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Mercedes-Benz of Louisville

Louisville, KY

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919 Reviews

2520 Terra Crossing Blvd

Louisville, KY

40245

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Showing 919 reviews

September 30, 2013

David has great customer service and follow up and not only puts you in the car that is right for you but truly will help each customer find the right vehicle. David even stayed after closing with us to More

by Gclough
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David McNulty, David McNulty
Nov 25, 2013 -

Mercedes-Benz of Louisville responded

We are so glad to hear about your great experience! Thank you for taking the time to give us some great feedback regarding you time with David. He is a great asset to our staff and he will be very appreciative of your kind words. At Tafel, we try to give each individual a unique experience and to make sure they are leaving with the vehicle that suits their needs. We can't wait to see you again in the future for your next car buying experience!

September 30, 2013

Skylar was excellent. Truly no hassle. Since I was going out of town he stayed till 10:30 and ran options on around 6 vehicles to find me exactly what was suitable for me and met my needs More

by Rsmith86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skylar Crush
Nov 05, 2013 -

Mercedes-Benz of Louisville responded

Glad to hear Skylar gave you such excellent service! He is a great asset to our team and will be appreciative of your excellent review. We are glad that we were able to meet your specific needs when looking to purchase a new vehicle. Thank you for also taking the time to post these great comments! We look forward to seeing you again in the future.

September 30, 2013

I had an outstanding experience with Tafel Motors. It is the second vehicle I've purchased from this dealership and I would recommend it to all of my close family and peers. I feel very good about the dea More

by Jimmy41042
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abel Bogale, Jeff Jackson, Charles Bleuel
Nov 27, 2013 -

Mercedes-Benz of Louisville responded

Outstanding experience is what we like to hear! Thank you for taking the time to write such a wonderful review. We are thrilled that Charles was able to get you the vehicle that you were looking for. We recognize that when it comes to looking for new and used cars that there are many options and choices on where and how to get the best deals and experience. It is humbling to know that we were able to provide you a great experience and we are so appreciative of your recommendations. If there is anything else you need, do not hesitate to contact us. We hope to see you again in the future, enjoy your new E-Class!

September 30, 2013

David was very helpful, and continues to be, with questions I have had concerning my new vehicle. Tafel Motors was great to work with and is still keeping that up through the service visit I have ex More

by wsa614
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David McNulty
Nov 25, 2013 -

Mercedes-Benz of Louisville responded

We are delighted to hear that you and your husband had and continue to have a great relationship with David, as well as having a great experience with Tafel's service team. We continue to strive to give our customers nothing but the best, especially paying close attention to your needs even after you have purchased a vehicle from us. David is a great member of our staff, and he will be appreciative of your great review. We hope to see you again for your future car buying needs!

September 30, 2013

David is well versed on the products and very professional. Dealer has a good inventory of both used and new cars. I have recommended others to visit this dealer More

by Mhporta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David McNulty
Nov 26, 2013 -

Mercedes-Benz of Louisville responded

Thank for for submitting a great review! At Tafel, we try and give our customers a wide variety of vehicles that will suit their specific needs. We are so glad to hear that you had a good experience with David and he will be appreciative of your recommendations. We hope to see you again in the future!

September 30, 2013

It was great working with Skylar Crush. He was very professional and had a great knowledge of car history. I would buy another car from him. More

by kimglass
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skylar Crush
Nov 12, 2013 -

Mercedes-Benz of Louisville responded

Professionalism and experience is something that we truly value at Tafel Motors and we are so glad to hear that your time with Skylar was just that! Thank you for taking the time to write this great review and we hope to see you again in the future!

September 30, 2013

David is an excellent salesman. His vehicle knowledge (historical and current) is outstanding. We appreciate his help in finding a new car to suit my needs! More

by tapnap
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David McNulty
Nov 11, 2013 -

Mercedes-Benz of Louisville responded

Thank you for taking the time to give us feedback on your experience! We are happy to hear that David was able to find exactly what you were looking for. He is a great team member and will be appreciative of your great review. We hope to see you again in the future for your next Mercedes-Benz purchase!

September 29, 2013

I have bought 2 cars from Tafel Motors. Their service is excellent. Free car washes and starbucks are a plus. Skyler Crush was a pleasure to work with! Would recommend Tafel and Skyler to anyone!! More

by Jane38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skylar Crush
Nov 27, 2013 -

Mercedes-Benz of Louisville responded

Thank you for taking the time to leave us great feedback. We are glad you enjoy the coffee and car washes as well! At Tafel, we strive to give our customers a car buying experience that is unlike any other and our goal to give our customers nothing but the best. We are so glad to hear that you had excellent service and that you had a great experience with Skylar. He is a valued member of our team and will be appreciative of your kind words. We look forward to seeing you in the future!

September 28, 2013

This was our second time working with David McNulty. He was a pleasure to work with- we would recommend him to any of our friends! Customer service was top notch! We will absolutely be back to Tafel Mo More

by LaurenAnderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David McNulty
Nov 27, 2013 -

Mercedes-Benz of Louisville responded

Top notch customer service is what we like to hear! Thank you for taking the time to give us some great feedback. David is a great member to have on our team and he will be appreciative of your kind words. If there is anything else we can do for you, please don't hesitate to contact us. We hope to see you again in the future!

September 28, 2013

We've been purchasing and having our vehicles serviced at Tafel's for well over 25 years! From the girl who greets you when you come in the front door, to the technician in the service departmen More

by susuclarkson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Torsch
Nov 27, 2013 -

Mercedes-Benz of Louisville responded

Thank you for your loyalty to Tafel Motors! We are thrilled to hear that we have been able serve you for over 25 years and are thankful that you continue to do business with us. Eric Torsch is a great member of our staff and will be appreciative of your great review. At Tafel, we always strive to give our customers nothing but the best, and it seems that we have been able to accomplish this goal. We look forward to seeing you again for your next vehicle!

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