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Mercedes-Benz of Loveland

Loveland, CO

4.8
476 Reviews

4040 Byrd Dr

Loveland, CO

80538

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Showing 476 reviews

April 01, 2022

I received exceptional service during this purchase. My sales team which included Carlos Sanchez, sales rep, Brian Butler, sales manager, and Alex Clarke, Business Director went above and Beyond to make More

by abranch27@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Clarke Business Director. Exceptional!, Brian Butler, Carlos E. Rodriguez-Sanchez
Apr 05, 2022 -

Mercedes-Benz of Loveland responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Loveland! Please don't hesitate to reach out to us if there's anything more we can do!

March 22, 2022

We were very pleased with our experience at Mercedes-Benz of Loveland. The staff were beyond courteous, very knowledgeable, and personable without being pushy. More

by ISUMia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Martinen - 5 stars!
Mar 24, 2022 -

Mercedes-Benz of Loveland responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 21, 2022

Chase Albright helped us navigate the ordering and buying process for our Sprinter, great experience. More

by prettynotgood
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Holloway, Chase Albright
Mar 23, 2022 -

Mercedes-Benz of Loveland responded

Hi, we are pleased to hear of your experience with us here at Mercedes-Benz of Loveland. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

March 11, 2022

Chase Albright was honestly the best. We referred by a good friend and now we know why! We had originally thought we knew what we wanted, but ended up changing our minds. Chase never o More

by Brandon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Albright
Mar 12, 2022 -

Mercedes-Benz of Loveland responded

Hi Brandon, we are pleased to hear of your experience with us here at Mercedes-Benz of Loveland. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

March 10, 2022

We recently purchased a 2021 Jeep Wrangler from Carlos @ Mercedes-Benz of Loveland. Carlos was very familiar with all of the features of the Jeep. His follow up was just right and not overly aggressive whic More

by Bill Bartel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos E. Rodriguez-Sanchez
Mar 12, 2022 -

Mercedes-Benz of Loveland responded

Hi Bill, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Mercedes-Benz of Loveland for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

February 23, 2022

Everyone we interacted with manager Brian Butler, sales professional Carlos Sanchez, and finance manger Felipe Sorzano were first class. From start to finish we felt important and that they were pleased t More

by cdoyle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Butler, Felipe Sorzano, Carlos E. Rodriguez-Sanchez
Feb 25, 2022 -

Mercedes-Benz of Loveland responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 08, 2022

Kasey was very gracious and understood I needed a warranty repair and was travelling and living in my Sprinter which I realize service can be very delayed in getting done. She was able to get my r More

by drnmontalto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kasey Sukiko Curtis
Feb 10, 2022 -

Mercedes-Benz of Loveland responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Loveland and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

January 29, 2022

Chase Albright has been the best we have dealt with purchasing and leasing vehicles. This is our 3rd time and got the car we have been hoping for! Thank you team at Mercedes of Loveland! More

by lizbenz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Albright
Jan 31, 2022 -

Mercedes-Benz of Loveland responded

Hello, we are very happy to have provided you with such a positive experience! Thank you for your valuable feedback. Our team is available should you require any extra help. Have a great day!

January 18, 2022

Thanks, you have a great personalized attention, friendly, with quality and knowledge in your services. More

by miyenwu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Escobar, Mercedes Benz Loveland, Carlos E. Rodriguez-Sanchez
Jan 20, 2022 -

Mercedes-Benz of Loveland responded

Hi, we are so happy to read such a great review about Mercedes-Benz of Loveland! We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Loveland

January 13, 2022

Very attentive service, very knowledgeable, and took the time to make sure we were satisfied. Love the car and highly recommend this dealership. Chase Albright, Brian Butler, and Felipe Sorzano were exper More

by chatlaborde
Recommend Dealer
Yes
Employees Worked With
Brian Butler, Felipe Sorzano, Chase Albright
Jan 16, 2022 -

Mercedes-Benz of Loveland responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive car buying experience. Have a great day!

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