Mercedes-Benz of Louisville

Josh and Jesse were very friendly and put us at ease from the beginning. Josh was new to the Smart Car sales process but he was able to get us the information we needed and managed to entertain us in the pr the beginning. Josh was new to the Smart Car sales process but he was able to get us the information we needed and managed to entertain us in the process. We love the Smart Car (probably too much since we have over 6,000 miles on it in three months). Josh and Jesse made the whole experience an "unhassle". Can't wait until it's time to bring the car in for it's checkup so we can see everyone. We will certainly buy from Tafel again. More

I am 55 and my husband and I have bought several cars in our lifetime. We both felt our experience with Josh was out best. our lifetime. We both felt our experience with Josh was out best. More

Josh was very helpful and informative. He took his time in explaining the controls and functions of my new car. He arranged for a minor repair to be performed by the service department the following day. in explaining the controls and functions of my new car. He arranged for a minor repair to be performed by the service department the following day. A very positive experience. More

I first contacted Josh Reid at Tafel Motors a few weeks before I was ready to buy, and expressed an interest in purchasing a new Mercedes. During the next few weeks Josh kept in contact with me - not to p before I was ready to buy, and expressed an interest in purchasing a new Mercedes. During the next few weeks Josh kept in contact with me - not to pressure me - but just to let me know he appreciated my interest in a new Mercedes. When I was ready to buy I told him my price range and he suggested the 300 series. Because of my work schedule I never had an opportunity to go in to the dealership and Josh offered to bring a Mercedes to my home for me to test drive. Although this did not fit into my time frame, this was very thoughtful of him. I never saw the car until the morning I purchased it. Josh took my time constraints into consideration and picked out this beautiful silver Mercedes 300 for me. Not only that, but the morning I picked it up he had all the paper work in order and all I had to do was sign and drive away, making this a very smooth and time saving purchase. I appreciate his consideration and help to me as his customer. His manner and method of selling is very pleasant and helpful. He is an asset to your company. More

David was very great during the entire sales process. He was trust worthy and made us very comfortable. We will definitely be back to Tafel and would love to work with David again. was trust worthy and made us very comfortable. We will definitely be back to Tafel and would love to work with David again. More

I really wish the rating scale went to an 11, because the people at Tafel Motors are beyond customer friendly and exceptional at what they do. We have purchased 3 vehicles within the last year from this dea people at Tafel Motors are beyond customer friendly and exceptional at what they do. We have purchased 3 vehicles within the last year from this dealership and we will not go anywhere else. Jeff Jackson, the Finance Manager is one of the nicest individuals that I have ever met. He is courteous, friendly, polite and just all around an awesome person. Thanks again to our great sales staff (Todd and David) for making this purchase a great one! See you guys soon. Thanks More

This was my first new car experience, although I intended to buy a used vehicle when I went to Tafel. Wyndall Smith did an outstanding job. I know I was not the ideal customer. I kept switching gears, yet to buy a used vehicle when I went to Tafel. Wyndall Smith did an outstanding job. I know I was not the ideal customer. I kept switching gears, yet Wyndall never faltered. He was the most patient salesperson I've ever dealt with. He worked tirelessly over several days before we finally closed the deal. I would highly recommend him to anyone who is in the market for a car. I love my new C Class! Thank you, Wyndall, for making it possible. More