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Mercedes-Benz of Louisville

Louisville, KY

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919 Reviews

2520 Terra Crossing Blvd

Louisville, KY

40245

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Showing 919 reviews

December 13, 2013

Kareem and all other associates are very helpful and courteous. Kareem is very knowledgeable with Mercedes vehicles and their options. He kept me posted at all times when locating and retrieving my new More

by sznidarsic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kareem Dailey
Dec 26, 2013 -

Mercedes-Benz of Louisville responded

Thank you for taking the time to leave us a great review! We are thrilled and humbled to hear that you had a pleasant experience with Kareem and the rest of our team. If there is anything else we can do for you, please do not hesitate to contact us. We hope to see you again in the future! Enjoy your new vehicle and have a happy new year!

December 11, 2013

Eric is a great salesperson and friend. He took very good care of me and has always taken good care of my family. I would recommend him to anyone wishing to buy/lease a new car. Thank you Eric! More

by Cheuser1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Torsch
Dec 12, 2013 -

Mercedes-Benz of Louisville responded

Eric thanks you for your business! Thank you for taking the time to leave us your comments. We are thrilled to hear that you have had a great experience at Tafel. Customer service is something we strive to excel in and we truly appreciate your kind review. We look forward to seeing you again in the future!

December 10, 2013

Kareem was, as he always is, terrific. Helpful and knowledgable. Jessy, also, was great to work with - organized efficient and very pleasant. More words? Seriously? More

by Christie Maloney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kareem and Jessy, Jesse Upchurch, Kareem Dailey
Dec 26, 2013 -

Mercedes-Benz of Louisville responded

We are thrilled to hear about your great experience with Kareem. We are lucky to have him on our team and he will be appreciative of your kind words. Thank you for taking the time to leave us your feedback. Enjoy your new vehicle and have a happy new year!

December 10, 2013

Excellent experience, friendly knowledgable staff. Met at the door, coffee or beverage was offered, a tour of the facility, and staff associated with their respective areas, nice to see that people have a sm More

by ralphp5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Torsch
Dec 12, 2013 -

Mercedes-Benz of Louisville responded

Thank you for taking the time to give us such great feedback! At Tafel, we strive to give our customers nothing but the best and have a great attitude while doing so. We are so glad to hear that you had a excellent experience with us and we can't wait to see you again in the future!

December 10, 2013

Working with Eric is an excellent experience. I have and will recommend him to my friends. The dealership is excellent as well from service and parts to operations. More

by pglgreek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Torsch
Dec 12, 2013 -

Mercedes-Benz of Louisville responded

Thank you for your recommendations, Eric will appreciate your kind words. We are glad to hear that you have had a great experience at our dealership. If there is anything else you need, please do not hesitate to contact us. Thank you for taking the time to leave us this review. We hope to see you again in the future!

December 10, 2013

Mr. Torsch was very professional and helpful throughout the whole experience. I have worked with him on my first Mercedez purchase and that was the main reason I came back and asked specifically for him. More

by dasanders
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Jackson, Eric Torsch
Dec 21, 2013 -

Mercedes-Benz of Louisville responded

We are thrilled to hear that your experience was professional and that everything went smoothly. At Tafel, we strive to make our customer's experience a memorable one and we are so glad you decided to come back. Thank you for taking the time to leave us a great review on Mr. Torsch and Mr. Jackson. They will appreciate your kind words. If there is anything else you may need, please do not hesitate to contact us. Enjoy your new vehicle!

December 10, 2013

My experience buying my 2001 e320 Mercedes with Charles Bleuel was very informative, pleasant and seamless. He was extremely easy to communicate with, and made me feel very comfortable. Charles went out of More

by colleendoyle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colleen Doyle, Charles Bleuel
Jan 16, 2014 -

Mercedes-Benz of Louisville responded

It is great to hear that you are happy with your E320! We are thrilled that you were able to transition to your new car with the help of Charles Bleuel. We are lucky to have him on our team and he will be appreciative of your kind words and recommendations. At Tafel, we truly strive to make sure our customers get everything they are looking for in a vehicle, and we hope we were able to accomplish our goal. If there is anything else you may need, please do not hesitate to contact us. We look forward to seeing you in the future!

December 10, 2013

I have been buying or leasing cars from Eric Torsch at Tafel's for nearly 30 years and have had great service, both in sales, financing, and in the service department. James Sublett More

by jsublett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Torsch
Jan 16, 2014 -

Mercedes-Benz of Louisville responded

Mr. Sublett, Thank you so much for leaving us your positive feedback and for your continued business with us for the last 30 years. We are thrilled to hear that Eric was able to continuously provide you with great service as well as a good experience all around. If there is anything you may need, please do not hesitate to contact us. We look forward to working with you for the next 30 years!

December 10, 2013

jeff did an excellent job walking us through the process of buying this benz. it was our first benz and he took the time to explain the characteristics of the car, and emphatically told us if there were any More

by pshirleyk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey S Hovious
Jan 20, 2014 -

Mercedes-Benz of Louisville responded

On behalf of all of us here at Tafel Motors Mercedes-Benz, we thank you for taking the time to express your sales experience. Jeff will be highly appreciative of your positive review, and it is a pleasure to hear of the exceptional above and beyond approach he took by contacting you to make sure you were enjoying your new Benz! It is our pleasure to provide you with the most satisfying customer service you deserve when purchasing a vehicle. We hope we can assist you in the future for any of your automotive needs.

December 08, 2013

Wyndel was great. He worked with us to see we got exactly what we wanted including the price. JJ was very friendly and very good at what he does. More

by allen0105
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wyndall Smith
Dec 09, 2013 -

Mercedes-Benz of Louisville responded

We are thrilled to hear that you had a great experience with us! Thank you for taking the time to leave such a great review. At Tafel, we strive to give our customers nothing but the best and it seems like we were able to give you exactly what you were looking for. We hope to see you again in the future!

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