Mercedes-Benz of Los Angeles

Frank Phillips treats me like a member of the family. I am always confident that the service performed on my car will be at the highest standards, in labor and parts. In addition he has a great sense I am always confident that the service performed on my car will be at the highest standards, in labor and parts. In addition he has a great sense of humor. Too bad he roots for the Clippers. More

Everyone at the dealership is very friendly and courteous , I purchased my S Class here and would definitely purchase another vehicle here. , I purchased my S Class here and would definitely purchase another vehicle here. More

Everyone is always very friendly and helpful. Frank is through, informative and direct which is good. Car is always cleaned. Frank is through, informative and direct which is good. Car is always cleaned. More

Jerry was my service adviser, and he is the best, always keeps me informed.and detailed. keeps me informed.and detailed. More

The service was excellent as always! Jerry was my service advisor and he is the best! Jerry was my service advisor and he is the best! More

Excellent service. Our agent was very caring and helpful. The process of purchasing the vehicle was fast and efficient. Our agent was very caring and helpful. The process of purchasing the vehicle was fast and efficient. More

I came in to get a tire replaced in a hurry so I could drive back to Las Vegas and Ivan Velasco did an amazing job getting the warranty approved and processed and the tire replaced in a matter of hours a drive back to Las Vegas and Ivan Velasco did an amazing job getting the warranty approved and processed and the tire replaced in a matter of hours and I was able to drive back home the next morning. More

As usual, the service provided was excellent and efficient. I am grateful. Thank you. Peace and Blessings. efficient. I am grateful. Thank you. Peace and Blessings. More

Paid $108,000 for a 2020 AMG GT. Love the car, loved the sales associate (Nick). However, after the sale customer service is as bad as it gets. I cannot register the car in my home s Love the car, loved the sales associate (Nick). However, after the sale customer service is as bad as it gets. I cannot register the car in my home state because I am missing one form. I’ve been trying for 3+ weeks to get the form, yet no one even calls me back, not even the General Manager. Guess I may have to return the car… More

They have improved their service appointment system. It’s now much easier to schedule an appointment. It’s now much easier to schedule an appointment. More