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Mercedes-Benz of Louisville

Louisville, KY

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919 Reviews

2520 Terra Crossing Blvd

Louisville, KY

40245

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Showing 919 reviews

September 30, 2013

Skylar did a great job. He was very attentive to my requirements for a car and presented good viable options. He also did a good job talking to my daughter - for whom we were buying the car. Everything More

by Baxterjennifer29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skylar Crush
Nov 27, 2013 -

Mercedes-Benz of Louisville responded

Thanks for taking the time to leave us your positive feedback. It is great to hear that Skylar was able to give you a great experience and that he was attentive to what you were looking for. He is a great member of our staff and will be appreciative of your kind words. We look forward to seeing you in the future and hope your daughter is enjoying her new vehicle!

September 30, 2013

From the minute I entered the door and was introduced to Skylar as my sales person, I was made to feel at home. He had a smile on his face and treated me as a prize customer even though I was buying a VW n More

by betty4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skylar Crush
Nov 27, 2013 -

Mercedes-Benz of Louisville responded

We are so glad that Skylar was able to make you feel at home. At Tafel, our goal is to excel at customer service. We are so glad that you chose to do business with us, no matter what type of vehicle you were looking for. Thank you for taking the time to leave us such great feedback and Skylar will also appreciative of your recommendations. If you need anything else in the future, do not hesitate to contact us. Enjoy your new VW!

September 30, 2013

I am a transplant to Louisville from a smaller town in Western Kentucky, and my visit to Tafel was my first ever to a dealership outside of my hometown. Without taking anything away from that dealership, More

by JHiggie00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David McNulty
Nov 27, 2013 -

Mercedes-Benz of Louisville responded

Thank you for taking the time to consider Tafel when looking to purchase a vehicle outside of your hometown! We are excited and humbled that you were able to get the car you were looking for that was also in your price range. We truly strive to give our customers a great deal and a great experience as well. David is a great part of our team and we are lucky to have him. He will be very appreciative of your kind words and will appreciate your recommendations. If there is anything else you need or if you have any other questions, please do not hesitate to contact us. We can't wait to see you again in the future, enjoy your new vehicle!

September 30, 2013

EXCELLENT!! David McNulty came out after hours on Saturday when I had just stopped by to take a look at a used Volvo that caught my eye. We talked, looked at the car and took a test drive. I loved More

by driley67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Upchurch, David McNulty
Nov 27, 2013 -

Mercedes-Benz of Louisville responded

At Tafel, we strive to give our customers an experience that is unlike the usual car buying process that many people are used to. We are so thrilled to hear that your experience with David was easy and professional. Thank you for taking the time to give us such great feedback and a great review. David will be appreciative of your kind words. We hope to see you again in the future, enjoy your Volvo!

September 30, 2013

Brad was extremely attentive to our needs. In no way did we ever feel pressured to buy or were being sold something that we did not need. When we decided to think it over and come back brad was off so he ca More

by Eliteeagle35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Blackburn, Skylar Crush
Nov 27, 2013 -

Mercedes-Benz of Louisville responded

We are thrilled to hear that you could not be happier! Excelling in customer service is something we value at Tafel, and we are glad that our staff was attentive to your specific needs. Skylar and Brad are great parts of our team and they will be glad to hear about this great review. Please do not hesitate to contact us with anything else you may need!

September 30, 2013

Skylar was a GREAT sales person. One of the best experiences I have ever had purchasing a new vehicle. Jesse was also quick and efficient with my paperwork. Great job Tafel motors highly recommend y More

by lbest13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Upchurch, Skylar Crush
Nov 26, 2013 -

Mercedes-Benz of Louisville responded

Thanks so much for taking the time to write a great review! It is good to hear that your time with us was quick and efficient. At Tafel, we try and give our customers a unique experience that is unlike your typical car buying experience. Skylar and Jesse are great parts of our team and they will be thrilled to hear about your comments and recommendations. We can't wait to see you again in the future!

September 30, 2013

David helped me get the car I have always wanted. He worked hard to get what we wanted. He was very polite and you can tell he was as happy as me! Thank you David!!!!!!! More

by La8080
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David McNulty
Nov 06, 2013 -

Mercedes-Benz of Louisville responded

We are so excited to hear that you were able to get exactly what you were looking for! David is a great member to have on our team, and we are glad he was able to share in the excitement of purchasing your new vehicle. Thank you for taking the time to write such great things. Enjoy!

September 30, 2013

Matt Krebs possesses the the spirit of excellence and sets the standard for customer service. My wife and I are both owners of Mercedes and every time we have to come in for service we are treated very More

by dbryan8
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
, Matt Krebs
Nov 25, 2013 -

Mercedes-Benz of Louisville responded

Thank you so much for taking the time to leave such great feedback regarding your service experience! It is great to hear that you and your wife were pleased with your time at Tafel. We strive to set the high standard for customer service and we are so delighted that we were able to accomplish this goal. Matt is a knowledgeable and excellent member of our team, and he will be appreciative of your generous words. Feel free to contact us with anything else you may need. We hope to see you again in the future!

September 30, 2013

David and Jeff, made Tafel all that is expected of an Mercedes Benz buying experience. From the beginning to completion of the purchase, it was as smooth as can be. More

by jwelder3
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elder James, Jeff Jackson, David McNulty
Nov 12, 2013 -

Mercedes-Benz of Louisville responded

So great to hear that your experience was seamless from start to finish! At Tafel, it is always one of our goals to make your car buying experience a unique one, without the traditional ideas of car sales. David and Jeff are great members of our team and will appreciate your kind words. Thank you for taking the time to write this great review. We hope to see you again in the future!

September 30, 2013

Salesman had a great attitude and was very knowledgeable and really helped me find what I was looking for. Will definitely him recommend to others. More

by dvsdrvr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skylar Crush
Nov 12, 2013 -

Mercedes-Benz of Louisville responded

Thanks for giving us some great feedback! We greatly appreciate your recommendations and hope to see you again in the future.

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