynnwood responded

Grace, we're delighted to hear that Jourdain provided such a thorough and courteous service experience at Mercedes-Benz of Lynnwood. Thank you for sharing your positive feedback!

March 01, 2025

Best service dept for sprinter vans in the country. Thanks for keeping athletes on the road guys. Couldn’t do it without your help. More

by Bobby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Mercedes-Benz of Lynnwood responded

Bobby, we're delighted to hear that our service department at Mercedes-Benz of Lynnwood is keeping you and your Sprinter van on the road! Thank you for trusting us with your vehicle needs. Safe travels ahead!

March 01, 2025

The general manager takes time to make you feel very comfortable and personable. My advisor, Garrett Graham is very caring and helpful! More

by 1preciouswillow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jourdain Henao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stefan Halata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Mercedes-Benz of Lynnwood responded

We're delighted to hear that our general manager and Garrett made your experience at Mercedes-Benz of Lynnwood comfortable and personable. Thank you for sharing this positive feedback!

January 27, 2025

Unreasonable costing for basic service. $400 for A service (basic oil change) $1100 for B Service (oil change/Brake flush) double the cost of Seattle MB or Bellingham MB When asked about pr More

by jasondana1
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Lang
1.0
This rating includes all reviews, with more weight given to recent reviews.
Stefan Halata
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2024

MB Lynnwood corrected our issue. The video of thr repair work was informative and excellant. More

by Vaughndbray.architect
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Mercedes-Benz of Lynnwood responded

Thanks so much for the awesome review. We look forward to your next visit to Mercedes-Benz of Lynnwood!

November 23, 2024

Great place to buy and service a car, we recommend to everyone, will buy our next there. More

by Knoxpolk45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Plata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Mercedes-Benz of Lynnwood responded

We are grateful to have earned your business. Thanks for taking the time to leave us a review! - The Mercedes-Benz of Lynnwood Team

October 20, 2024

Great experience. Casey was very knowledgeable and very professional. I have always had a great pleasure working with him at Mercedes Benz Lynwood. More

by Bunny
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Mercedes-Benz of Lynnwood responded

We're delighted to hear that Casey provided you with such a great experience at Mercedes-Benz of Lynnwood. Thank you for your kind words and continued support!

October 04, 2024

Your individual service manager does everything he/she can to make your visit as painless as possible! They even will loan you a brand new Mercedes to drive while yours is Being serviced! More

by della8775
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Mercedes-Benz of Lynnwood responded

We're delighted to hear that our service manager made your visit smooth and enjoyable at Mercedes-Benz of Lynnwood! Providing a loaner vehicle is just one way we aim to enhance the customer experience. Thank you for sharing your positive feedback!

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