Mercedes-Benz of Loveland

Awesome, simple, enjoyable! The service provided during our first purchase of a Mercedes Benz was perfect! From the initial phone contact to the personable and friendly staff, w The service provided during our first purchase of a Mercedes Benz was perfect! From the initial phone contact to the personable and friendly staff, we had nothing but top notch service. I look forward to a long relationship with this dealership! Every staff member we encountered was friendly and personable. More

No complaints whatsoever My wife and I were in the market for an entry level vehicle and were very interested in BMW, Mercedes and one particular Audi (TT). We were also in a My wife and I were in the market for an entry level vehicle and were very interested in BMW, Mercedes and one particular Audi (TT). We were also in a situation where we were watching our 4 year old grandson, and preparing to drive back to southern California the next day. From the time Carlos approached us, he was nothing but pleasant, professional, personable and extremely easy to work with. Carlos went the extra mile in dealing with our grandson. He got him snacks, colored pictures with him and kept him entertained as we dealt with the finance team. He also was extremely helpful and patient with our car search. We switched gears on him three times before settling on a 2015 C300 Mercedes. All of our test drives were comprehensive, informative and enjoyable, thanks to Carlos’ input. He even had a long, patient conversation with Iain (the 4 year old) in the back seat of one of the cars as my wife and I did the test drive. The deal itself went smooth, as Carlos worked with us as much as he could and got us to a price that we could live with. This was something that CO’s BMW staff was not willing to do at all. Once we bought the car, Carlos again went out of his way to educate us on the car, get us all set up, and answer our many questions. I am closing in on 50 years old and I have had many experiences with car salesman throughout my life, most of them very tense and negative in nature. I have grown used to being lied to, manipulated, ignored, dismissed and generally disrespected as a potential buyer. None of these things happened with Carlos or anyone else on your team. Kudos and heartfelt thanks to Carlos from both my wife and myself. We could not be happier with the purchase or who we bought the car from. Carlos even called me to find out how our drive to California went. Something he definitely did NOT have to do! In the world of car buying, we need more Carlos’ around! More

Car wash My husband and I took my car in for a car wash and came out with a new car. Nic the sales guy has been very patient with my husband and I over the pa My husband and I took my car in for a car wash and came out with a new car. Nic the sales guy has been very patient with my husband and I over the past few months looking for a new car. My husband saw my new one and we fell in love with it. The staff was awesome and I highly recommend them for a car purchase. More

Unbelievable experience Unbeatable quality of product and service. This is my first car buying experience and I couldn't be more pleased with the treatment I received if you Unbeatable quality of product and service. This is my first car buying experience and I couldn't be more pleased with the treatment I received if you are considering buying any car not exclusively a Mercedes-Benz stop by and see what they can do! More

Excellent Our experience with this dealership was excellent. Nick Mercer was very kind to us, no pressure! Made every effort to make our deal work. Would recom Our experience with this dealership was excellent. Nick Mercer was very kind to us, no pressure! Made every effort to make our deal work. Would recommend him to anyone. More

Good honest people I have really good experience with sales team at Mercedes-Benz Loveland the manager and a salesperson really good deals and honest people I would reco I have really good experience with sales team at Mercedes-Benz Loveland the manager and a salesperson really good deals and honest people I would recommend anybody who would like to drive Mercedes-Benz to go and see Nic Mercer More

Excellent experience Nick Merzer was a delightful individual and was not a high pressure salesman which I believe is what most people prefer. I did not feel pressured to m Nick Merzer was a delightful individual and was not a high pressure salesman which I believe is what most people prefer. I did not feel pressured to make a decision and had I been, I would have left. I felt I left feeling I got a very fair deal. Thank you Nick More

Stress free We have purchased several vehicles over the years and they were always stressful. We woke up dreading the process but when we walked into the dealers We have purchased several vehicles over the years and they were always stressful. We woke up dreading the process but when we walked into the dealership everything changed. We were greeted by everyone that saw us. NO ONE put any pressure on us and treated us like family. I would highly recommend Nick Mercer to be your sales person at this dealership. More

My second Mercedes experience; thank you, Carlos! I recently acquired my second Mercedes-Benz from the Loveland dealership and, just like last time, Carlos Rodriquez-Sanchez was the embodiment of the I recently acquired my second Mercedes-Benz from the Loveland dealership and, just like last time, Carlos Rodriquez-Sanchez was the embodiment of the Mercedes-Benz brand. He is my go-to Mercedes guy from here on out! More

Excellent car buying experience While searching for a used car for my daughter I came across what looked like a real find; a current year, ultra low mileage Fusion that basically had While searching for a used car for my daughter I came across what looked like a real find; a current year, ultra low mileage Fusion that basically had a full factory warranty left. I contacted the dealership with a basic inquiry and instantly got a response back from Carlos. After exchanging a couple brief emails I went in for what turned out to be the most friendly, low pressure, painless car buying experience of the near dozen cars I have purchased over the years. I wouldn't hesitate to recommend working with Carlos on a new or used purchase and certainly will take my own business to him in the future if the opportunity presents itself. More