Mercedes-Benz of Louisville
Louisville, KY
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I went to Tafel for a used Subaru, and I was very satisfied. It's been a great car. David was professional, helpful, and knowledgeable. He answered all of our questions and took the time to explain e satisfied. It's been a great car. David was professional, helpful, and knowledgeable. He answered all of our questions and took the time to explain everything about the car and the purchase process. More
When we recently purchased a MB GL 450 from David McNulty we asked him to be on the lookout for A MB luxury sedan. After diligently searching for several months, he located a MB E350 that now sits In our we asked him to be on the lookout for A MB luxury sedan. After diligently searching for several months, he located a MB E350 that now sits In our garage. David has excellent product knowledge and was most professional in negotiations and Putting the deal together. David McNulty is a real asset to the Tafel sales team. More
Over the years, my husband and I have purchased numerous vehicles from Eric Torsch at Tafel Motors. I handle the business details in our household. Eric has always has treated me with the upmost respect a vehicles from Eric Torsch at Tafel Motors. I handle the business details in our household. Eric has always has treated me with the upmost respect and made each experience very positive. Eliminating the "hassle factor" completely. Also, Eric consistently has gone above and beyond the call of duty. Most recently we purchased a new S550 - and to accommodate our crazy schedules - Eric delivered the new vehicle to us while he was on HIS family beach vacation. That is the ultimate in customer relations! Have nothing but high praise for Eric at Tafel! More
I had a no pressure used car experience with David Ross. He understood all the car's options and took the time to show me how they all worked. Excellent experience and a friendly dealership. He understood all the car's options and took the time to show me how they all worked. Excellent experience and a friendly dealership. More
When I walked in, instead of being pounced upon by the nearest person, I simply told the desk I was looking at a used car and they politely found someone. That person, Jeffery Hovious, took great care of nearest person, I simply told the desk I was looking at a used car and they politely found someone. That person, Jeffery Hovious, took great care of me. as my first time buying a car I did not know what to expect but he made everything very easy. We went on a test drive and afterward, instead of pressuring me to buy on the spot, allowed me to easily go home and think about it. He even offered to let me take the car home to show to parents to see what they thought. When I came back the next day, I was ready to buy if the price was write. I told him what I was willing to spend, a number about $2000 less than the sticker price, and they matched it without trying to haggle. Everything went very smoothly and I would recommend this dealer to anyone. More
As a woman, I have sometimes not been taken seriously by salespeople in car dealerships. I was very pleased that from the moment I arrived, Mr. Crush was interested in what I was looking for in a new car. salespeople in car dealerships. I was very pleased that from the moment I arrived, Mr. Crush was interested in what I was looking for in a new car. He went to another lot to find a car in the color that I was interested in, and he spent a lot of time making sure I understood all of the features of the car. He let me compare the interiors of different vehicles. He answered all of my questions. He wants me to return to the dealership in a couple of weeks to review some of the technology. This was one of the best car buying experiences I have had. More
Eric and Dan certainly exceeded my expectations for a "sales experience." Their care was genuine and it continued after the deal was completed. Very pleased. "sales experience." Their care was genuine and it continued after the deal was completed. Very pleased. More
Brad was a pleasure to work with. He is very friendly, knowledgable, and very accommodating. It was definitely one of the best car buying experiences I've had. If you want a fun, low pressure car buying knowledgable, and very accommodating. It was definitely one of the best car buying experiences I've had. If you want a fun, low pressure car buying experience than you need to see Brad! More
We had a great experience!! Everyone was so nice but Charles (sales person) was wonderful and helped me find exactly what I wanted at my price. He is very responive and friendly. CHarles is the first Charles (sales person) was wonderful and helped me find exactly what I wanted at my price. He is very responive and friendly. CHarles is the first car salesman that I have dealt with that was not pushy and I felt was working for me. More