Mercedes-Benz of Loveland

Great experience and knowledgeable staff We were looking for a used suv to take back to Canada and decided on a dealer vehicle. The showroom is clean and sales and staff are very friendly an We were looking for a used suv to take back to Canada and decided on a dealer vehicle. The showroom is clean and sales and staff are very friendly and helpful. Carlos was able to help facilitate the sale and assist with paperwork for customs at the border. Great experience overall. More

Incredible Experience!!! Chase Albright was instrumental in providing me with a top-notch sales experience buying my very first Mercedes-Benz. He truly cared about getting me Chase Albright was instrumental in providing me with a top-notch sales experience buying my very first Mercedes-Benz. He truly cared about getting me in the right car at the right price. He was so flexible and made sure that we could find a deal that worked for both of us. The test drive was amazing: I got lots of time in the car and Chase explained all of the features of the car and made sure I knew how to use them (even before he knew I was going to actually buy the car). Theron was great in facilitating the deal and financing. DEFINITELY use this dealership if you want the best customer service around!!! More

Excellent service by Carlos Overall the experience with Mercedes-Benz of Loveland was wonderful. Service was great and everyone who helped seemed to work together as a team. Th Overall the experience with Mercedes-Benz of Loveland was wonderful. Service was great and everyone who helped seemed to work together as a team. Thank you More

Fabulous Experience! Our experience with Mercedes-Benz of Loveland has been fabulous! Chase was helpful, knowledgeable, patient, and thorough in assisting us with our purc Our experience with Mercedes-Benz of Loveland has been fabulous! Chase was helpful, knowledgeable, patient, and thorough in assisting us with our purchasing decision. Theron, Chase, and Alex were a great team and made the purchasing process fun. I have worked with several Mercedes-Benz dealerships over the years and this is the first time that I find myself looking forward to working with the individuals in the dealership during the years to come. Mercedes-Benz always strives for the highest standard of service, but the staff in Loveland builds caring, personal relationships with individuals as well. More

Easy to work with We purchased a 2015 GLK350 from the Mercedes Benz Loveland Dealership about two weeks ago. Steve Montana helped us through the whole process. The whol We purchased a 2015 GLK350 from the Mercedes Benz Loveland Dealership about two weeks ago. Steve Montana helped us through the whole process. The whole experience was extremely pleasant and we were able to get a great deal with minimal effort. I would recommend this dealership to anyone interested in purchasing a new Mercedes. I would also go back to them when I am ready for another vehicle. More

My experience My expierence with Carlos and the finance department was a 5star. Even though we couldn't get "my"deal done at this time, I would definitely refer oth My expierence with Carlos and the finance department was a 5star. Even though we couldn't get "my"deal done at this time, I would definitely refer others along with being a return customer in the future. Customer service goes a million miles for me, Carlos took really good care of me and my family during our visit at Mercedes Benz at Loveland. Looking forward to the future there again. More

Mercedes Benz of Loveland Service I go to the dealership every time I need my car to be washed and vacuumed. Before I go to the dealership I always contact Carlos to make sure that I a I go to the dealership every time I need my car to be washed and vacuumed. Before I go to the dealership I always contact Carlos to make sure that I am taken care in a timely manner. I am always welcome by Carlos Rodriguez-Sanchez. The rest of the staff is also very pleasant and courteous. My car is cleaned thoroughly and to my satisfaction. I have to give credit to Carlos for he makes sure that my car is being serviced quickly, properly and professionally. I could not be happier for the service I receive when I visit the dealership. More

CARLOS WAS AMAZING!!! My Mom and I went to Mercedes-Benz of Loveland today to look at a car for my grandam, I talked with Carlos before coming up, he was friendly and help My Mom and I went to Mercedes-Benz of Loveland today to look at a car for my grandam, I talked with Carlos before coming up, he was friendly and helpful on the phone and even more so in person! We found what we were looking for, & are so happy this purchase. I would sent anyone looking for a car to Carlos Sanchez! More

I bought a Lexus I had been looking for a Lexus RX 450h and finally found one at the Mercedes-Benz dealership. I was directed to this dealership by USAA. Carlos Sanche I had been looking for a Lexus RX 450h and finally found one at the Mercedes-Benz dealership. I was directed to this dealership by USAA. Carlos Sanchez responded to my inquiry and was a joy to work with all through the test drive, negotiations, and follow up service. I was very impressed by his knowledge and professionalism. His care and concern for his clients doesn't seem to end with end of the sale. I am so glad that I got to meet Carlos and that I had a great experience at Mercedes-Benz of Loveland. Thanks. More

Great Customer Service! We visited this dealership looking for a new family car. We were looking at a few options from minivans to SUVS. When we walked in the door we were g We visited this dealership looking for a new family car. We were looking at a few options from minivans to SUVS. When we walked in the door we were greeted by a salesman with friendly smile and warm personality, Carlos made us feel welcome from the beginning. Through the whole process from test driving, negotiating and signing the papers, Carlos made the whole experience a very pleasant one. We never felt pressured into making a decision and he made our buying experience quick and painless. We would definitely recommend this dealership to anyone that is interested in some great customer service and a wonderful car buying experience. If you are considering shopping at this dealership in the future I would absolutely ask for Carlos. He is a great guy and will make sure you walk away extremely satisfied with your visit and with exactly what you were looking for. More