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Mercedes-Benz of Louisville

Louisville, KY

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919 Reviews

2520 Terra Crossing Blvd

Louisville, KY

40245

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Showing 919 reviews

June 05, 2014

2014 Mercedes 250 GLK Bluetec purchase When I found out that my salesperson at Tafel was no longer with them, I called Jeff Hovious...I had observed him interacting with other customers whi More

by arctic997
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey S Hovious
Jun 09, 2014 -

Mercedes-Benz of Louisville responded

It is wonderful to hear about your experience with Jeff Hovious! Even though your previous sales person is no longer at Tafel, we want to thank you for continuing your business with us and for leaving this kind review. We are certainly lucky to have Jeff as a part of our staff and he will appreciate your positive feedback. At Tafel Motors, we pride ourselves on giving our clients a pleasant experience that is free from any pressure. If you have any questions about your new GLK, please do not hesitate to contact us. We look forward to seeing you again in the future!

June 05, 2014

Tafel Motor Company Working with Kareem was a pleasure from the very first contact to the end. He was able to read what is the best way of communicating with me, what I d More

by neselak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kareem Dailey
Jun 10, 2014 -

Mercedes-Benz of Louisville responded

Good communication is key! Thank you for taking the time to leave us this kind review, as Kareem will certainly appreciate your generous words. We are so thrilled to hear about your experience with Kareem and Tafel Motors. We truly strive to accommodate our client's needs and to give them an experience that is like no other. It is wonderful to hear that Kareem helped us achieve our goal. If there is anything else you may need, please do not hesitate to contact us. Thank you for your business, and we hope to see you in the future!

June 04, 2014

Latest experience with Tafel motors I have been a client of tafel motors for almost 3 years now. I have dealt with Todd Cherry on multiple occassions and have always found him very helpf More

by masimshoaib
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Cherry
Jun 04, 2014 -

Mercedes-Benz of Louisville responded

It is great to hear that you have been working with Tafel Motors and Todd Cherry for the past three years! Thank you for taking the time to leave us your feedback. Todd is a valued member of our staff and he will certainly appreciate your kind words. If there is anything else we can do for you, please do not hesitate to contact us. We hope to see you again in the future!

June 01, 2014

Awesome Sales Experience To Whom It May Concern; I am so happy that I have the opportunity to share my personal experience in buying my latest Mercedes via this survey. I hav More

by LeaAnnStiller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Torsch
Jun 03, 2014 -

Mercedes-Benz of Louisville responded

Mrs. Stiller, Thank you for taking the time to leave us such a wonderful review! We are thrilled to hear that for the last 18 years, Mr. Eric Torsch has provided you with an experience that has exceeded your expectations and has led to your continued business with Tafel Motors. Eric is certainly a valued member of our team and he will appreciate your kind words. Thank you again for your business. We look forward to seeing you in the future!

May 28, 2014

One of the best car buying experiences I have ever had Tafel is very highly rated in my book. They made buying my new 2014 Smart car a breeze. My sales rep David was very friendly, and got me a great deal More

by rodneypowell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David McNulty
May 28, 2014 -

Mercedes-Benz of Louisville responded

Thank you for taking the time to leave us your kind words and comments regarding your experience with Mr. David McNulty. We are thrilled to hear purchasing your 2014 smart car was a breeze! At Tafel, we truly value our client's time and want to give them nothing but the best in every aspect of their time with us. If there is anything else we can assist you with, please do not hesitate to contact us. Enjoy your new smart car!

May 28, 2014

excellent salesman We purchased a 2014 GL550. This was the 5th car we purchased from tafel motors in the last 3 years, each time we were assisted by david mcNulty, He ha More

by ronda1016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David McNulty
May 31, 2014 -

Mercedes-Benz of Louisville responded

Thank you for taking the time to leave us this great review! We are thrilled to hear that this was your 5th vehicle from Tafel and that each time you were able to work with Mr. David McNulty. He is a valued member of our team and he will certainly appreciate your kind words and recommendations. If there is anything else we can do for you, please do not hesitate to contact us. Enjoy your new GL550!

May 27, 2014

Car purchase David was very helpful in securing a CLA for me to drive, as the dealership had none in inventory. His follow through and communication were excellent More

by Lmcbankson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David McNulty
May 27, 2014 -

Mercedes-Benz of Louisville responded

We certainly appreciate this wonderful feedback, Lynda! Thank you for taking the time to share you experience regarding Tafel Motors and Mr. David McNulty. We are thrilled to hear that David was helpful and friendly when assisting you in the search for your perfect vehicle. He is a valued member of our staff and he will be appreciative of your generous words and recommendations. If you have any other questions or concerns, please do not hesitate to contact us. We look forward to seeing you again in the future!

May 26, 2014

Purchased New E350 We found this to be the most pleasurable buying experience buying a new car that we have ever had. Wyndall was so very helpful in explaining everythin More

by valmtaylor54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Jackson, Wyndall Smith
May 27, 2014 -

Mercedes-Benz of Louisville responded

We are thrilled to hear that you had the most pleasurable experience buying a new car with us! At Tafel Motors, we take pride in giving our customers a five star experience that is free from any pressure or stress. It is also wonderful to hear you were well taken care of by Wyndall Smith and Jeff Jackson. We are lucky to have them as a part of our team and they will certainly appreciate your kind words and recommendations. Thank you for taking the time to leave us this kind review. We look forward to seeing you again soon for your first service appointment!

May 25, 2014

2012 e350 purchase The recent experience I had at Tafel Motors was very good. I have bought 8 cars now from Tafel and this was the best experience. Wynalll Smith was ex More

by mjsdmd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wyndall Smith
May 27, 2014 -

Mercedes-Benz of Louisville responded

Thank you for your continued business with us! It is wonderful to hear that you have previously purchased 8 cars from us and that you recently had a great experience with sales consultant, Wyndall Smith. He is certainly a valued member of our team and he will appreciate this kind review. If there is anything else we can do for you, please do not hesitate to contact us. Enjoy your new vehicle!

May 24, 2014

I love Mercedes-Benz I did enjoy being at Open Haus Event. Wyndall Smith was my sales consultant, whom was professional, pleasant talking with. I felt confident and please More

by elmirka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wyndall Smith
May 24, 2014 -

Mercedes-Benz of Louisville responded

We are thrilled to hear that you enjoyed our Open Haus Event! Thank you for taking the time to leave us your comments and feedback regarding your experience with Mr. Wyndall Smith. He is a valued member of our team and will appreciate your generous words. It is wonderful to hear that you felt confident when purchasing your C-Class, as it is our goal to make sure our clients are getting exactly what they are looking for in a new vehicle. If you find yourself having any further questions, please do not hesitate to contact us. Thank you for your business and we look forward to seeing you again in the future!

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