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Mercedes-Benz of Los Angeles

Los Angeles, CA

Overview
Reviews
4.7
1,511 Reviews
Call Dealership (213) 748-8951
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1801 S Figueroa St

Los Angeles, CA

90015

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Showing 1,511 reviews

June 16, 2023

I found them to have quick and efficient service with professionalism and a friendly attitude. More

by Melissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Phillips
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June 16, 2023

Frank Phillips is outstanding at this job. It's always a smooth process. I recommend him highly. More

by Vic Russo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Phillips
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June 11, 2023

My sole reason for buying my Mercedes at Downtown Los Angeles Motors is Frank Phillips and his award-winning service department. He by far is one of the most knowledgeable service advisors in the Los An More

by durrellcanty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Phillips
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June 09, 2023

very welcoming and helpful outstanding work. I love the way they clean my vehicle as well. More

by roshellaguilar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Phillips
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Jun 09, 2023 -

roshellaguilar responded

A wonderful and outstanding car dealership

Jun 09, 2023 -

roshellaguilar responded

Always Helpful and making me understand the maintenance that I’m getting done. Thank you.

June 09, 2023

Every service was perfect and technician Juan Kim was kind and explained the process well. More

by julia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Kim
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Jun 09, 2023 -

julia responded

Every service was perfect and technician Juan Kim was kind and explained the process well.

June 07, 2023

Thanks to the skilled team at MB DTLA. It started with a great sales experience with Chris Chung and continued with Craig Settles (finance) and Sophie's (technology set up) expertise too More

by dmast7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Chung, Craig Settles
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June 04, 2023

Juan Kim is always a pleasure to deal with, he’s the main reason I love coming to this dealership. More

by robsb1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Kim
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June 03, 2023

Frank Phillips is professional, friendly, knowledgeable and makes his best effort to get me in and out in reasonably time. More important than any other compliment that I can make is that I trust his advi More

by William Miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Phillips
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June 03, 2023

It was such a pleasure to work with the general manager, Wil Silva & sales advisor, Ayman! Thank you for excellent & professional guidance. I love my new car 🙏 More

by Joanna Medawar Nachef
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ayman
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June 01, 2023

My longtime rep Varouj Narghizian is the best! Over the years his exemplary service to me has been amazing. He’s an asset to Mercedes and valuable to me. More

by LeBarts
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Varouj Narghizian
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Jun 01, 2023 -

LeBarts responded

I have been a client of Mercedes since 2005 and Varouj Narghizian has been my representative all these years. He is extremely exemplary in his professionalism and knowledge. My experience with him over the years has been excellent. Never a misstep. He takes amazing care of his clients and is a terrific asset to your organization.

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