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Mercedes-Benz of Louisville

Louisville, KY

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919 Reviews

2520 Terra Crossing Blvd

Louisville, KY

40245

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Showing 919 reviews

May 05, 2014

Pleased customer I have dealt with Eric and Stacy for many years. I have always found them to be courteous, straight forward in their answers, professional in their ap More

by richard2X
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Torsch, Stacy Parks
May 05, 2014 -

Mercedes-Benz of Louisville responded

Thank you for taking the time to leave us your positive comments! We are glad to hear that you have had great experiences with Eric and Stacey throughout the years. They will certainly appreciate your kind words. We would also like to thank you for your continued business with us. We truly appreciate your loyalty to Tafel Motors. If there is anything else we can do for you, please do not hesitate to contact us. We hope to see you again in the future!

May 04, 2014

SL550 Had a wonderful experience and the dealer worked hard to get all the specific features that I wanted. I delayed several months in getting new car as I More

by Szchick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abel Bogale, Todd Cherry
May 05, 2014 -

Mercedes-Benz of Louisville responded

It is fantastic to hear about your wonderful experience at Tafel Motors! We certainly appreciate you taking the time to leave us your positive feedback. We understand that the car buying process can sometimes be a stressful experience, but at Tafel, we truly pride ourselves on giving our customers a no pressure experience that is simple and honest. We are thrilled to hear that you were able to find the new car you were looking for. If there is anything else you may need, please do not hesitate to contact us. We look forward to seeing you in the future!

May 01, 2014

My experience with Tafel Motors and Eric Torsch I gave the highest rating possible because of the service that I received. I always deal with Eric Torsch in purchasing my Mercedes. He is just a p More

by pattischaber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Torsch
May 01, 2014 -

Mercedes-Benz of Louisville responded

Thank you for continuing to make the two hour trip to visit Tafel Motors! It is wonderful to hear that you have had a great relationship with your sales consultant, Eric Torsch. We are certainly lucky to have him as a part of our staff, and he will appreciate your generous words and recommendations. Thank you for taking the time to leave us a perfect score and for continuing to do business with Tafel Motors. If there is anything else we can do for you, please do not hesitate to contact us. We look forward to seeing you in the future!

April 30, 2014

Great used car experience! After many weeks of looking on the Internet for a quality, low miles E350, I found and contacted Tafel motors regarding a car. David McNulty was reall More

by Jgentry780
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Jackson, David McNulty
May 01, 2014 -

Mercedes-Benz of Louisville responded

Thank you for taking the time to leave us this positive review. We are so glad to hear that you were able to find the E350 you were looking for at Tafel Motors! David McNulty and Jeff Jackson will certainly appreciate your kind words and recommendations. We understand that the car buying process often has negative connotations, and at Tafel we truly strive to make sure our customers are getting nothing but the best experience. Thank you for making the trip to visit us. We hope to see you again in the future! Enjoy your E350!

April 28, 2014

Louisville Newby I just moved to Louisville from Dallas - I have to say this was the best experience I've ever had purchasing a new car! Hands down the simplest most e More

by shanerankin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Upchurch, David McNulty
Apr 28, 2014 -

Mercedes-Benz of Louisville responded

"The best experience I've ever had" is what we like to hear! On behalf of everyone at Tafel Motors, we would like to welcome you to Louisville and thank you for taking the time to leave us this kind review. We are thrilled to hear about your great experience with our staff and your sales consultant, David McNulty. He is truly an asset to our team and he will appreciate your kind words. At Tafel, we strive to make sure our customers are receiving nothing but the best in every aspect of their time with us. If there is anything else we can do for you, please do not hesitate to contact David or another member of our team. Thank you for choosing to do business at Tafel and we hope to see you again in the future!

April 27, 2014

great sales consultant and wonderful environment Our sales consultant, Skylar Crush is the reason we bought a MB. We looked really hard and was determined to buy a BMW, but after talking with Skylar More

by kycla2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skylar Crush
Apr 28, 2014 -

Mercedes-Benz of Louisville responded

On behalf of everyone at Tafel Motors, we would like to welcome you to the Mercedes family! Thank you for taking the time to leave us this kind review on your experience with our staff and with Skylar Crush. We are so happy to hear that your wife truly enjoyed the extra surprise that Skylar planned! He is a valued member of our team, and will certainly appreciate your generous words. At Tafel, we pride ourselves on exceeding the expectation to give our customers a wonderful experience and wonderful products. Thank you for choosing to do business with us and we look forward to seeing you again in the future!

April 26, 2014

experience I was pleased with all aspects of my experience. I will not only recommend this dealer to my friends, but will definitely do business there again. More

by larrylnh90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Jackson, Jeffrey S Hovious
Apr 28, 2014 -

Mercedes-Benz of Louisville responded

It is wonderful to hear that you were pleased with all aspects of your experience with us! We certainly appreciate you taking the time to leave this kind review and for your future recommendations. We look forward to doing business with you again!

April 25, 2014

Exceptional Service & Sales My wife and I have dealt with Jeff Hovious in sales and Stacy Parks in service for years and will continue to do so asking for them by name. We have More

by Bobi4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey S Hovious, Stacy Parks
Apr 26, 2014 -

Mercedes-Benz of Louisville responded

On behalf of everyone at Tafel Motors, we want to thank you for your continued business with us. We are delighted to hear about your great experiences with Jeff Hovious and Stacey Parks. They are certainly valued members of our team and they will appreciate this kind review. Thank you for taking the time to leave us your feedback and we look forward to seeing you and your wife again in the future!

April 24, 2014

Tafel Motors My husband and I were very pleased with the service we received from Kareem when leasing our new car. I highly recommend Kareem and would do business More

by Sharonaj59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kareem Dailey
Apr 24, 2014 -

Mercedes-Benz of Louisville responded

Thank you for taking the time to leave us your feedback. We are pleased to hear that you were happy with your time at Tafel and with your sales associate, Kareem. He will certainly appreciate your kind words and recommendations. We hope you and your husband are enjoying your new vehicle!

April 24, 2014

Reliable vehicles and Highly recommend I am very please and happy with my new C-class Mercedes Benz and the service provided at the dealership. Mr. Smith the salesman and other staffs were More

by sb12345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wyndall Smith
Apr 24, 2014 -

Mercedes-Benz of Louisville responded

It is great to hear that you are pleased and happy with your experience at Tafel! We truly pride ourselves on delivering five star service and want our customers to get exactly what they are looking for. We are thrilled to hear that Mr. Wyndall Smith provided you with helpful service. He is a valued member of our team and he will certainly appreciate your kind words and recommendations. Thank you for taking the time to leave us your positive review. If there is anything else we can assist you with, please do not hesitate to contact us. We hope you are enjoying your new C-Class!

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