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Mercedes-Benz of Loveland
Loveland, CO
476 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 476 reviews
January 23, 2020
Great team to work with! Ken,Brian and Alex provided exceptional customer service and went the “extra mile” to locate the SUV and options in which my wife and I were most inte Ken,Brian and Alex provided exceptional customer service and went the “extra mile” to locate the SUV and options in which my wife and I were most interested. Compared to similar Denver area dealerships, Ken and Brian took the time to make me feel like a valued customer and Alex made the fiscal transaction experience seamless and transparent. More
by joesdar
Employees Worked With
Brian Butler, Alex Clarke, Ken Fries
January 23, 2020
Top Tier Experience Very pleased with our experience at MB of Loveland. We go through cars quite often and we were looking for an easy transaction without all the "fluff" Very pleased with our experience at MB of Loveland. We go through cars quite often and we were looking for an easy transaction without all the "fluff". Ken Fries was excellent to deal with; honest, straight forward and no-pressure. Both Nic & Brian (managers) were great to deal with and Alex in finance was fantastic! For what its worth, they definitely earned long term customers from us. More
by GTBroncos
Employees Worked With
Brian Butler, Alex Clarke, Nic Mercer, Ken Fries
January 21, 2020
This is my second Mercedes purchased at MB Loveland, both times we have received excellent, professional and courteous service Sean and Nick both provided exceptional Service times we have received excellent, professional and courteous service Sean and Nick both provided exceptional Service More
by Michael.durrence
Employees Worked With
Brian Pickle, Nic Mercer, Cindy Sullivan, Kasey Sukiko Curtis, Sean Grandbois
January 19, 2020
Awesome! Chase contacted me and accommodated his schedule to my availability. Needless to say, very professional and has an outstanding knowledge of the MB pr Chase contacted me and accommodated his schedule to my availability. Needless to say, very professional and has an outstanding knowledge of the MB product. Our experience was by far the best experience with have had compare to other dealers, I will be a customer of MB-Loveland for a longtime for sure. Best customer service I have ever experience. More
by glopezcepero
Employees Worked With
Chase Albright
January 18, 2020
Mercedes of Loveland was a great place to purchase our vehicle. Ken and the rest of the team were wonderful to deal with; very smooth process. They have won our loyalty!! vehicle. Ken and the rest of the team were wonderful to deal with; very smooth process. They have won our loyalty!! More
by littlebiff03
Employees Worked With
Nic Mercer, Ken Fries
January 17, 2020
We received great customer service during the recent purchase of our new car. Ken let us test drive as many cars as we wanted and gave us the time to make our decision without the typical salesman press purchase of our new car. Ken let us test drive as many cars as we wanted and gave us the time to make our decision without the typical salesman pressure. It was the best car buying experience I’ve ever had. More
by MJ in NoCo
Employees Worked With
Brian Butler, Alex Clarke, Nic Mercer, Ken Fries
January 17, 2020
Ken was great! Even though I didn’t buy a Mercedes from them, I bought a really nice Nissan Maxima from their used lot, they still gave me the same treatment as if I was. Really awesome dealership! them, I bought a really nice Nissan Maxima from their used lot, they still gave me the same treatment as if I was. Really awesome dealership! More
by thestig9598
Employees Worked With
Ken Fries
January 14, 2020
A big thank you to Carlos and the rest of the staff at Mercedes of Loveland for helping me choose and purchase a new GLE! Carlos was knowledge, patient, and kind. Mercedes of Loveland for helping me choose and purchase a new GLE! Carlos was knowledge, patient, and kind. More
by jm_mccarty
Employees Worked With
Brian Butler, Alex Clarke, Carlos E. Rodriguez-Sanchez
January 06, 2020
Wonderful. I came in for a service for my 2018 GLC and went to speak to Chase about needing a bigger car when our second baby came and left with a 2019 never own I came in for a service for my 2018 GLC and went to speak to Chase about needing a bigger car when our second baby came and left with a 2019 never owned GLS for a great price. It was wonderful. More
by EmilieMarian
Employees Worked With
Felipe Sorzano, Chase Albright
January 05, 2020
Professional, true and to the point Nic and Sean were both professional and the made the process easy and fair. I purchased a pre owned Mercedes and Nic had actually sold it to it's fir Nic and Sean were both professional and the made the process easy and fair. I purchased a pre owned Mercedes and Nic had actually sold it to it's first owner which gave me piece of mind. Sean was excellent being prompt and simple with communication and they seemed genuinely happy for me! More
by gharrison12
Employees Worked With
Alex Clarke, Nic Mercer, Sean Grandbois
