Mercedes-Benz of Loveland

Easy!! I was looking to downsize from a large to smaller SUV. I reviewed 3 vehicles on line and contacted each. This dealership was the quickest to respond I was looking to downsize from a large to smaller SUV. I reviewed 3 vehicles on line and contacted each. This dealership was the quickest to respond and had the largest inventory of what I was looking for. They were very accommodating with my available times to test drive, and ultimately when my husband and myself were available to make a deal. We did a vehicle review, negotiations, trade in, and financing all in under 2 hours. We were never pressured, we made one offer and were done. Heaven compared to other buying experiences. Everyone was fabulous! Nick and Felipe were marvelous. More

Top Service Everything is done quickly, professionally and courteously. I use James as my adviser and he is great to deal with and has our concerns as his highes Everything is done quickly, professionally and courteously. I use James as my adviser and he is great to deal with and has our concerns as his highest priority. More

My amazing experinces with Nic Mercer This is the second mercedes- benz i have purchased with Nic Mercer, and I without a doubt will continue to purchase vehicles with him. His service is This is the second mercedes- benz i have purchased with Nic Mercer, and I without a doubt will continue to purchase vehicles with him. His service is over the top. Right from the begining he made me feel like family. He did an amazing job and trying to understand my needs as a car driver and to match me with the right car to meet my needs. Multiple times, Nic offered to even come over to my home and help me set up my car and garage door opener etc. I also went on a work trip and returned late at night to the airport not realizing I had forgotten to write down where my car was parked, and in a panic I contacted Nic after hours and he responded quickly offering to help! I love my car and mostly my experience and continued support I receive from Mercedes- Benz of Loveland and in particular, Nic Mercer! Thank you More

Excellent salesman at an excellent dealership I ran into a great salesman at Mercedes-Benz of Loveland by the name of Nic Mercer. Get this! It appeared to me that he treated our purchase of a hig I ran into a great salesman at Mercedes-Benz of Loveland by the name of Nic Mercer. Get this! It appeared to me that he treated our purchase of a high mileage used 2013 Mercedes in the same manner as if we were purchasing the newest most expensive vehicle on the lot. That's all that needs to said. More

Wonderful experience I had a chance to buy my Mercedes from Mercedes of Loveland and met David Soto. He was so helpful in the whole process and still whenever I have any i I had a chance to buy my Mercedes from Mercedes of Loveland and met David Soto. He was so helpful in the whole process and still whenever I have any issues I get back to him and he is always there to help. Thank you David More

BEST PERSON EVER !!! David Soto LISTENS to EXACTLY your need & delivers ! Not a salesman but a friend that delivers ! Helped me despite my errors ! Thank you so much David Soto LISTENS to EXACTLY your need & delivers ! Not a salesman but a friend that delivers ! Helped me despite my errors ! Thank you so much More

Good, but Chase Albright did a good job in sales. But when we showed up for our pre-scheduled meeting with finance we were told someone else had gotten in ahead Chase Albright did a good job in sales. But when we showed up for our pre-scheduled meeting with finance we were told someone else had gotten in ahead of us. We waited over an hour before leaving. We came back two days later. Felipe in finance was excellent. Ours was a cash deal with no trade so I wish we didn’t have to run the gauntlet in finance before we exchanged a check for our new car’s keys. Sales should be responsible for selling the add-one, not Finance. Should make it easier to buy a car. More

Lifetime Customer Chase Albright went above and beyond to listen to my needs and wants in a vehicle and show options perfect for me. He was never pushy, he took the tim Chase Albright went above and beyond to listen to my needs and wants in a vehicle and show options perfect for me. He was never pushy, he took the time to get to know me and find the best deal! I walked in a customer and walked out feeling like I was part of the Mercedes family! More

Honest and efficient! Nic very helpful and never pushy from the time we first spoke on the phone until the time I was finally ready to come in to test drive the car I was i Nic very helpful and never pushy from the time we first spoke on the phone until the time I was finally ready to come in to test drive the car I was interested in (about one week). He was honest and always respectful and courteous. Everything he told me upfront ultimately rang true through the end of the process. The purchasing processes was extremely painless as they had the loan preapproved and all paperwork prepared and ready for my signature. Felipe was extremely pleasant to work with as well. There was no long, late night waiting. I am extremely pleased with the whole experience at Mercedes-Benz of Loveland and would and will highly recommend them. More

Flawless Service I found this dealer after doing a nationwide search for a particular vehicle. Initial contact was via the dealer website. Within the hour I was cont I found this dealer after doing a nationwide search for a particular vehicle. Initial contact was via the dealer website. Within the hour I was contacted by Nic Mercer who explained that the vehicle I was interested in (a 4wheel drive Sprinter) already had a deposit but that more were expected. He thoroughly explained the process to secure one of theses vehicles, periodically called to give updates, (your Sprinter has been built, has been shipped, is here in the US, is at our dealership, is ready for you to pickup). I arrived at the appointed hour and was out the door about two hours later in the start of a very long drive home. Everyone at Mercedes-Benz of Loveland was a pleasure to work with. I highly recond this dealer. More