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Mercedes-Benz of Louisville

Louisville, KY

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919 Reviews

2520 Terra Crossing Blvd

Louisville, KY

40245

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Showing 919 reviews

August 26, 2013

I went to Tafel for a used Subaru, and I was very satisfied. It's been a great car. David was professional, helpful, and knowledgeable. He answered all of our questions and took the time to explain e More

by griswold
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David McNulty
Sep 03, 2013 -

Mercedes-Benz of Louisville responded

Thank you for your very kind review. We are delighted to hear that your experiences with us, from start to finish, were so positive! Enjoy your new car!

August 26, 2013

I bought a car from Jeff and I was very pleased.It was very low pressure but very high quality service. He is an asset to Tafel Motors! More

by gconrad23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey S Hovious
Sep 03, 2013 -

Mercedes-Benz of Louisville responded

Thank you for your very kind review. We are humbled to hear that your experience with us was so positive! Mr. Jeff Hovious will be pleased to hear that you value his exceptional customer service as much as we also value him as part of our team here at Tafel. Enjoy your new Mercedes-Benz!

August 26, 2013

When we recently purchased a MB GL 450 from David McNulty we asked him to be on the lookout for A MB luxury sedan. After diligently searching for several months, he located a MB E350 that now sits In our More

by Texas88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David McNulty
Sep 03, 2013 -

Mercedes-Benz of Louisville responded

Thank you for your time and your kind review. We are pleased to hear that David McNulty was able to help you find the perfect vehicle to meet your needs. We look forward to seeing you again when your new car is ready for its first service!

August 25, 2013

Over the years, my husband and I have purchased numerous vehicles from Eric Torsch at Tafel Motors. I handle the business details in our household. Eric has always has treated me with the upmost respect a More

by MAM863
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Torsch
Aug 26, 2013 -

Mercedes-Benz of Louisville responded

On behalf of all of us here at Tafel Motors Mercedes-Benz, we thank you for taking the time to express your sales experience. Eric will be highly appreciative of your review, and it is a pleasure to hear of the exceptional above and beyond approach he took in delivering your vehicle to you, and while on his vacation…wow! It is our pleasure to provide you with the most satisfying customer service you deserve when purchasing a vehicle. We are very delighted to hear of your exceptional experience with our dealership and Eric Torsch, and we look forward to serving you and your family’s future automotive needs!

August 24, 2013

I had a no pressure used car experience with David Ross. He understood all the car's options and took the time to show me how they all worked. Excellent experience and a friendly dealership. More

by bcoyne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 26, 2013 -

Mercedes-Benz of Louisville responded

We very much appreciate you taking the time to give us such a great review! David Ross will be very pleased to hear of how he made your experience at Tafel Motor Company enjoyable! We are also happy to hear of David’s impressive ability to provide you with such remarkable Mercedes-Benz product knowledge! We strive to assure our customer’s questions and concerns are answered in the most accurate way. Please let us know if you need any further assistance, and it is our pleasure to inform you of any information you may need in regards to what we believe to be “Nothing but the best”, when it comes to our Mercedes-Benz vehicles

August 24, 2013

When I walked in, instead of being pounced upon by the nearest person, I simply told the desk I was looking at a used car and they politely found someone. That person, Jeffery Hovious, took great care of More

by MWHAHN01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey S Hovious
Jan 16, 2014 -

Mercedes-Benz of Louisville responded

Thank you for taking the time to leave us your great review! We are thrilled to hear that Jeff was able to help you in the process of purchasing your first car. At Tafel, we truly strive to give our customers an experience like no other, and we hope we were able to accomplish our goal. We hope you are enjoying your vehicle and we look forward to seeing you in the future!

August 22, 2013

As a woman, I have sometimes not been taken seriously by salespeople in car dealerships. I was very pleased that from the moment I arrived, Mr. Crush was interested in what I was looking for in a new car. More

by lsallen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skylar Crush
Sep 03, 2013 -

Mercedes-Benz of Louisville responded

We kindly appreciate you taking the time to write this great review and hope that you are enjoying your new car. We love hearing from our customers and it is encouraging to know that we have exceeded your expectations!

August 22, 2013

Eric and Dan certainly exceeded my expectations for a "sales experience." Their care was genuine and it continued after the deal was completed. Very pleased. More

by JGilliam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Torsch
Aug 22, 2013 -

Mercedes-Benz of Louisville responded

Excelling in customer service is very important to our dealership. We would like to extend our most sincere gratitude to you for taking the time to share your experience. It is humbling to know that we provide your best car buying experience, and we hope to see you in the future! Eric and Dan will be pleased to hear of your kind review!

August 21, 2013

Brad was a pleasure to work with. He is very friendly, knowledgable, and very accommodating. It was definitely one of the best car buying experiences I've had. If you want a fun, low pressure car buying More

by Bella00
Price
Recommend Dealer
Yes
Employees Worked With
Brad Blackburn
Aug 21, 2013 -

Mercedes-Benz of Louisville responded

Congratulations on your vehicle, and thank you for sharing this great review with us! We are grateful for your kind words about our dealership, and it is our pleasure to assist you. When the time comes for service, give our service team a call. You will not be disappointed!

August 21, 2013

We had a great experience!! Everyone was so nice but Charles (sales person) was wonderful and helped me find exactly what I wanted at my price. He is very responive and friendly. CHarles is the first More

by Leishagosling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Bleuel
Aug 21, 2013 -

Mercedes-Benz of Louisville responded

Thank you for your very kind review. We are delighted to hear that your experience with us was so positive! We are sure Charles Bleuel will be delighted to hear of your exceptional experience and review as your sales representative. Enjoy your new car!

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