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Mercedes-Benz of Loveland

Loveland, CO

4.8
476 Reviews

4040 Byrd Dr

Loveland, CO

80538

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Showing 476 reviews

June 07, 2021

Ray Plasencis helped me when I bought my new Mercedes from Mercedes of Loveland, Colorado. This was the easiest car buying experience I have ever had. Felipe Sorzano did the financing for me at the dea More

by charmaine0717
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Plasencis, Felipe Sorzano
Jun 08, 2021 -

Mercedes-Benz of Loveland responded

Hi, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of Loveland we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

June 03, 2021

Very knowledgeable, responsive and friendly. They helped me beyond just the car and resolved with unforeseen circumstances to make my experience smoother. Thanks Carlos and Team! More

by FT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Clarke, Carlos E. Rodriguez-Sanchez, Nic Mercer
Jun 04, 2021 -

Mercedes-Benz of Loveland responded

Hi, thank you so much for your kind words about your experience here at Mercedes-Benz of Loveland. We try every day to satisfy our customers and it’s always nice to know when we succeed. Please let us know if you have any additional questions about the services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Mercedes-Benz of Loveland!

June 02, 2021

Very fine dealership. Excellent service. Nick was very professional and knowledgeable. We would recommend anyone to Mercedes Benz of Loveland. Everyone was welcoming and very nice. More

by gvhiller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NICK MARTINEN
Jun 03, 2021 -

Mercedes-Benz of Loveland responded

Hi, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Mercedes-Benz of Loveland for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

May 17, 2021

Outstanding service provided. Everybody was very knowledgeable and friendly. Vehicle was serviced with care. Thanks. Came into service without and appointment and the issue was resolved in less t More

by frsanchez04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kasey Sukiko Curtis
May 18, 2021 -

Mercedes-Benz of Loveland responded

Hi, thank you so much for your feedback about the Mercedes-Benz of Loveland! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about the services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Mercedes-Benz of Loveland!

May 13, 2021

Excellent Service. Kasey was very knowledgeable, professional & was able to explain all issues & recommended resolutions. She set my expectation that they would need the car for a week, as it need More

by lp303
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kasey Sukiko Curtis
May 14, 2021 -

Mercedes-Benz of Loveland responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Loveland! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

May 11, 2021

had apt. for recall told 5 to 6 hrs, kept it 3 days without loaner car. called 1/2 hr before closing to pickup RIDICULOUS More

by mp
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kasey Sukiko Curtis
May 12, 2021 -

Mercedes-Benz of Loveland responded

Hi, thanks for reaching out to us. Our team at Mercedes-Benz of Loveland is dedicated to providing each of our valued clients with the highest caliber of customer service and quality work you can trust, but it sounds like we let you down. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (970) 744-2279 and we will do our best to make this better. Looking forward to hearing from you. Take care!

May 07, 2021

Great place to buy a car! Professional and knowledgeable staff. Chase was great to work with and made the process easy! Brian made sure we were taken care of with the best deal. More

by kristenhice
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Butler, Chase Albright
May 07, 2021 -

Mercedes-Benz of Loveland responded

Hi, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of Loveland we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

May 06, 2021

We went out to look for a replacement for my 2003 Landcruiser. The Pre-owned Mercedes were priced in the range we wanted to spend. Carlos was our salesman and he was extremely helpful in our search More

by Kimber.hutson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos E. Rodriguez-Sanchez
May 07, 2021 -

Mercedes-Benz of Loveland responded

Hi, we are pleased to hear of your experience with us here at Mercedes-Benz of Loveland. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

April 21, 2021

This is a terrific dealership Mercedes-Benz in Loveland The facility is first class all the way nothing but the best Mercedes-Benz of Loveland is like a breath of fresh air when you walk in the front do More

by Neil A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felipe Sorzano, Chase Albright
Apr 23, 2021 -

Mercedes-Benz of Loveland responded

Hi Neil, thank you so much for your feedback about Mercedes-Benz of Loveland! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help. Take care!

February 11, 2021

Exceptional service. Not only did i get the car i was looking for, it has everything i wanted and more for 5500 less than its value. Chase was amazing and made the process so easy especially because I li More

by Sarah H.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Albright
Feb 13, 2021 -

Mercedes-Benz of Loveland responded

Hello, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

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