Mercedes-Benz of Louisville

I have been in the market for a lightly used Mercedes E550 4MATIC for nearly 5 months. I live out of state and have been close to purchasing one from other dealerships and brokers across the country, but E550 4MATIC for nearly 5 months. I live out of state and have been close to purchasing one from other dealerships and brokers across the country, but for one reason or another didn't consummate the purchase. On a recent flight into SDF I had a weather related layover. When I checked online, I noticed that Tafel had a 2010 model with premium-2 package and all the options I desired and I cold-called them that morning to view & drive the vehicle. I took a cab to the dealership and from start to finish, it was white glove service. My time with Jeff Hovious in sales was smooth and pleasant. The car was in spectacular shape and exceeded my expectations. As luck would have it, this beautiful car boasted the difficult to find 2-tone color combination that I preferred. We settled on a price and Jeff Jackson arranged financing. My daughter who lives in Indiana met me at the dealership to pick me up to drive on to Lexington. Instead, we drove away in the E550 and Matt in service kindly to agreed to put 4 new tires on her car, do some minor service and repairs and he gave her aging Camry a thorough "once-over". For a dad who lives over 2k miles away from his daughter, it was comforting to have this taken care of in such a courteous and efficient manner. It was going "above and beyond the call of duty" and very much appreciated! In summary, if you are looking for a new or used car and it's in their inventory, you owe it to yourself to give the team at Tafel the opportunity to serve your needs. If you are a long-distance buyer, you can rest assured that you are in good hands and buy with confidence. My one regret is that Tafel is not closer to where I live so they can service my car in the future! More

Both Kareem Dailey and Jarress Turner were professional, courteous and sensitive to our concerns and questions throughout the selection and purchase process. Our initial inquiry was through the internet an courteous and sensitive to our concerns and questions throughout the selection and purchase process. Our initial inquiry was through the internet and Kareem promptly contacted me the following morning. He offered more than one vehicle and was listened to our needs and helped us select the appropriate vehicle. Kareem and Jarress followed up and answered all our questions, worked with us as it was convenient for our schedules and even answered texts and questions off hours and on Sunday. My wife and I appreciated the service and follow through up to and including our ultimate purchase. We are very happy with our vehicle and will gladly recommend these gentlemen, and your dealership, to friends and associates in search of automobiles. Thank you to Tafel staff for providing responsive and responsible individuals to meet our needs. More

My son owns a Mercedes Benz SLK 350 and is very satisfied with his purchase. He encouraged my husband and myself to go to the Tafel dealership and compare the quality of a Mercedes to the other brands. We with his purchase. He encouraged my husband and myself to go to the Tafel dealership and compare the quality of a Mercedes to the other brands. We made a call to the Tafel dealership and made an appointment with Charles Bleuel to show us some models of SUV's for sale. He was very courteous and very eager to have us test drive the vehicle we chose. During the test drive he was very informative about the various features of the SUV and offered to let us drive the vehicle home overnight. The fact the Charles trusted us to drive the vehicle overnight made a good impression on us and was pivotal in helping us decide to purchase the vehicle. Charles did not pressure us to make a quick sale which made us feel more comfortable with our decision. We did find common ground when negotiating the price we paid for the SUV. We feel confident we can recommend our friends to see Charles for their next vehicle purchase. Charles made the experience of purchasing another vehicle a pleasant one and we are very glad we chose the GLK 350 at Tafel Motor. More

Over the last 30 years I have purchased 7 or 8 cars from Tafel Motors. I have always found the staff to be professional, willing to work with me on price and above all friendly and accomodating. Just today Tafel Motors. I have always found the staff to be professional, willing to work with me on price and above all friendly and accomodating. Just today I bought my 4th Mercedes from Eric Torsch and 2nd in 2 weeks!! He is a pleasure to deal with and a true professional. You always know when you buy a Mercedes from Tafel their continuing support follows you as long as you have the car. Just ask me about my 1988 560 SEL !! I may also mention the Service Team is 2 nd to done. No request is too small to gain attention and I never have to return for the same thing. Service has been one of the main reasons I have returned to Tafel over the years. Remember " the bar where everybody knows your name", they only serve coffee in the customer lounge-- but it is the same feeling !! C.James Hyslop More

David McNulty was extremely helpful and courteous in my quest of finding a new car. He took time explaining the features and benefits of the ML350 and I left the dealership feeling comfortable and happy quest of finding a new car. He took time explaining the features and benefits of the ML350 and I left the dealership feeling comfortable and happy about my purchase. I love driving the car!! More

Stacy Parks demonstrates excellence in service. She is extremely attentive to details and follows through to achieve optimal customer satisfaction. I am happy she takes care of me needs. extremely attentive to details and follows through to achieve optimal customer satisfaction. I am happy she takes care of me needs. More

My sales experience with Tafel Motors was good from start to finish. My sales representative found the perfect balance between letting me have time to think over my choice and follow up to move forward. My to finish. My sales representative found the perfect balance between letting me have time to think over my choice and follow up to move forward. My questions were answered and information was provided . Overall, the service exceeded my expectations. I am considering aTafel Service Contract primarily because of the service received during the sales process. More

Excellence, honesty, and reliability of the dealership in satisfying my needs. Easy transaction that conveyed an education of product and finance that exudes from management to the service department. Highl satisfying my needs. Easy transaction that conveyed an education of product and finance that exudes from management to the service department. Highly reccommended. Great job Abel, Eric and Jesse for making my dreams come true! More

My Brother-in-law, my wife and I first visited Tafel motors in December 2013 to look at purchasing 2 2014 E350's. From the first contact we had with Wyndall it was a pleasurable experience. We were all motors in December 2013 to look at purchasing 2 2014 E350's. From the first contact we had with Wyndall it was a pleasurable experience. We were all treated with respect and all of our questions and concerns were answered quickly. We returned on March 5th to see if we could get the same deal offered to us in December, but found that the incentives offered by Mercedes were not as good as December, but we were still able to get a very good price on our two cars. I was offered a very generous amount for my 2011 Infiniti and we decided to make the purchases. I am very excited to get my new Mercedes after it is built and look forward to what I feel like will be a pleasant experience in the future when I bring my car in for service. More

The intentions of my visit to Tafel Motors was merely to see if a Mercedes would potentially replace my current BMW in the distant future. Turns out that a Mercedes can replace my BMW thanks to Jeff Hovious see if a Mercedes would potentially replace my current BMW in the distant future. Turns out that a Mercedes can replace my BMW thanks to Jeff Hovious and did. I had passed by Tafel on many occasions admiring their immaculate facility and automobiles. Jeff's professionalism and supporting staff was unparalleled to any Automotive dealer I have ever visited. When referring others to Tafel I will not call it a car lot due to negative connotations that comes with that title. I tell them, "you should stop by Tafel motors and be prepared for an experience that is unrivaled". Tafel is not a car lot, it is a motor company that provides customers with exceptional automobiles, service, and Sales. I don’t wait for an opportunity to refer people to Tafel motors, I enthusiastically tell them that I bought a new car and that it came from Tafel motors. The sales staff exceeded my expectations of kindness and professionalism by making me feel a part of the Mercedes and Tafel family. More