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Mercedes-Benz of Louisville

Louisville, KY

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919 Reviews

2520 Terra Crossing Blvd

Louisville, KY

40245

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Showing 919 reviews

January 23, 2014

We returned to work with David McNulty for the second time. He is a pleasure to work with and we would recommend him to any of our friends in the market for a Mercedes. More

by Noelhalpin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Jackson, David McNulty
Jan 23, 2014 -

Mercedes-Benz of Louisville responded

Thank you for taking the time to leave us your feedback on David McNulty. He will be appreciative of your kind words and recommendations. At Tafel, we always strive to make sure our customers have a great experience and get exactly what they were looking for. We hope to see you in the future for your next purchase!

January 22, 2014

I am a repeat customer of erics . He is very I am a repeat customer of erics . He is very professional and a gentleman. I enjoy doing business with him. Jesse Does a nice job as well. More

by Dan dougherty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Upchurch, Eric Torsch
Jan 23, 2014 -

Mercedes-Benz of Louisville responded

Thank you for giving us your positive feedback on your experience with Eric and Jesse. They will be appreciative of your kind words. We are honored and humbled that you continue doing business with us and we look forward to seeing you in the future. If there is anything else you may need, please do not hesitate to contact us. Enjoy your new vehicle!

January 20, 2014

I was very happy with the service provided to me. I think I got the best price possible for my new merceded ML 350. The staff have been great. The sales associate Mr Brad was awesome and patiently answered a More

by bushan76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Blackburn
Jan 20, 2014 -

Mercedes-Benz of Louisville responded

On behalf of all of us at Tafel Motors Mercedes-Benz, we thank you for taking the time to share your positive comments and for choosing to do business with us. At Tafel, we continually strive to make sure our customers are getting the best deal possible as well as the best customer service. We are thrilled to hear that Brad was able to answer all of your questions and that the process went smoothly. He will be appreciative of your kind words. If there is anything else you may need, please do not hesitate to contact us. Enjoy your new ML 350!

January 19, 2014

Working with Jesse Upchurch and Todd Cherry was a deciding factor in my purchase of a new car at Tafel. I shop around to look for the best price and the most honest folks to purchase from. I did no More

by DEakles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Upchurch, Todd Cherry
Jan 20, 2014 -

Mercedes-Benz of Louisville responded

Thank you for taking the time to travel to our dealership. We are delighted to hear that your shopping experience with us was so positive! We strive to offer our customers the best deal while also giving them great customer service, and it sounds like we were able to accomplish our goal with the help of Todd and Jesse. Thank you for taking the time to leave us your feedback. If there is anything else we can do, please do not hesitate to contact us. Enjoy your new vehicle!

January 15, 2014

I was very happy with my experience at the dealership. It was a pleasure working with Josh Reid. He was accommodating and well informed about the kind of car for my needs. Thank you, Debra Phemester More

by pony342
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 16, 2014 -

Mercedes-Benz of Louisville responded

Debra, Thank you so much for taking the time to leave us your great feedback. We are thrilled to hear that you had an excellent experience with us and that it was a pleasure working with Josh Reid. He is a great part of our team and will appreciate your kind words. If there is anything else we can do for you, please do not hesitate to contact us. Thank you again for doing business with us, enjoy your new vehicle!

January 08, 2014

It was the second time I bought a brand new car from TAFEL. Not only the buying but also the service and customer treatment experience has always been PERFECT! More

by tezelt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Welch, Jeff Jackson, Wyndall Smith
Jan 16, 2014 -

Mercedes-Benz of Louisville responded

A perfect experience is music to our ears! Thank you so much for taking the time to leave us this great review. We are thrilled and humbled that you purchased your second vehicle with us. At Tafel, we are continually striving to give our customer's nothing but the best, and we hope we were able to accomplish this goal. If there is anything else you may need, please do not hesitate to contact us. Enjoy your new vehicle!

January 06, 2014

Eric Torsch and everyone at Tafel Motors were a pleasure to deal with. They did not have the exact vehicle my wife and I were looking for but were able to promtly located one that met our exact specificatio More

by spittingcobra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Torsch
Jan 06, 2014 -

Mercedes-Benz of Louisville responded

We are delighted to hear that our team was able to find the exact vehicle you and your wife were looking for! We truly strive to give our customers an extraordinary experience and we hope we accomplished our goal. If there is anything else you may need, please do not hesitate to contact us. Thank you for taking the time to leave us your comments. We look forward to seeing you in the future. Enjoy your new vehicle!

January 04, 2014

We have bought several vehicles from Tafel and we always go with Charles and Jeff. They are very professional and they always make the buying process a very pleacent one. More

by Joseadolfo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Feria, Jeff Jackson, Charles Bleuel
Jan 07, 2014 -

Mercedes-Benz of Louisville responded

We are thrilled to hear that you had a pleasant experience while working with Charles and Jeff. They are great members of our team and we are lucky to have them. Thank you for also taking the time to write us this review. We hope to see you again in the future!

January 04, 2014

Jeff Hovious He went beyond the call of duty Also Jeff Hovious He went beyond the call of duty Also special mention to Abel The customer service was exemplary I enjoy my relation with Mercedes so More

by Ajith65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abel Bogale, Jeff Jackson, Jeffrey S Hovious
Jan 06, 2014 -

Mercedes-Benz of Louisville responded

Dr. Nair, Thank you so much for leaving such great feedback and for doing business with us. Customer service is our top priority at Tafel and we are delighted to hear that Jeff and Abel were able to go above and beyond to find you what you were looking for. If you have any concerns or questions about your new vehicles, please do not hesitate to contact us. We wish you the best in 2014!

January 04, 2014

We bought a pre-owned Mercedes SUV. wlyndall Smith was terrific--very helpful. We are really delighted with the car. We bought a used Lexus at Tafel previously. More

by mpmccl02
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wyndall Smith
Jan 06, 2014 -

Mercedes-Benz of Louisville responded

Thank you for your continued business with us! At Tafel, we strive to offer exceptional customer service and it sounds like Wyndall Smith helped in achieving our goal. We hope you are enjoying your Mercedes SUV and we look forward to seeing you in the future!

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