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Mercedes-Benz of Louisville

Louisville, KY

4.7
920 Reviews

2520 Terra Crossing Blvd

Louisville, KY

40245

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Showing 920 reviews

June 07, 2016

Met Expectations The salesman Jeff Hoviious & sales mgr Jarress Turner were a pleasure to work with & courteous throughout the process. I did not feel the normal sale More

by DA BOSS
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey S Hovious, Jarress Turner, Dana Banks
Jun 07, 2016 -

Mercedes-Benz of Louisville responded

Thank you for sharing your stress-free purchasing experience with us at Tafel Motor Company! We are so thrilled to hear members of the Tafel team were courteous and allowed you to avoid the "normal salesman pressure to purchase." Here at Tafel Motors, we understand the negative connotations that are sometimes associated with purchasing a vehicle, which is why we endeavor to provide our clients with an experience unlike any other. We appreciate your kind words and recommendations, and we are looking forward to continue doing business with you!

June 06, 2016

Delivery Eric was outstanding staying late and explaining everything about the car. Very professional. We got there late so he stayed late before he was taking More

by Tedchampion
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Upchurch, Eric Torsch
Jun 06, 2016 -

Mercedes-Benz of Louisville responded

Hi Ted! We are thrilled to hear about the outstanding service you received from Eric Torsch at Tafel Motor Company! At Tafel Motors, we truly strive to provide our clients with an experience that suits their schedules, and we are thrilled Eric stayed late and ensured you had an overall great experience with us! Eric and the rest of the Tafel team will certainly appreciate your kind words, and we are looking forward to providing outstanding service to you again in the future!

June 03, 2016

Excellent service at Tafel We recently leased a Smart ForTwo from Tafel Moters, and were extremely pleased with the quality of service that we received from Todd Cherry and all More

by Robin Garr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Jackson, Todd Cherry
Jun 06, 2016 -

Mercedes-Benz of Louisville responded

It is so great to hear from you, Robin and Mary! We could not be happier to hear the Tafel team ensured you felt welcomed and were treated with respect! This is the kind of experience we strive to provide each person that enters our dealership, and we appreciate you for sharing this with us! We are also happy to hear you were "extremely pleased with the quality of service" you received at Tafel, and we are looking forward to continue providing excellent service to you in the future!

June 02, 2016

Excellent experience Everyone at Tafel motors from sales to service to finance does a great job. I recently got my second car from Tafel Motors. David Mcnulty and Jarress More

by rvohra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Jackson, David McNulty, Jarress Turner
Jun 02, 2016 -

Mercedes-Benz of Louisville responded

Congratulations on the purchase of your new E350! We are so thrilled to hear about your excellent experience with members of the Tafel team! At Tafel Motors, we are committed to being the best Mercedes-Benz dealership, and we could not be happier to hear our team has met this expectation by providing you two excellent purchasing experiences! We also appreciate you for your kind words, recommendations, and loyalty to Tafel Motors, and we hope to continue providing the best experiences for you in the future!

June 02, 2016

Good Will Wishes Too often business is done on a purely formal and impersonal basis. That is definitely not the case at Tafel Motors. To say they go out of their way More

by Carfanatic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Jackson, David McNulty, Erik Bujtor, Ben Guerry
Jun 06, 2016 -

Mercedes-Benz of Louisville responded

Welcome to the Tafel Motors family! Here at Tafel, we are truly committed to providing our clients with a comfortable, friendly environment that builds positive relationships, and we could not be happier to hear your experience with us was not "purely formal and impersonal." We appreciate you for sharing this great experience with us in addition to the kind words and recommendations. We are looking forward to seeing you again when you come in for maintenance, courtesy washes, or just want to drop in to say hello!

May 30, 2016

Joe Sanders is great I looked online for an SUV, and was contacted just after I signed off of the site. After talking to Joe, I felt like driving in from Vine Grove to see More

by Randy Broadus
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Sanders
May 30, 2016 -

Mercedes-Benz of Louisville responded

We are so pleased to hear about your great experience with Joey Sanders at Tafel Motor Company! At Tafel, we are committed to providing experiences unlike any other, and we are thrilled Joey ensured you had a pleasant experience with us! We also appreciate you for stopping by our Dealer Rater profile to share this with us, and we are looking forward to continue providing five-star experiences for you in the future!

May 22, 2016

Excellent Customer Servic This was my 2nd Mercedes I bought from Tafel Motors in 3 years and once again, I left feeling like I was treated very well. Jeff Hovious kept an eye More

by Sandra Beckhart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey S Hovious
May 23, 2016 -

Mercedes-Benz of Louisville responded

Hi Sandra! We are so thrilled to hear about your second excellent purchasing experience with us at Tafel Motor Company! At Tafel, we are truly committed to building and maintaining positive relationships, and we could not be happier to hear we have maintained our positive relationship with you! We also appreciate you for the recommendations and for sharing your memorable experiences with us on Dealer Rater. Please do not hesitate to give us a call if you have any questions!

May 22, 2016

Professional Sales and Service Team Excellent sales and service staff that always attends to my inquiries and service needs in a prompt and courteous manner. Of note, Kareem Dailey has More

by DW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kareem Dailey
May 23, 2016 -

Mercedes-Benz of Louisville responded

Thank you for stopping by our Dealer Rater profile to inform us about your exemplary experiences with Kareem Dailey and the rest of the Tafel team! At Tafel Motors, one of our goals is to be the best Mercedes-Benz dealership, and we are so pleased we have continuously provided the kind of service that meets this expectation. We are also thrilled to hear our team has been prompt, courteous, professional, and dedicated during and after hours. We truly appreciate you for sharing this with us, and we look forward to continue providing exemplary service to you in the future!

May 05, 2016

AWESOME BUYING EXPERIENCE I have now purchased my 8th car/suv from Tafel Motors. I can only say that I have never experienced a dealership with this attention to detail and se More

by pglgreek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Schneidtmiller, Jeff Jackson, Eric Torsch
May 09, 2016 -

Mercedes-Benz of Louisville responded

"I have now purchased my 8th car/suv from Tafel Motors." Wow! Congratulations on the purchase of your 8th vehicle from us at Tafel! We truly appreciate your kind words and your loyalty to Tafel Motor Company. At our dealership, we are committed to building and maintaining positive relationships with our clients, and we could not be happier to hear we have maintained our positive relationship with your family! We also appreciate you for sharing this awesome buying experience with us, and we look forward to continue providing the best experiences for you in the future!

May 05, 2016

Love my new car! Tafel did not have the exact car I wanted but they spent an hour on the computer and found one I liked at another dealer, had it sent here, and 4 days More

by bart73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alisa Gerton , Jarress Turner, Ben Guerry, Dana Banks
May 09, 2016 -

Mercedes-Benz of Louisville responded

Wow! We are so honored to hear you visited us from 70 miles away! We certainly appreciate you for visiting us from out-of-town and for sharing this memorable experience with us! At Tafel Motors, we are driven to delight, and we could not be happier to hear our team persevered and found the perfect vehicle for you! This is exactly the kind of service we strive to provide each person that enters our dealership, and we are pleased this is the service you received. We are looking forward to continue providing the best experiences for you in the future!

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