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Mercedes-Benz of Louisville

Louisville, KY

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919 Reviews

2520 Terra Crossing Blvd

Louisville, KY

40245

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Showing 919 reviews

December 07, 2013

Josh has been of great help..never pushy but he always followed through and made sure the process was fast and effective from beginning to end More

by ceciborgo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 09, 2013 -

Mercedes-Benz of Louisville responded

Thank you for your kind words and for taking the time to leave such a great review for us. We are delighted to hear that Josh was able to give you fast and efficient service as we know your time is very valuable. If there is anything else we can do for you, please do not hesitate to call us. We hope to see you again in the future. Enjoy your new vehicle!

December 02, 2013

DAVID MCNULTY IS ONE OF THE BEST SALES PEOPLE I HAVE EVER HAD THE PLEASURE TO WORK WITH. HE IS VERY PERSONABLE NEVER MAKES YOU FEEL PRESSURED AND ALWAYS ON TOP OF THE SITUATION. THE FINANCE GUYS WERE ALSO VE More

by CARRYOUT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Schneidtmiller, Jesse Upchurch, Jeff Jackson, David McNulty
Dec 02, 2013 -

Mercedes-Benz of Louisville responded

Thank you for providing us with a review of your experience at Tafel Motors Mercedes-Benz. We are delighted to hear that this is your fourth car that you have purchased with us! We certainly hope you enjoy it. We are also thrilled to hear that David McNulty was able to provide you with a great experience. He is a great part of our team and will be appreciative of your kind words. We look forward to seeing you again for your first service with us. Enjoy showing off your new car!

November 18, 2013

I purchase a new s550 from David Mcnaulty at Tafel. This was the 4th car I have purchased from him in the last 3 years. His customer service is excellent and he is very easy to deal with. I would recommend More

by Michaelgaws
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David McNulty
Nov 18, 2013 -

Mercedes-Benz of Louisville responded

Excellent customer service is what we like to hear! David is great to work with and we are glad you have had positive experiences with him. He will certainly appreciate your recommendations. Thanks for taking the time to leave us this wonderful review and enjoy your new S550!

November 18, 2013

Skylar Crush was excellent & everyone was very warm and knowledgeable. I really liked how instead of focusing on the options we liked, he was focused on getting us the experience we wanted. He remember More

by twinlock
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skylar Crush
Nov 18, 2013 -

Mercedes-Benz of Louisville responded

Thank you so much for taking the time to leave such a great review with some excellent recommendations and suggestions. We are happy that you had a satisfactory experience with Skylar, and that he remembered exactly what you were looking for. He is a valued member of our team and will be glad to hear your positive comments. At Tafel, we are always striving to give our customers the best experience along with the best price. We want our customers to know about various promotional offers and will be sure to make them known for your next visit with us as well as to our future customers at Tafel. Please don't hesitate to contact us with anything else that you may need!

November 15, 2013

Anyone interested in buying a car and receiving the best service possible need to visit Tafel . Wyndall Smith and every other person that I came into contact with at Tafel Motors, was great . Simply put : More

by Doerr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wyndall Smith
Nov 25, 2013 -

Mercedes-Benz of Louisville responded

Thank you so much for taking the time to write this great review! We are so glad that you had a great experience. At Tafel, our goal is to give our customers nothing but the best, and it seems like we were able to accomplish our goal. Wyndall is a great member of our team and we are lucky to have him. He will be appreciative of your kind words. Again, thank you for taking the time to leave such great comments. If there is anything else we can do for you, please do not hesitate to get in contact with us. We look forward to seeing you in the future!

November 14, 2013

I'm a first time Tafel customer and Mercedes owner, thanks mostly to Wyndall Smith. He was very helpful and outgoing with test driving various vehicles, and he kept looking until we found exactly what More

by JSmith0002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wyndall Smith
Nov 14, 2013 -

Mercedes-Benz of Louisville responded

Welcome to the Mercedes family! Thank you for giving us great feedback on your experience at Tafel. We are glad to hear that you found your fit with Wyndall's help. He is a great person to have at Tafel and will be appreciative of your great review. Please don't hesitate to contact us with anything else that you may need. Enjoy your new E-Class!

November 14, 2013

Finally a great service, what a difference a service coordinator makes. Terri, controlled the entire process, called me when there was a question, and finished on time as promised. Wonderful experienc More

by Jdrake691
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Cherry, Terri Mitchell
Nov 14, 2013 -

Mercedes-Benz of Louisville responded

Wonderful service is what we like to hear! Thank you for taking the time to write such a great review on your experience at Tafel. We truly value customer service and strive to make sure our customers are 100% happy with what they are getting from us. Terri and Todd are both great members of our team, and I'm sure they will be appreciative of your kind words. Thanks again for doing business with us, we hope to see you again in the future!

November 04, 2013

David was great. Knew every question I asked. Helped go the extra mile by looking for a vehicle that would really suit me. I decided to not even shop around for another lease deal after meeting him. Will More

by BrianDCook
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David McNulty
Nov 04, 2013 -

Mercedes-Benz of Louisville responded

Thank you for taking the time to write this great review! We are so glad we were able to give you the experience you were looking for and that you were able to find a vehicle with David that was exactly what you wanted. We appreciate your business and look forward to seeing you in the future.

October 31, 2013

Totally unsatisfied! Told no car to support. Don't know what the problem is. Ask are you going to sleep in the dealership tonight? Not the first instance. Previous visit car wash ripped off vent visor More

by cotton2525
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
matt
Nov 14, 2013 -

Mercedes-Benz of Louisville responded

We are very sorry to hear about your unsatisfactory experience at Tafel. Our goal is to give our customers nothing but the best and we strive to meet your needs when we can. We would be more than happy to resolve both of your specific issues and you can do this by contacting your salesperson or by calling our dealership. We appreciate your business and we look forward to having the opportunity to work with you again in the future.

October 24, 2013

Jeff Hovias was an exceptional sales person and person. I love the personal attention I got and still get from both Jeff and Tafel Motors. I also might add that I love, love my Mercedes C300!!!!!!! More

by sbeckhart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey S Hovious
Nov 04, 2013 -

Mercedes-Benz of Louisville responded

Thank you for taking the time to submit this great review. We are thrilled that you are happy with your C300, and we hope you continue to contact us with anything else you may need. Jeff is a great asset to our team and we are glad that he was able to provide you with an exceptional experience. We pride ourselves on our personal care and outstanding customer service! Enjoy your C300!

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