
Mercedes-Benz of Loveland
Loveland, CO
Filter Reviews by Keyword
By Type
Showing 476 reviews
Great Experience - easy transaction. Ray Plasencia was easy to work with, honest, transparent. Spent a lot of time walking me through the entire vehicle and features at delivery. Hard to Ray Plasencia was easy to work with, honest, transparent. Spent a lot of time walking me through the entire vehicle and features at delivery. Hard to find GLE 450 without the third row. More
Bought a new van there January of 2022 and it was supposed to be converted before being shipped and now I am having to pay the cost of getting it to a conversion shop next there was a recall of the v supposed to be converted before being shipped and now I am having to pay the cost of getting it to a conversion shop next there was a recall of the van and I made an appointment to get it fixed at Loveland the day before the appointment they said I would either have to leave the van there 2 weeks or reschedule 8 weeks out - I called Westminster Mercedes they got me in after a couple days and it took 1.5 hours - go to Westminster Mercedes More
I have worked with this dealership for over ten years and can't say enough about its greatness. This time, Chase Albright was my sales rep - the "training" to help me learn about all the features. Highly rec can't say enough about its greatness. This time, Chase Albright was my sales rep - the "training" to help me learn about all the features. Highly recommend! I met Trent Olinger and his family at a Bronco Football Game over 15 years ago. He sold me on buying one and leasing a car from him. I'm ten years running and my 4th car or SUV. Trent and his staff are professional all around... More
Have been working with this dealership for over 5 years and can't say enough about how great they have taken care of us. Chase Albright was my sales rep this time - appreciated the updates as I waited for and can't say enough about how great they have taken care of us. Chase Albright was my sales rep this time - appreciated the updates as I waited for my car and most importantly, the "training" to help me learn about all the features. Highly recommend! More
Professional, friendly and courteous staff. Ray was our sales associate, and was awesome to work with. He addressed all of our concerns and was very personable. I would definitely want to wo Ray was our sales associate, and was awesome to work with. He addressed all of our concerns and was very personable. I would definitely want to work with Ray again. Brian, the Manager , made it a point to help in the process also. He made us feel comfortable about the brand and was great to work with. Ray took additional time with us to teach about the technology in the vehicle. He made us a priority a week after our purchase, even though he had other potential clients show up early to do a test drive. More
Chase Magruder helped me with the purchase of my car, and I couldn't be happier. He was knowledgeable and made the whole process smooth and painless. I did not feel pressured and the the whole process was th I couldn't be happier. He was knowledgeable and made the whole process smooth and painless. I did not feel pressured and the the whole process was the easiest I have ever experienced when buying a car. Kuddos to Chase and all of the staff that were part of my experience. 5 stars for Chase Magruder. More
Alex Clarke provided exceptional customer service and resolved my repair issue when the Mercedes Benz dealership in Colorado Springs failed miserably. I highly recommend Mercedes Benz of Loveland for all resolved my repair issue when the Mercedes Benz dealership in Colorado Springs failed miserably. I highly recommend Mercedes Benz of Loveland for all of your vehicle needs. More
Very professional and a pleasure to deal with when purchasing my 2022 Sprinter Crew. There was no pressure and the transaction was quick. purchasing my 2022 Sprinter Crew. There was no pressure and the transaction was quick. More