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Mercedes-Benz of Louisville

Louisville, KY

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919 Reviews

2520 Terra Crossing Blvd

Louisville, KY

40245

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Showing 919 reviews

August 31, 2013

My family has purchased many cars from Tafel. Eric Torsch has always offered a wonderful sales experience. The professionals in service department were always timely and did a great job. Tafel emplo More

by rddjlevitch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Shipp, Jeff Jackson, Eric Torsch
August 30, 2013

Our experience with Tafel Motors was superior to that of other dealerships. The passion the sales assocaites have for the product they are selling (Mercedes-Benz) is obvious in the amount of time they spend More

by nbanet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David McNulty
Jan 30, 2014 -

Mercedes-Benz of Louisville responded

"Best dealership experience to date!" - Wow! On behalf of all of us at Tafel Motors, we thank you for taking the time to share your positive comments and for choosing to do business with us. We are thrilled and humbled that David McNulty was able to find the Mercedes that was right for you. At Tafel, we truly strive to make sure our customers receive nothing but the best, and we hope we were able to accomplish this goal! We look forward to seeing you again in the future. Thanks again, and enjoy your new vehicle!

August 29, 2013

I highly recommend Tafel and more specifically, Skylar Crush. He went above and beyond what most salespeople do to make the experience pleasant. Skylar is always at the other end of the phone if and when More

by karendecosta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skylar Crush
Sep 03, 2013 -

Mercedes-Benz of Louisville responded

Thank you for your time and your kind review!! We are pleased to hear that Skylar Crush was able to help you find the perfect vehicle to meet your needs. We appreciate your business, and we intend to continue providing you with exceptional customer service as a customer here at Tafel Motor Company Mercedes-Benz.

August 29, 2013

Wyndall was great, he helped us with everything we neded for the car and with our lending source. We will definately recommend him and Tafel in the future. More

by russelldellinger
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wyndall Smith
Sep 03, 2013 -

Mercedes-Benz of Louisville responded

Thank you for your time and feedback. We are delighted to hear that your shopping experience with us was so positive! We strive to offer exceptional customer service and it sounds like Wyndall Smith helped in achieving our goal! Please let us know when your new vehicle is ready for its first service. You won't be disappointed!

August 28, 2013

David was extremely friendly and knowledgable. He didn't pressure us one bit and made us feel completely comfortable. We were able to see the car we wanted, never felt rushed, and we were treated wo More

by OmarShariff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David McNulty
Sep 03, 2013 -

Mercedes-Benz of Louisville responded

We appreciate you taking the time to write this great review! Painless and efficient visits are what we aim for, so it is pleasing to hear that David McNulty took such great care of you! Enjoy your new vehicle and we look forward to seeing you in the future. Thank you so much for your business and your kind review!

August 27, 2013

At Tafel Motors you are king. Other dealerships try to pressure you into buying something you don't want. You didn't , I'm pleased with my purchase I'll see you again. Thank you. More

by David W.Burns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Jackson, Jeff Jackson
Sep 03, 2013 -

Mercedes-Benz of Louisville responded

Congratulations on your new Mercedes-Benz! We are glad you enjoyed your visit to Tafel Motor Company Mercedes-Benz. Enjoy your new vehicle, and let us know if you need anything. Make sure you visit our website for service coupons when the time comes. We thank you so much for allowing us to have the opportunity to earn your business, and we hope to serve you in the future!

August 27, 2013

Abel and Eric made the sale. We were just starting to look for a new Mercedes and have bought a couple of them in the past from another dealer but Abel and Eric did such a great job we bought from Tafel. More

by Sonia Clark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric, Abel Bogale, Eric Torsch
Sep 03, 2013 -

Mercedes-Benz of Louisville responded

We very much appreciate your business, and we thank you for allowing the opportunity to exceed your expectations when purchasing from Tafel Motor Company Mercedes-Benz! We are pleased that you have taken time out of your busy schedule to write such a kind review, and we hope you are enjoying your new vehicle!!

August 27, 2013

I was very pleased with the professionalism and customer service of Skylar. In fact, everyone I met at Tafel maintained customer service and the customer experience as a core value. I was very pleased wit More

by bbrewermd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Jackson, Skylar Crush
Sep 03, 2013 -

Mercedes-Benz of Louisville responded

We strive to excel in customer service here at Tafel Motor Company. We would like to extend our most sincere gratitude to you for taking the time to share your memorable experience! Skylar and Jeff will appreciate your kind words, and we are pleased they provided you with such an amazing customer service experience!

August 26, 2013

All I can say is I had the most impressive car purchasing experience of all time! A few words to describe Kareem. Prompt, efficient, attentive, courteous, knowledgeable, comforting, approachable, and those More

by Kimaiple
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abel Bogale, Jeff Jackson, Kareem Dailey
Sep 03, 2013 -

Mercedes-Benz of Louisville responded

Excelling in customer service is very important to our dealership. We would like to extend our most sincere gratitude to you for taking the time to share your experience! Kareem will appreciate your kind words, and we are pleased he was able to exceed your expectations!

August 26, 2013

This was our fifth transaction with Tafel Motor Company in two years and we are always extremely satisfied. Mr. David Mcnulty's customer service and attention to detail are to be commended. His in depth k More

by DeniseWells
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David McNulty
Sep 03, 2013 -

Mercedes-Benz of Louisville responded

Thank you for letting us know you had a great experience at Tafel Motor Company! We hope that you are enjoying your new Mercedes-Benz, and we appreciate the many opportunities to earn your business. Please feel free to contact us if you have any questions, and we look forward to working with you in the future! David will be very appreciative of your high recommendations!

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