Mercedes-Benz of Louisville

Mercedes Benz This is my first time purchase of a Mercedes and my first experience with Tafel Motors. I am extremely pleased with both. My experience with Tafel Mot This is my first time purchase of a Mercedes and my first experience with Tafel Motors. I am extremely pleased with both. My experience with Tafel Motors and Kareem Dailey was exceptional. In fact, the entire staff was professional, courteous and went the extra mile to alleviate any concerns I had. Kareem found the Mercedes I wanted on the boat and immediately claimed it for the dealership. The entire purchase process went smoothly. Dana Banks went over all the financial information and thoroughly explained the various service packages that can be purchased. Brandon Strong spent quite some time with me going over all the features of the car. I am very pleased with the expertise of the staff and would highly recommend Tafel Motors. More

Use SUV purchase "The entire staff, from my Saleman Charles Bleuel, Kareem Daily, and the Financial guy Jeff Jackson, and Ben, that showed me how to use all my devices "The entire staff, from my Saleman Charles Bleuel, Kareem Daily, and the Financial guy Jeff Jackson, and Ben, that showed me how to use all my devices, in my vehicle, to the guys that wash my car ( Willie ), were so professional, courteous, well informed about all of the vehiles, especially the one we purchased, the 2014 ML350, and than that, ready, and willing to met our needs. No pressure, honesty answers, and patient to answer any, and all of our questions, regarding our vehicle. They went out of their way to provide me with the previous owns phone number, and even gave us the name of the Liberty Mutal Rep., that might be able to help lower our insurance coverage. Jeff was able to get us the best interest rate possible. I look forward to doing more business in the future. More

Above and Beyond The entire staff at Twafel is courteous and professional They go above and beyond to make the buying experience very pleasant. They have also been g The entire staff at Twafel is courteous and professional They go above and beyond to make the buying experience very pleasant. They have also been great at following up to make sure I am happy with my purchase. More

See above I came to dealership for two reasons1)to sell my cls500 which I bought 10 years ago.with 41000 miles on it and I have 2years warranty on it.2)I saw ml I came to dealership for two reasons1)to sell my cls500 which I bought 10 years ago.with 41000 miles on it and I have 2years warranty on it.2)I saw ml350 (new)model 2015 inside the show room I liked to lease or buy but never called back.. More

Bought new car Very happy with my purchase. Alisa was very friendly and knowledgeable. She was great to work with, searching and securing the car I wanted. . Ben Very happy with my purchase. Alisa was very friendly and knowledgeable. She was great to work with, searching and securing the car I wanted. . Ben was also great !! He was very knowledgeable and patient explaining features and stressed his willingness to offer advice if I have questions at later time. Jeff was very easy to work with and he also was knowledgeable and explained process in detail. My experience with everyone at Tafel was positive. More

A true professional Our sales associate, Eric Torsch, is the consummate professional. We came to him in need of a new car and he was very knowledgeable, patient, and cou Our sales associate, Eric Torsch, is the consummate professional. We came to him in need of a new car and he was very knowledgeable, patient, and courteous. We never felt any pressure from him, quite the contrary. His goal was to make us feel totally comfortable with our decision and we are! I can't recommend him highly enough. Eric is just one of many reasons we've been dealing with Tafel Motors for many years. More

Quick and easy purchase! I did not anticipate getting a vehicle at Tafel Motor, especially when I had my mind on the BMW at another dealership. Todd gave us a fantastic deal t I did not anticipate getting a vehicle at Tafel Motor, especially when I had my mind on the BMW at another dealership. Todd gave us a fantastic deal that I can not turn down. More

My first experience with Tafel Motors I just purchased a 2014 Mercedes this past Friday. The customer service was wonderful, thanks to Eric Torsch, my sales representative. Eric handled ev I just purchased a 2014 Mercedes this past Friday. The customer service was wonderful, thanks to Eric Torsch, my sales representative. Eric handled everything for me. He showed me all the bells and whistles associated with the car and even took the time to have me personally test drive my new car around the block. You certainly do not get that kind of personalized service when you purchase a car from eBay. I am certainly spoiled with this experience and will certainly will recommend Eric to all my friends. Thanks Tafel Motors for employing wonderful, caring employees like Eric! Nan (Kathy) Roth More

Continued caring, knowledgable, and fun being there. Tafel has taken great care of my first two Mercedes cars--service department actually. Sales Consultant Charles Bleuel, Finance Manager Dana Banks and Tafel has taken great care of my first two Mercedes cars--service department actually. Sales Consultant Charles Bleuel, Finance Manager Dana Banks and Product Concierge Ben Guerry were absolutely caring, knowledgable and especially fun buying the car I hoped. More

A long process worth waiting for Joey Sanders did an excelent job he always had time for me and always went the extra mile to get me what I wanted. Thank you!! Joey Sanders did an excelent job he always had time for me and always went the extra mile to get me what I wanted. Thank you!! More