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Mercedes-Benz of Louisville

Louisville, KY

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rated
919 Reviews

2520 Terra Crossing Blvd

Louisville, KY

40245

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Showing 919 reviews

October 23, 2013

I was recommended to Tafel Motors by Steve Kiper. I was met at Tafel Motors by Wyndall Smith. He was very courteous and did not pressure me in anyway. He was helpful and very informative about what I wan More

by markeee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wyndall Smith
Nov 05, 2013 -

Mercedes-Benz of Louisville responded

Thank you so much for taking the time to write such a great review! We are pleased that you had a smooth and efficient experience with us and we are glad Wyndall was able to help you with your garage door opener after you left the dealership. We strive to provide our customers with personal care and quality service. Please feel free to contact us with any other needs you may have with your new Mercedes!

October 17, 2013

We called and talked to Wyndall Smith. Because we were driving 2 hours we made an appointment to meet with him. Wyndall was waiting for us and patiently showed us the different models and colors. This is More

by LindaLeichtfuss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wyndall Smith
Nov 05, 2013 -

Mercedes-Benz of Louisville responded

We are so glad to hear that you love your first Mercedes! Thank you for writing such a positive review on Mr. Wyndall Smith, he will be pleased to hear about your great experience. At Tafel, we pride ourselves on paying close attention to detail and making sure the customer gets exactly what they are looking for. Thank you for also choosing to make the trip to Tafel for your Mercedes experience. We know that there are many options out there, and we are honored that we were able to give you exactly what you were looking for. Welcome to the Mercedes family!

October 15, 2013

Mr. McNulty sold my husband his first Mercedes Benz a year or so ago, so when it was time for me to get a new car, Mr. McNulty sold us a beautiful GLK and I named him "Skippy" because it was sporty and f More

by BenitaA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David McNulty
Oct 16, 2013 -

Mercedes-Benz of Louisville responded

Thank you for providing us with a review of your experience at Tafel Motors Mercedes-Benz. We are delighted to hear that we were able to transition you into the right car for your specific needs. We are sure David McNulty will appreciate your recommendations, and we look forward to seeing you in for your first service. We hope your health improves, and please let us know how we may be of assistance in the future.

October 12, 2013

Charles Bleuel has provided us outstanding customer service over the course of several years. Earlier this year, we purchased a 2013 GLK. He is very attentive, knowledgeable and honest. I highly rec More

by ColumbineBB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Bleuel, Charles Bleuel
Oct 16, 2013 -

Mercedes-Benz of Louisville responded

We appreciate you taking the time to write this great review. We are very pleased to hear that Charles Bleuel took such great care of you, and we are sure he will appreciate your recommendations We pride ourselves on our impeccable customer service! Enjoy your new vehicle, and we look forward to seeing you in the future!

October 10, 2013

Mr. McNulty was very professional and was very thorough. He did not pressure you. Don't know anyone that knows a product as much as he did. More

by Eddie1948
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David McNulty
Oct 16, 2013 -

Mercedes-Benz of Louisville responded

Thank you for letting us know you had a great experience at our dealership! We hope that you are enjoying your new Mercedes-Benz, and please feel free to contact us if you have any questions about your vehicle. David McNulty is one among many of our highly trained product knowledge specialist at Tafel Motor Company, and we are pleased to hear he was able to educate you thoroughly on your Mercedes-Benz. Thank you again for your business, and we hope to see you in the future!

October 01, 2013

David was very knowledgeable and helped us determine the car that best suited our needs. He followed up after the sale to offer help with any issues if there were any which there were not. More

by SRichRoy
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David McNulty
Oct 16, 2013 -

Mercedes-Benz of Louisville responded

Thank you for your time and your kind review. We are pleased to hear that David McNulty was able to assist you in finding the perfect vehicle to meet your needs. We look forward to seeing you again when your new car is ready for its first service!

October 01, 2013

David McNulty was very informative, friendly and helpful. He was patient and helped me find the perfect car. I learned a lot about Mercedes Benz and was so impressed by his knowledge. I will definitely go b More

by maryanndrexler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David McNulty
Oct 16, 2013 -

Mercedes-Benz of Louisville responded

Thank you for your time and feedback. We are delighted to hear that your shopping experience with us was so positive! We strive to offer exceptional customer service and it sounds like we achieved our goal! Please let us know when your new vehicle is ready for its first service. You won't be disappointed!

October 01, 2013

Skyler is a great salesman! He's friendly, answered our questions,and continues to stay in touch to make sure we are still a satisfied customer. Would definitely recommend him to all who are looking More

by Biggin01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skylar Crush
Oct 16, 2013 -

Mercedes-Benz of Louisville responded

Tafel Motor Company prides itself on customer satisfaction, and it is very pleasing to hear Skylar Crush was helpful in meeting all your expectations! We accept nothing but the best in regards to our customers being completely satisfied!

September 30, 2013

MY EXPERIENCE WITH TAFEL HAS BEEN GREAT. WHEN I CAME IN TO TALK WITH DAVID MCNULTY ABOUT BUYIN MY NEW CAR HE WS COURTEOUS, HELPFUL , HAD THE ANSWERS I NEEDED AND MOST OF ALL I FELT HE WASNT TRYING TO PUSH More

by CARRYOUT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Schneidtmiller, Jeff Jackson, David McNulty
Nov 27, 2013 -

Mercedes-Benz of Louisville responded

We would like to extend our most sincere gratitude to you for taking the time to share your experience! It is humbling to know that we have been able to provide you your past four vehicles and that David was able to provide you with what you were looking for. Excelling in customer service is very important to our dealership and we hope to see you again in the future!

September 30, 2013

I am very pleased with my overall experience with Tafel. Any issues have been quickly resolved to my satisfaction. I have recommended to dealership to others. More

by Besslinger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skylar Crush, Matt Krebs
Nov 06, 2013 -

Mercedes-Benz of Louisville responded

Thank you for a great review and for recommending us to others! At Tafel, we value our high standards of customer service and are thrilled that you had a satisfactory experience. Please do not hesitate to contact us with any needs you may have in the future!

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