Mercedes-Benz of Louisville
Louisville, KY
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Amazed! Todd Cherry and Jaress have excellent customer service skills!! I highly recommend doing business with these guys. My husband and I had visited almost Todd Cherry and Jaress have excellent customer service skills!! I highly recommend doing business with these guys. My husband and I had visited almost every dealer in the Louisville area. But our experience at Mercedes made us go back and make a purchase. Todd Cherry was very knowledgeable, he worked with us to make sure we got what wanted with no hassle. We were skeptical about purchasing a Benz due to rumors about reliability of the vehicle, Todd reassured us that we would not regret our purchase and so far we are satisfied. I will definitely recommend and do business at Tafel motors again! More
My car buying experience My sales representative and everyone involved at this dealership was exceptional great! My sales representative was very knowledgeable, helpful and pa My sales representative and everyone involved at this dealership was exceptional great! My sales representative was very knowledgeable, helpful and patient! He was able to lead me to the vehicle of my dreams even though that wasn't the car I came to buy. My overall experience was amazing! Am happy with this car and the amazing deal I got on my class C300! More
wonderful experience I would like to say that my experience at Tafel Motor is one that I will never forget. My salesperson Joey was very knowledgeable about my vehicle and I would like to say that my experience at Tafel Motor is one that I will never forget. My salesperson Joey was very knowledgeable about my vehicle and answered all my questions and concerns. He treated me with respect and was very patient with me. He offered me various vehicle choices that would fit the monthly cost I was interested in. He was awesome and I would recommend him to a friend or family member! Jeff Jackson was awesome as well! Thanks Tafel Motor for a wonderful experience! More
An enjoyable experience! Who knew buying a car could actually be enjoyable!?! It was at Tafel Motors. Looking forward to a long relationship. Their great reputation is well-de Who knew buying a car could actually be enjoyable!?! It was at Tafel Motors. Looking forward to a long relationship. Their great reputation is well-deserved. More
Poor service and customer treatment This place never answers the phone and when they do they don't know what they are doing. They'll agree to something and think you've made a deal and t This place never answers the phone and when they do they don't know what they are doing. They'll agree to something and think you've made a deal and then sell it from under you. Poor communication and terrible customer service. More
Yea not so good. bad customer retention tactics. no great service at all. would go to the next best high end dealer in town. place seems to be ran missing on all cylin bad customer retention tactics. no great service at all. would go to the next best high end dealer in town. place seems to be ran missing on all cylinders. needs a big turn around. More
Sales experience Great experience. Eric and Evan were terrific! Dealing with Eric is always professional and informative. Evan did a great job with a thorough new car Great experience. Eric and Evan were terrific! Dealing with Eric is always professional and informative. Evan did a great job with a thorough new car intr and going over all the new electronics. More
Car buying experience at Tafel Motors Everything was handled in a friendly and professional manner. Jeff and Dana worked overtime to help us complete the transaction. We are enjoying our Everything was handled in a friendly and professional manner. Jeff and Dana worked overtime to help us complete the transaction. We are enjoying our new car. More
Excellent experience Salesperson was knowledgeable, attentive,and good listener. She answer all questions. We appreciate her not being pushy. She offer different options Salesperson was knowledgeable, attentive,and good listener. She answer all questions. We appreciate her not being pushy. She offer different options which was very helpful. My husband and I was impressed that she followed up and followed through in an appropriate time period. More
Best Car Buying Experience Ever This was the most painless automobile purchase I have ever made. I never felt rushed or pressured. Jeff Hovious was nothing but professional and helpf This was the most painless automobile purchase I have ever made. I never felt rushed or pressured. Jeff Hovious was nothing but professional and helpful. I appreciate everyone at Tafel Motors who made this such a pleasant experience. More